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Chili Piper description
Chili Piper helps businesses schedule more meetings and improve how they handle new potential customers. It connects to your website, forms, and chat tools to qualify leads and automatically schedule meetings with salespeople based on real-time availability. This helps companies respond to leads faster and convert more leads into paying customers. Chili Piper is a good option for mid-sized companies wanting to streamline their sales process.
What companies are using Chili Piper?
Who is using Chili Piper?
Who is Chili Piper best for
Chili Piper streamlines meeting scheduling and lead qualification for sales teams. It integrates with websites, forms, and chat tools to automate meeting bookings based on real-time availability. Users praise its ease of use and Salesforce integration, while some find the pricing high and the interface occasionally clunky.
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Best for mid-sized B2B companies.
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Ideal for software, IT, and telecommunications companies.
Chili Piper features
| Supported Chili Piper allows scheduling meetings with team members and automating the process. |
| Supported Chili Piper enables appointment booking based on provider availability via integrated calendars and custom schedules. |
| Supported Chili Piper allows users to manage appointments, including reschedules and cancellations. |
| Supported Chili Piper can automatically send reminders about upcoming meetings via email and SMS. |
| Supported Chili Piper integrates with Salesforce for features like lead routing and meeting scheduling. |
| Supported Users can manage working hours and create custom schedules to control their availability. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Chili Piper reviews
We've summarised 806 Chili Piper reviews (Chili Piper Software Advice reviews, Chili Piper Capterra reviews and Chili Piper G2 reviews) and summarised the main points below.
- Easy to implement and use, making scheduling meetings simple.
- Seamless integration with Salesforce and Google Calendar.
- Effective round robin feature for fair lead distribution.
- Automated reminders help reduce no-shows.
- Pricing can be expensive, especially for larger teams.
- Occasional bugs and glitches require refreshing the page or extension.
- Integration with Outreach could be improved.
- Some users find the user interface clunky and difficult to navigate.
Chili Piper pricing
The commentary is based on 41 reviews from Chili Piper Capterra reviews, Chili Piper G2 reviews and Chili Piper Software Advice reviews.
Chili Piper's pricing is a common concern. While some users find it expensive, particularly for larger teams, others consider it good value, especially for its advanced features and the time saved. Affordability for smaller businesses is sometimes questioned. A few users mention difficulty understanding the pricing structure and licensing.
Users sentiment
See the Chili Piper pricing page.
ChiliCal - Salesforce CRM
Smart scheduling links for revenue teams. Includes one click instant booking, round-robin between reps, scheduling on behalf of others, adding co-workers to meetings, admin controls over user permissions, automatic meeting reschedules, automatic time zone detection, AI Co-Pilot for booking more meetings, branding, and Salesforce integration.
ChiliCal - Hubspot CRM
Smart scheduling links for revenue teams. Features include: one click instant booking, round-robin between reps, scheduling on behalf of others, adding co-workers to meetings, admin controls over user permissions, automatic meeting reschedules, automatic time zone detection, AI Co-Pilot for booking more meetings, branding, and Hubspot integration.
ChiliCal - Other/No CRM
Smart scheduling links for revenue teams. Features include: round-robin between reps, scheduling on behalf of others, adding co-workers to meetings, admin controls over user permissions, automatic meeting reschedules, automatic time zone detection, AI Co-Pilot for booking more meetings, and branding.
Concierge
Qualify, route, and schedule from anywhere. Features include: show calendar availability on your site, schedule meetings from any web form, real-time lead qualification and meeting routing, route based on custom fields, route to Account or Opportunity Team Member, assign to account owner, lead to account matching, booking links for sales and CS reps, integrations with Salesforce, Hubspot and more, and schedule meetings directly on your G2 page.
Concierge Live
Connect qualified prospects via phone or video meeting, in real time.
Chat
Engage with website visitors. Features include: book meetings from chat in one-click, route visitors to the right rep, route to Account Team Member or Opportunity Team Member, connect sales teams with prospects in real-time, target the right person at the right time, customize triggers, and sync everything to Salesforce.
Distro
Route Salesforce records. Features include: instant routing on field update or new record creation, real-time lead qualification, route based on Standard or Custom Objects, assign to account owner, route to Account or Opportunity Team Member, duplicate matching (lead and contact), merge records (Lead to Lead or Contact to Contact), advanced lead to account matching, automatic sync with calendar for working hours or vacation, manage service-level agreements and send email or Slack notifications to reps, Salesforce integration, lead conversion, capping & fallback owner, and fairness & calibration.
Handoff
Route and schedule on behalf of others. Features include: routing based on CRM data, auto matching to correct individual calendar or round robin, allow SDRs to book a meeting on behalf of the "correct" AE by referencing ownership in the CRM and routing rules, replace lead routing spreadsheets, route to Account or Opportunity Team Member, reps can receive meetings from Chat (requires purchase of Chat platform fee), and reps can pass-off meetings to other reps LIVE (via phone call or instant zoom meeting).
Chili Piper alternatives
CalendarHeroBetter for individuals and teams looking for general scheduling automation. Has more momentum but lower ratings. A free plan is available. Not focused on lead qualification and sales conversion like Chili Piper. A strong Calendly and Chili Piper competitor.Read more
CalendlyBetter for individuals and teams needing streamlined scheduling. Broader industry applicability. More user reviews suggest ease of use and seamless Google Calendar integration, but note occasional calendar syncing and email issues. Free plan available, but per-user pricing can be expensive for teams.Read more
RevenueHeroMore focused on US-based B2B SaaS companies. Has a faster website traffic growth.Read more
Google WorkspaceBetter for internal collaboration and general productivity. A broader solution than a scheduling tool, suitable for various business sizes. More affordable pricing plans.Read more
LeadmonkBetter for Finance, Banking & Insurance, Consumer Goods, Manufacturing, Education, Real Estate & Construction, Media & Entertainment, Software, IT & Telecommunications and Legal industries. It has more momentum than Chili Piper.Read more
Boomerang for GmailBetter for individuals and smaller teams needing email management features. Has broader industry applicability. Growing faster than Chili Piper.Read more
Chili Piper FAQ
What is Chili Piper and what does Chili Piper do?
Chili Piper is a scheduling automation platform that helps businesses, particularly sales teams, convert leads into meetings. It connects with websites, forms, and chat tools to qualify leads, route them to the right sales rep, and book meetings based on real-time availability. This streamlines the sales process and boosts conversion rates.
How does Chili Piper integrate with other tools?
Chili Piper integrates with Salesforce, Google Calendar, and other CRM and marketing automation platforms. It connects to websites, forms, and chat tools for streamlined lead qualification and routing. It also offers integrations with video conferencing tools.
What the main competitors of Chili Piper?
Top alternatives to Chili Piper include Calendly, CalendarHero, RevenueHero, and Leadmonk. These competitors offer similar features like automated scheduling, lead qualification, and integrations with popular business tools.
Is Chili Piper legit?
Yes, Chili Piper is a legitimate scheduling and routing tool. It's known for its seamless Salesforce integration and automated reminders, making meeting scheduling easy. However, some users find the pricing high and the interface clunky.
How much does Chili Piper cost?
Chili Piper pricing starts at $22.5 per user per month for ChiliCal. Concierge, Chat, Distro, and Handoff are priced at $45 per user per month. Concierge Live pricing is custom. Discounts are available for multi-year contracts.
Is Chili Piper customer service good?
Chili Piper receives positive feedback for its helpful and responsive customer support team. Users praise the quick responses and knowledgeable assistance, highlighting the team's dedication to resolving issues effectively. Some users mention initial setup challenges, but the readily available support mitigates this concern.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.