Logo of Queue-Fair

Queue-Fair

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
32% increase in the last year

Ratings

G2
5.0/5
(67)

Queue-Fair description

Queue-Fair is a virtual waiting room service designed to prevent website crashes during high traffic periods. When your website reaches capacity, Queue-Fair automatically redirects excess visitors to a branded online queue. Visitors are then systematically released back to your site on a first-come, first-served basis at a controlled rate, ensuring a smooth user experience even during peak times. This helps businesses of all sizes, particularly in retail, ticketing, education, and public sectors, to manage traffic surges effectively and avoid losing potential customers due to website downtime.


What companies are using Queue-Fair?

Rocksoft inc. is using Queue-Fair
Rocksoft inc.
War Child UK is using Queue-Fair
War Child UK
Zapier is used by Rocksoft inc., War Child UK.

Who is Queue-Fair best for

Queue-Fair is a virtual waiting room service that prevents website crashes during high traffic. Its user-friendly interface and easy setup are praised by users. Queue-Fair's flexible free tier and custom pricing plans cater to various needs, although some users mention the lack of monthly billing as a drawback. It's a great solution for businesses anticipating traffic spikes.

  • Best for small to mid-sized businesses needing queue management.

  • Ideal for e-commerce, ticketing, education, and public sector organizations.


Queue-Fair features

Type the name of the feature or, in your own words, tell us what you need
Supported

Queue-Fair offers full HTML customization for waiting room pages, allowing complete branding control.

Supported

Queue-Fair prevents website crashes during peak demand via a virtual waiting room.

Supported

Queue-Fair provides a virtual waiting room to manage traffic surges and prevent website crashes.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.8

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.89

Scalability

Strongly positive
+1

Queue-Fair reviews

We've summarised 57 Queue-Fair reviews (Queue-Fair G2 reviews) and summarised the main points below.

Pros of Queue-Fair
  • Effective high traffic management and spike protection.
  • Easy website integration and setup.
  • Responsive and helpful customer support.
  • User-friendly interface and intuitive configuration.
  • Comprehensive and accurate documentation.
Cons of Queue-Fair
  • Quarterly billing only, no monthly option.
  • Automatic translation of the back office can be inaccurate.
  • Can be expensive, especially for sustained high traffic websites/events.

Queue-Fair pricing

The commentary is based on 11 reviews from Queue-Fair G2 reviews.

Queue-Fair offers flexible pricing plans suitable for various needs, including a free tier for light usage. While some consider the paid plans expensive, many reviewers praise the value for its features and performance, especially during peak traffic. Flexible subscriptions allow scaling for occasional high-traffic events.

Users sentiment

Strongly positive
+0.8

See the Queue-Fair pricing page.

  • Queue-Fair has a free plan.

  • Queue-Fair has a free trial.

Free Tier
Free

This plan offers unlimited virtual waiting room capacity, one virtual waiting room, single language and branding, unlimited inflow, unlimited queue size, outflow up to 10 visitors/minute, SafeGuard up to 5 visitors/minute, standard security controls, custom progress bar and font, custom logo and background, full portal reporting, and the ability to add portal users.

Unlimited Service
Custom

This plan provides unlimited virtual waiting room capacity, unlimited virtual waiting rooms, unlimited languages and branding, unlimited inflow, unlimited queue size, unlimited outflow, unlimited SafeGuard, advanced security controls, custom page wording, progress bar and font, custom logo, background and favicon, full portal reporting, the ability to add portal users, and full HTML control.


Queue-Fair alternatives

  • Logo of CrowdHandler
    CrowdHandler
    Has a free tier and more flexible subscription plans. Excellent customer support and easy integration with various platforms are praised by users. Growing faster than Queue-Fair. Highly rated on G2.
    Read more
  • Logo of CalendarHero
    CalendarHero
    Better for scheduling meetings and improving team productivity. A Queue-Fair competitor, CalendarHero offers AI-powered scheduling and integrates with various business apps.
    Read more
  • Logo of Calendly
    Calendly
    Better for scheduling appointments and meetings. Not designed for high-traffic queue management. More suitable for individuals and teams needing appointment scheduling. A Calendly alternative for queuing and virtual waiting rooms.
    Read more
  • Logo of Pulsetic
    Pulsetic
    Better for monitoring website uptime and performance. Suitable for businesses focused on reliability and online presence. A Queue-Fair competitor and alternative.
    Read more
  • Logo of NetFUNNEL
    NetFUNNEL
    Better fit for larger enterprises in finance, e-commerce, and education. No free plan available.
    Read more
  • Logo of Leadmonk
    Leadmonk
    Better for sales automation and converting leads into meetings. More suitable for mid-sized B2B SaaS companies. Focuses on automating sales processes and improving conversion rates, unlike Queue-Fair's focus on website traffic management. It is growing faster than Queue-Fair.
    Read more

Queue-Fair FAQ

  • What is Queue-Fair and what does Queue-Fair do?

    Queue-Fair is a virtual waiting room service that prevents website crashes during high traffic. It redirects excess visitors to a branded online queue, then systematically returns them to the site, ensuring a smooth user experience. This is ideal for businesses managing traffic surges from events like sales or ticket releases.

  • How does Queue-Fair integrate with other tools?

    Queue-Fair integrates with your website through various methods, including content delivery networks (CDNs). It also offers API control for advanced integration with other systems. This allows for seamless redirection of traffic and a customized user experience.

  • What the main competitors of Queue-Fair?

    Queue-Fair's main competitors include CrowdHandler, a similar virtual waiting room service. Other alternatives, though not direct competitors, address different aspects of high-traffic management such as appointment scheduling (Calendly, CalendarHero) and sales automation (Leadmonk).

  • Is Queue-Fair legit?

    Queue-Fair is a legitimate service designed to manage website traffic surges. User reviews praise its effectiveness in preventing website crashes during peak traffic, easy setup, and responsive customer support. So, if you are looking for a queue management solution, Queue-Fair is safe and reliable.

  • How much does Queue-Fair cost?

    Queue-Fair's pricing includes a free plan with core features and an "Unlimited Service" plan with custom pricing for high-volume needs. Is Queue-Fair worth it? The free tier offers substantial value, making it easy to test the platform. Contact Queue-Fair for "Unlimited Service" product pricing details.

  • Is Queue-Fair customer service good?

    Queue-Fair's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and professionalism, describing the support as "amazing," "excellent," and "above and beyond." Many users appreciate the quick responses and proactive assistance, especially during critical events.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.