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Botsify

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Last updated on

Company health

Employee growth
31% increase in the last year
Web traffic
1% decrease in the last quarter

Ratings

G2
4.2/5
(11)
TrustPilot
3.0/5
(2)

Botsify description

Botsify is a platform for building and managing chatbots without needing to know how to code. It allows businesses to automate customer interactions across multiple channels like websites, Messenger, WhatsApp, and Instagram, all from one place. Botsify offers features like conversational forms for lead generation and live chat for handling complex issues. While they provide support, building advanced chatbot functions may require a paid plan. Botsify is trusted by large and small businesses globally and has been featured in numerous publications.


Who is Botsify best for

Botsify is a no-code chatbot platform for automating customer interactions across multiple channels. It offers conversational forms for lead generation and live chat for complex issues. While offering support, advanced features may require a paid plan.

  • Best for small to medium-sized businesses.

  • Suitable for various industries.


Botsify features

Type in the name of the feature or in your own words tell us what you need
Supported

Botsify offers conversational forms to collect user information and generate leads.

Supported

Botsify integrates with over 7,000 apps via Zapier, enabling data transfer and process automation.

Supported

Botsify integrates with various channels, including website, social media, and messaging apps.


Botsify pricing

The commentary is based on 2 reviews from Botsify G2 reviews.

Botsify's pricing is competitive and offers flexible features. However, some reviewers found the cost concerning for smaller budgets or individual users, particularly given some features require separate licensing.

See the Botsify pricing page.


Botsify alternatives

  • Logo of Salesforce Service Cloud
    Salesforce Service Cloud
    Better for enterprise companies. A Salesforce Botsify competitor focused on comprehensive customer service solutions.
    Read more
  • Logo of Xenioo
    Xenioo
    Offers built-in live chat functionality.
    Read more
  • Logo of HubSpot Service Hub
    HubSpot Service Hub
    Better for larger businesses and a wider range of industries. Provides more robust features like help desk and ticketing. HubSpot Service Hub is a strong Botsify alternative for customer service management.
    Read more
  • Logo of Zendesk Support Suite
    Zendesk Support Suite
    Better for larger organizations, particularly in regulated industries like finance, healthcare, and government. A more robust, enterprise-grade Botsify alternative with more comprehensive features for customer support. Zendesk Support Suite has broader industry applications.
    Read more
  • Logo of UChat
    UChat
    Better for small to medium businesses. A Botsify alternative with a drag-and-drop interface, focused on social media and messaging channels. Has more momentum.
    Read more
  • Logo of Tiledesk
    Tiledesk
    Better for finance, retail, education, and marketing industries. A Botsify competitor and alternative with more positive pricing, open-source options, and highly rated customer service. Tiledesk is growing faster in website traffic.
    Read more

Botsify FAQ

  • What is Botsify and what does Botsify do?

    Botsify is a no-code platform for building and managing chatbots. It enables businesses to automate customer interactions across various channels, including websites, Messenger, WhatsApp, and Instagram. It offers conversational forms for lead generation and live chat, simplifying customer engagement and boosting sales.

  • How does Botsify integrate with other tools?

    Botsify integrates with over 7,000 apps through Zapier, facilitating data transfer and process automation. This allows for connection with various platforms, streamlining workflows and improving efficiency. It also offers multi-channel integration, connecting with websites, social media platforms, and messaging apps.

  • What the main competitors of Botsify?

    Top Botsify alternatives include Xenioo, UChat, and Tiledesk, all offering no-code chatbot building platforms. For broader customer service solutions, consider Salesforce Service Cloud, HubSpot Service Hub, or Zendesk Support Suite.

  • Is Botsify legit?

    Yes, Botsify is a legitimate platform used by many businesses for building chatbots. It integrates with various platforms and offers tools for automating customer interactions. However, some advanced features require a paid subscription.

  • How much does Botsify cost?

    I couldn't find pricing details for Botsify. For the most up-to-date pricing information, I recommend visiting Botsify's website or contacting their sales team directly.

  • Is Botsify customer service good?

    Users praise Botsify's excellent customer support and helpful demo sessions. One reviewer highlighted the seamless onboarding experience and the platform's effectiveness in reducing their contact center's workload.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.