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crmConnect description
crmConnect is a web-based customer relationship management (CRM) software designed for mid-sized businesses. It offers a range of features including sales automation, customer support, marketing automation, and IT solutions. Developed by crm consults GmbH, a German company with over 25 years of experience, crmConnect aims to help businesses improve customer relationships and streamline operations.
Who is crmConnect best for
crmConnect is a CRM for mid-sized businesses needing sales automation, customer support, and marketing automation. Users praise its user-friendly interface for managing customer data and helpful sales tools. However, some find the setup difficult and performance slow. Ideal for businesses seeking an integrated solution to streamline operations and improve customer relationships.
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Best for mid-sized businesses.
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Suitable for various industries.
crmConnect features
| Supported CRMConnect supports contact management, lead management, sales automation, and marketing automation via API. |
| Supported CrmConnect streamlines sales processes, enhances communication, and centralizes information. |
| Supported crmConnect supports data management by centralizing customer data and providing tools for managing and analyzing it. |
crmConnect reviews
We've summarised 21 crmConnect reviews (crmConnect G2 reviews) and summarised the main points below.
- User-friendly interface for managing customer data
- Helpful for resolving customer issues quickly
- Provides useful sales automation and tracking tools
- Centralized data storage and access
- Good for email management and communication
- Slow performance and occasional freezing
- Difficult setup process, potentially costly
- Limited software integrations
- Lack of CPQ (Configure, Price, Quote) functionality
- Non-intuitive interface
crmConnect alternatives
HubSpot Sales HubBetter fit for larger enterprises. Broader industry applicability. More user reviews available. HubSpot Sales Hub integrates with its own CRM and other HubSpot tools. Negative pricing sentiment.Read more
Stingo Sales CRMBetter fit for smaller businesses. Offers consulting services for CRM selection, implementation and customization. Includes workflow automation and mobile app. crmConnect alternative; crmConnect competitor.Read more
Salesforce Sales CloudBetter for enterprise companies. Has broader industry coverage, especially in traditionally managed industries. Growing faster in terms of website traffic. More established and recognized Salesforce Sales Cloud competitor and alternative.Read more
Lime CRMLime CRM is growing faster and has positive ratings on G2. A crmConnect alternative better for larger businesses. It offers robust search functionality and Outlook integration. However, it has limitations with slow performance and limited offline access.Read more
OnePageCRMBetter fit for smaller businesses. Grows faster than crmConnect. Stronger focus on ease of use and sales process simplification. Excellent customer support is frequently praised. More affordable crmConnect alternative.Read more
6sense Revenue AI for MarketingBetter for larger companies and B2B marketing in specific industries like finance and software. A 6sense Revenue AI for Marketing alternative, it is more focused on sales automation and customer support for mid-sized businesses.Read more
crmConnect FAQ
What is crmConnect and what does crmConnect do?
crmConnect is a CRM designed for mid-sized businesses. It offers sales automation, customer support, marketing automation, and IT solutions. While praised for its user-friendly interface and centralized data storage, some users find its setup complex and performance slow. It's ideal for innovative mid-sized businesses seeking a comprehensive solution.
How does crmConnect integrate with other tools?
crmConnect offers integrations through its API, primarily for marketing automation. However, users have noted limited software integrations as a drawback. It lacks pre-built integrations with popular tools, potentially requiring custom development work.
What the main competitors of crmConnect?
crmConnect's main competitors include HubSpot Sales Hub, Stingo Sales CRM, Salesforce Sales Cloud, Lime CRM, OnePageCRM, and 6sense Revenue AI. These alternatives offer similar CRM and sales automation functionalities for businesses.
Is crmConnect legit?
Yes, crmConnect is a legitimate CRM software offered by the established German company crm consults GmbH. User reviews highlight its helpful sales automation and centralized data storage. However, potential users should be aware of reported slow performance and a difficult setup process.
How much does crmConnect cost?
I couldn't find pricing details for crmConnect. For the most up-to-date pricing information, it's best to visit the vendor's website or contact their sales team directly.
Is crmConnect customer service good?
crmConnect users appreciate its helpfulness in resolving customer issues quickly and providing useful tools for sales automation and tracking. However, some have reported slow performance and occasional freezing. A balanced perspective is recommended when considering this software.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.