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Yesware description
Yesware is a sales acceleration platform that helps you get the most out of your email outreach, especially if you're already using Salesforce CRM. Working within your Outlook or Gmail inbox, Yesware tracks email engagement, lets you schedule meetings, and automatically syncs all activity with Salesforce, eliminating manual data entry. Think of it as a bridge between your inbox and Salesforce, providing insights into prospect interactions and automating tasks to boost your sales team's efficiency.
Who is Yesware best for
Yesware is an ideal solution for sales teams of all sizes that heavily rely on Salesforce CRM and need a tool to streamline their email outreach. Users particularly appreciate Yesware’s real-time email tracking and seamless Salesforce integration, which automates activity logging and eliminates manual data entry. However, potential users should be aware of reported issues with email open notification accuracy and occasional slow customer support response times.
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Ideal for sales teams of all sizes.
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A strong fit for industries like Finance, E-commerce, and Software.
Yesware features
| Supported Yesware can automatically log emails and other activities to Salesforce. |
| Supported Yesware allows tracking email opens and provides real-time notifications. |
| Supported Yesware allows creating, editing and personalising email templates. |
| Supported Yesware allows users to schedule meetings and sync them with their calendar. |
| Supported Yesware can create automated email sequences triggered by lead behavior. |
| Supported Yesware allows tracking email opens, clicks, and attachment views. |
| Supported Yesware can connect and sync data with Salesforce CRM. |
Yesware reviews
We've summarised 816 Yesware reviews (Yesware G2 reviews) and summarised the main points below.
- Real-time email tracking, showing when and where emails are opened.
- Easy-to-use email templates for efficient and consistent communication.
- Seamless integration with Salesforce, automating activity logging.
- Helpful email reminders to ensure timely follow-up.
- Email open notifications can be unreliable, sometimes showing false opens.
- The user interface can be clunky and difficult to navigate.
- Customer support response times can be slow, with some users reporting being stood up for scheduled support calls.
- Some users experience issues with Yesware causing their email client to freeze or lag.
Yesware pricing
The commentary is based on 40 reviews from Yesware G2 reviews.
Yesware is often praised for its affordability, especially for startups and SMBs seeking cost-effective sales engagement solutions with essential email tracking and campaign features. However, some users note a significant price increase in recent times.
Users sentiment
See the Yesware pricing page.
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Yesware has a free plan.
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Yesware has a free trial.
Free Forever
For sales professionals just getting started
Pro
For sales professionals
Premium
For growing sales teams
Enterprise
For salespersons who need Salesforce CRM
Custom Plan
Plan based on your needs
Yesware alternatives
QuickMailBetter for sales and marketing teams focused on cold email outreach and automation. Has stronger momentum and higher user ratings. Features drip campaigns, email sequences, and inbox rotation. Lacks Salesforce integration.Read more
Cirrus InsightBetter fit for small businesses. Has experienced faster website traffic growth. Integrates with Outlook and Google Calendar. Fewer email analytics and filtering options. A Yesware alternative and competitor.Read more
TwitterBetter for brand awareness and connecting with customers. Has broader industry applicability. Website traffic is growing faster, but employee growth is slower. Lower ratings on Glassdoor.Read more
Autodesk Construction SolutionsBetter for construction project management. Has higher ratings and is growing faster. A good Yesware alternative for enterprise construction companies.Read more
Groove, a Clari CompanyBetter for enterprise customers. Has more momentum based on website traffic and employee growth. Provides AI-powered automation and predictive insights through Clari integration.Read more
HubSpot Sales HubBetter for mid-sized businesses seeking an all-in-one sales and marketing platform. A more user-friendly interface and broader industry application make it a strong Yesware competitor and alternative.Read more
Yesware FAQ
What is Yesware and what does Yesware do?
Yesware is a sales engagement platform that enhances email outreach, especially for Salesforce users. It offers email tracking, meeting scheduling, and automated Salesforce syncing, eliminating manual data entry. While praised for its Salesforce integration and email tracking, some users find its interface clunky and customer support lacking.
How does Yesware integrate with other tools?
Yesware integrates seamlessly with Salesforce CRM, automatically syncing email activity, meetings, and data. It also works within your existing Gmail or Outlook inbox for a streamlined workflow.
What the main competitors of Yesware?
Top alternatives to Yesware include Groove, Cirrus Insight, and ActiveCampaign. These sales engagement platforms offer features like email tracking, Salesforce integration, and meeting scheduling. They aim to improve sales team productivity and automate tasks for enhanced efficiency.
Is Yesware legit?
Yesware is a legitimate sales acceleration platform used by many businesses. It integrates with Salesforce to automate tasks and track email engagement. However, some users have reported issues with unreliable email open notifications, a clunky interface, and slow customer support.
How much does Yesware cost?
Yesware offers a Free plan for individuals and a Pro plan for $15 per user per month. Its Premium plan costs $35 per user per month, while the Enterprise plan is $65 per user per month. They also have custom plans available.
Is Yesware customer service good?
Based on user reviews, Yesware's customer service receives mixed feedback. While some users mention positive experiences, others express frustration with slow response times and unhelpful support interactions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.