Logo of Cirrus Insight

Cirrus Insight

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Company health

Employee growth
2% decrease in the last year
Web traffic
19% decrease in the last quarter
Financing
June 2018 - $550K

Ratings

G2
4.2/5
(1486)
Glassdoor
4.5/5
(17)

Cirrus Insight description

Cirrus Insight boosts sales team productivity within Salesforce. It connects your inbox and calendar to Salesforce, automatically syncing emails, meetings, and tasks. This eliminates manual data entry and gives sales managers better visibility into team activity. Additional features help sales teams schedule meetings efficiently and send personalized emails.


What companies are using Cirrus Insight?

XSamsung is using Cirrus Insight
XSamsung
Equitable is using Cirrus Insight
Equitable
Pacific Life is using Cirrus Insight
Pacific Life
Discover is using Cirrus Insight
Discover
Tableau is using Cirrus Insight
Tableau
Zapier is used by XSamsung, Equitable, Pacific Life, Discover, Tableau.

Who is Cirrus Insight best for

Cirrus Insight is ideal for sales teams using Salesforce seeking to boost productivity. Users praise its automated email and meeting syncing, and simplified Salesforce task creation. The scheduling tool, especially calendar booking links, saves valuable time. However, some users report frequent disconnections and limited mobile app functionality.

  • Ideal for sales teams of all sizes using Salesforce.

  • Strong fit for Finance, E-commerce, Software, and related industries.


Cirrus Insight features

Type in the name of the feature or in your own words tell us what you need
Supported

Cirrus Insight supports email open and click tracking.

Supported

Email open tracking is supported via tracking pixels.

Supported

Calendar scheduling is supported via a dedicated feature.

Supported

Cirrus Insight automatically logs emails into Salesforce.

Supported

Meeting scheduling is supported via built-in features.

Supported

Cirrus Insight connects and syncs with Salesforce, including emails, events, and tasks.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.11

Customer Service

Rather positive
+0.38

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Neutral
-0.24

Ease of Implementation

Neutral
-0.05

Cirrus Insight reviews

We've summarised 1484 Cirrus Insight reviews (Cirrus Insight G2 reviews) and summarised the main points below.

Pros of Cirrus Insight
  • Automated syncing of emails and meetings to Salesforce is a highly praised feature.
  • Users appreciate the ability to create Salesforce tasks directly from emails within Outlook.
  • The scheduling tool, particularly the calendar booking links, receives high praise for its time-saving benefits.
  • The tool is recognized for its reliable email logging to Salesforce, preventing communication loss.
Cons of Cirrus Insight
  • Frequent disconnections requiring re-authentication are a common complaint.
  • Some users find the trial model disadvantageous as technical issues require a contract for advanced support.
  • Limited email analytics and filtering options are a drawback for some users.
  • The mobile app is considered underwhelming with limited functionality.

Cirrus Insight pricing

The commentary is based on 33 reviews from Cirrus Insight G2 reviews.

While Cirrus Insight is praised for its Salesforce integration and time-saving features, some users find the pricing a bit high, especially for smaller businesses or those not utilizing all features. Others mention it as a good value and competitively priced. A few users felt the cost was not justified due to technical issues and lack of support.

Users sentiment

Neutral
+0.11

See the Cirrus Insight pricing page.

  • Cirrus Insight has a free trial.

Salesforce Sync

$14/user/month

Includes capture and sync of emails, calendar events, and tasks.

Pro

$21/user/month

Includes Salesforce Sync features plus Outlook & Gmail Integration, Inbox Sidebar for Salesforce, access to data on mobile devices, Thread-based Sync, Personal Scheduling Page, and Book Meeting Insert.

Expert

$49/user/month

Includes Salesforce Sync and Pro features plus Team Scheduling, Email Blast, Email Templates, Email Tracking, Link Tracking and Smart Scheduler.


Cirrus Insight alternatives

  • Logo of Yesware
    Yesware
    Has more flexible pricing options, including a free plan. Is growing faster than Cirrus Insight. Offers real-time email tracking, templates, and automated reminders. However, users report unreliable email open notifications and a clunky interface. Lower ratings on Glassdoor compared to Cirrus Insight. A Cirrus Insight competitor and alternative.
    Read more
  • Logo of Groove, a Clari Company
    Groove, a Clari Company
    Better fit for enterprise businesses. Has more momentum based on website traffic and employee growth. Provides real-time visibility and AI-powered automation through Clari integration.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for mid-sized businesses seeking an all-in-one sales and marketing platform. Offers broader native integrations and more comprehensive features beyond Salesforce integration. More user-friendly, but pricing can be less transparent.
    Read more
  • Logo of Overloop
    Overloop
    Better for outbound sales automation and LinkedIn outreach. Uses AI to identify potential customers and personalize emails.
    Read more
  • Logo of Salesvue
    Salesvue
    Built specifically for Salesforce. Has more momentum. Lacks email and calendar sync. Fewer features overall.
    Read more
  • Logo of Qualified
    Qualified
    Better for qualifying leads from website traffic. Has more momentum currently. A strong Cirrus Insight competitor for mid-size to enterprise businesses.
    Read more

Cirrus Insight FAQ

  • What is Cirrus Insight and what does Cirrus Insight do?

    Cirrus Insight supercharges Salesforce effectiveness by syncing emails, meetings, and tasks from your inbox and calendar. This automation eliminates manual data entry, boosts sales team productivity, and provides valuable insights into team activity, while simplifying scheduling and email personalization.

  • How does Cirrus Insight integrate with other tools?

    Cirrus Insight integrates seamlessly with Salesforce, syncing emails, meetings, and tasks. It connects directly to your inbox and calendar, eliminating manual data entry and boosting sales team productivity.

  • What the main competitors of Cirrus Insight?

    Top alternatives to Cirrus Insight include Yesware, Groove, and Salesvue. These platforms offer similar Salesforce integration features like email tracking, calendar scheduling, and automated data entry. They are suitable for sales teams seeking enhanced productivity and streamlined workflows within Salesforce.

  • Is Cirrus Insight legit?

    Yes, Cirrus Insight is a legitimate software. It integrates with Salesforce to boost sales productivity by automating email logging, meeting scheduling, and syncing tasks. While users appreciate its automation features and time-saving benefits, some have reported connectivity issues and limited mobile app functionality.

  • How much does Cirrus Insight cost?

    Cirrus Insight offers Salesforce integration with plans starting at $14/user/month for SalesForce Sync, $21/user/month for Pro, and $49/user/month for Expert. A free trial is available, but there's no free plan. Add-ons like Near-Time and Historical Sync are also available, but pricing is not specified.

  • Is Cirrus Insight customer service good?

    Cirrus Insight's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others express frustration with unhelpful responses and difficulty reaching support by phone. Some users also mention delayed resolutions, especially for complex technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.