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Lime CRM

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Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
17% increase in the last quarter

Ratings

G2
4.3/5
(86)

Lime CRM description

Lime CRM is a customer relationship management (CRM) tool designed for mid-sized and larger businesses. It brings together sales, marketing, and customer support functions into one platform. With Lime CRM, you can manage customer interactions, track sales opportunities, and automate marketing campaigns. It helps improve teamwork, streamline customer interactions, and provides insights to make better business decisions.

Who is Lime CRM best for

Lime CRM is a user-friendly CRM for SMBs seeking to enhance sales, marketing, and customer support. Users praise its customizability, search functionality, and Outlook integration. However, some have noted slow performance with large datasets and limited offline access. Consider Lime CRM if your business needs a versatile CRM with robust features and you're prepared to manage potential performance issues.

  • Best fit for small to medium-sized businesses (SMBs).

  • Lime CRM has seen success with businesses of all sizes.

Lime CRM features

Type the name of the feature or, in your own words, tell us what you need
Supported

Lime CRM supports marketing automation and personalized campaigns.

Supported

Lime CRM supports opportunity management and tracking.

Supported

Lime CRM offers tools like case management, a customer support portal, and a knowledge base.

Supported

Lime CRM offers customizable reports, dashboards, and integrates with Lime BI for advanced analytics.

Supported

Lime CRM supports customizable sales pipelines and deal tracking at every stage.

Supported

Lime CRM supports contact management, sales orders, activities, tasks, and email integration.

Lime CRM reviews

We've summarised 86 Lime CRM reviews (Lime CRM G2 reviews) and summarised the main points below.

Pros of Lime CRM
  • Highly customizable and adaptable to specific business needs.
  • User-friendly interface for daily tasks.
  • Excellent customer support.
  • Strong search functionality.
  • Good integration with Outlook.
Cons of Lime CRM
  • Slow performance, especially with large datasets or complex reports.
  • Desktop client is Windows-only.
  • Limited offline access.
  • Web client lacks some features available in the desktop version.
  • Some integrations require additional development or customization.

Lime CRM pricing

The commentary is based on 7 reviews from Lime CRM G2 reviews.

Lime Go offers different yearly education plans: Small (15 min), Medium (2 hours), Large (4 hours), Extra large (8 hours). These plans offer various educational resources and support levels, including onboarding, sales coaching, and technical advisory.

See the Lime CRM pricing page.

  • Lime CRM has a free trial.

Starter
€ 120 per user/month

Access to company data from the Nordic market. Tasks, to-dos, and calendar integration. Customer contacts, tags, and sales pipeline. AI-driven lead recommendations.

Grow
€ 269 per user/month

20+ prospecting filters. Sales dashboard and analytics. Business management, projects, and lead management. Smart sales tools for goal setting.

Business
€ 449 per user/month

Newsletters and statistics. Key metrics, credit ratings, and customer dashboard. Website forms. Access to decision-makers in the Nordic market.

Enterprise
Custom

Access to all Nordic companies and decision-makers. Tailored newsletter templates. Viewer licences. Priority support.

Lime CRM alternatives

  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for a wider range of industries and company sizes. Has grown its employee base more rapidly. Offers more comprehensive marketing tools, including social media management and SEO optimization. However, it has a more complex pricing structure and the free version is limited.
    Read more
  • Logo of Act!
    Act!
    Better fit for smaller businesses. Wider industry applicability. More affordable. Negative sentiment around value and pricing transparency.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Better fit for smaller or enterprise businesses. Wider industry applicability. More integrations. Has more momentum. Lime CRM alternative. ActiveCampaign competitor.
    Read more
  • Logo of ClickUp
    ClickUp
    Better for project management and team collaboration. More suitable for companies of all sizes and a wider range of industries. Has a free plan. ClickUp is growing faster. Users love the customizability and collaboration features but dislike occasional glitches.
    Read more
  • Logo of Combit CRM
    Combit CRM
    Better fit for enterprise businesses. Stronger in several industries, including Healthcare, Finance, and Manufacturing. Combit CRM has faster LinkedIn employee growth. On-premise and cloud deployment options.
    Read more
  • Logo of Drift
    Drift
    Better fit for medium and large B2B companies, especially in software, IT, telecommunications, marketing, advertising, and similar industries. Has more momentum. Primarily focused on conversational marketing and sales.
    Read more

Lime CRM FAQ

  • What is Lime CRM and what does Lime CRM do?

    Lime CRM is a CRM platform that streamlines sales, marketing, and customer support for mid-sized and larger businesses. It offers features like sales pipeline management, marketing automation, and customer service tools, helping improve teamwork and inform business decisions. While customizable and user-friendly, some users report slow performance with large datasets.

  • How does Lime CRM integrate with other tools?

    Lime CRM integrates with several tools, including Microsoft Outlook for enhanced email management and Lime BI for advanced analytics. It also supports integrations with other systems through its API, though some may require custom development.

  • What the main competitors of Lime CRM?

    Lime CRM competes with other CRM and marketing automation platforms like HubSpot Marketing Hub, Act!, ActiveCampaign, and Combit CRM. For broader work management, ClickUp is also an alternative. Drift offers similar conversational marketing features.

  • Is Lime CRM legit?

    Lime CRM is a legitimate CRM solution. User reviews highlight its customizability, user-friendly interface, and strong search functionality. However, potential users should be aware of reported performance issues with large datasets and limited offline access.

  • How much does Lime CRM cost?

    Lime CRM pricing starts at 120€/month for the Starter plan, 269€/month for Grow, and 449€/month for Business. Enterprise pricing is custom. Contact Lime CRM for Enterprise plan pricing and add-on costs. A free trial is available.

  • Is Lime CRM customer service good?

    Lime CRM's customer support receives positive feedback. Users describe the support team as "quick," "helpful," "nice," and "competent." They appreciate the easy accessibility and responsiveness to their needs. While some mention past knowledge gaps, current reviews suggest these issues are resolved.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.