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Convolo.ai description
Convolo.ai, recently rebranded as Brightcall.ai, is an AI-powered communication platform for sales and support teams. It offers two primary solutions: Speed To Lead™, which aims to connect with inbound leads within a minute of their inquiry, and Multi Line Dialer™, designed to increase outbound call volume and efficiency. Brightcall.ai boasts features like AI-powered voice calling and integrations with popular CRM and marketing automation tools. Their focus is on helping businesses improve lead response times and increase sales productivity.
Who is Convolo.ai best for
Brightcall.ai (formerly Convolo.ai) helps sales and support teams accelerate lead response and boost sales productivity. This AI-powered platform offers automated dialing, CRM integrations, and a focus on rapid lead connection. G2 gives it a 5/5 star rating, and it's best for small to medium businesses with a strong sales focus.
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Best fit for small to medium-sized businesses.
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Ideal for sales-intensive businesses.
Convolo.ai features
| Supported Uses AI powered voice to make calls sounding like a real human, can make cold calls, call leads, and answer support calls. |
| Supported Connects with inbound leads within a minute of their inquiry. |
| Supported Designed to increase outbound call volume and efficiency, allows to make up to 100 calls/hour and minimize time between calls, increases answer rates with local caller ID. |
| Supported Integrates with various CRM and marketing automation tools, including Salesforce, Hubspot, Pipedrive, GoHighLevel, FollowUpBoss, Copper, Facebook, Instagram, Unbounce, MODX, Web Forms, Webhooks, Zoho, Zendesk, Upsales, Lime, MyCRM, Plecto, Odoo, Kommo, Bitrix24, Zapier, and API. |
Convolo.ai alternatives
TalkdeskBetter for larger enterprises and a wider range of industries. Talkdesk is growing faster and offers more features like helpdesk integration, real-time statistics, and call monitoring. Users love its Salesforce integration and AI features. However, some find the pricing complex and the mobile app limited. A strong Convolo/Brightcall competitor for robust contact center solutions.Read more
OrumBetter for mid-sized businesses. Has more momentum and positive customer reviews. Provides more detailed call analytics and team collaboration features. However, it is more expensive.Read more
JustCallBetter for larger organizations. Wider industry applicability. More established, with significantly more reviews and user feedback. Offers SMS marketing and appointment scheduling. JustCall is a Convolo alternative and competitor.Read more
ConvosoBetter for mid-size and enterprise businesses. Caters to a wider range of industries, including Healthcare, Finance, and Retail. Offers more comprehensive dialing features like preview and power dialing. Has significantly more reviews and a larger user base, but is growing slower. Users praise ease of use and efficient lead management but report occasional system crashes and call quality issues. More expensive.Read more
SalesfinityBetter for B2B SaaS sales teams. Has a strong focus on outbound sales and provides features like an AI-powered parallel dialer and automated workflows. Is growing faster and has more momentum. Users love the platform's ease of use, CRM integrations, and customer support.Read more
NextivaBetter for larger organizations. Stronger industry fit across various sectors. More established product with higher user ratings and positive pricing sentiment. A Convolo.ai alternative or competitor.Read more
Convolo.ai FAQ
What is Convolo.ai and what does Convolo.ai do?
Brightcall.ai (formerly Convolo.ai) is an AI-powered communication platform designed to optimize sales and support calls. It offers Speed To Lead™ for rapid inbound lead connection and Multi Line Dialer™ to boost outbound call efficiency. Brightcall.ai integrates with CRM systems and helps businesses improve lead response times and sales productivity.
How does Convolo.ai integrate with other tools?
Convolo.ai, now Brightcall.ai, integrates with CRM systems like Firmao via platforms like Pipedream and Zapier, enabling streamlined workflows and data synchronization between sales and communication tools. This enhances efficiency for sales and support teams.
What the main competitors of Convolo.ai?
Convolo.ai (Brightcall.ai) competes with sales engagement and communication platforms like Talkdesk, Orum, JustCall, Convoso, Salesfinity, and Nextiva. These alternatives offer similar features such as AI-powered dialing, CRM integrations, and analytics for optimizing sales and support operations.
Is Convolo.ai legit?
Yes, Convolo.ai, now Brightcall.ai, is a legitimate AI-powered communication platform. G2 gives it a 5/5 star rating based on 11 reviews. Brightcall.ai offers tools like Speed To Lead™ and Multi Line Dialer™ focusing on enhancing sales and support team efficiency.
How much does Convolo.ai cost?
Convolo.ai does not publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific business requirements and determine if Convolo.ai product pricing is worth it for you.
Is Convolo.ai customer service good?
Convolo.ai's customer support receives positive feedback. Users praise the helpful, knowledgeable, and readily available support staff, particularly during onboarding and implementation. They appreciate the quick and efficient responses to questions and issues. While some users mention initial minor problems, these were resolved promptly.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.