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Landbot description
Landbot is a no-code platform that lets you build chatbots for your website, WhatsApp, and Facebook Messenger. It helps businesses automate tasks like lead generation, appointment scheduling and providing customer support. The platform offers templates and integrations to simplify the process, even for teams with no coding experience. Landbot promises increased efficiency and customer engagement through personalized, automated conversations.
What companies are using Landbot?
Who is Landbot best for
Landbot is a no-code chatbot platform ideal for small to medium businesses looking to automate customer interactions. Users praise its intuitive interface and sophisticated logic, while some note limitations in inbox features and pricing. Landbot excels in lead generation, appointment scheduling, and customer support across website, WhatsApp, and Facebook Messenger, boosting efficiency and engagement through personalized conversations.
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Best for small to medium businesses seeking to enhance customer engagement and streamline workflows.
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Suitable for various sectors, including Marketing & Advertising, E-commerce, and Software/IT.
Landbot features
| Supported Landbot offers various integrations, including Zapier, webhooks, API, and native integrations. |
| Supported Landbot provides a no-code platform for building and deploying chatbots. |
| Supported Landbot offers tools and strategies for attracting and converting potential customers. |
| Supported Landbot offers real-time assistance, answers queries, and enables seamless interactions for a dynamic customer experience. |
| Supported Landbot supports appointment scheduling with online booking, calendar syncing, and flexible scheduling. |
| Supported Landbot offers AI-powered chatbots that automate conversations and provide instant responses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Landbot reviews
We've summarised 382 Landbot reviews (Landbot GetApp reviews, Landbot TrustPilot reviews, Landbot Capterra reviews and Landbot G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface for building chatbots, praised by both technical and non-technical users.
- Sophisticated logic and branching capabilities, offering more complex rules than other chatbot builders.
- Seamless integrations with various platforms and custom code capabilities.
- Attractive and customizable front-end design for engaging chatbot experiences.
- Excellent and responsive customer support, readily available to assist with technical issues.
- Limited inbox features for organizing conversations.
- Lacks a dedicated mobile app for managing chats on the go.
- High cost for the AI features, especially within the WhatsApp solution.
- Limited pricing tiers make it difficult to find the right plan.
- Occasional technical issues like server downtime and slow loading.
Landbot pricing
The commentary is based on 36 reviews from Landbot Capterra reviews, Landbot G2 reviews and Landbot TrustPilot reviews.
Landbot's pricing is generally considered expensive, especially for WhatsApp bots and smaller businesses. Some users mention difficulty understanding the pricing structure. However, many feel the platform's capabilities justify the cost, highlighting its value for lead generation, customer engagement and support automation. A free version is available, though with limitations.
Users sentiment
See the Landbot pricing page.
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Landbot has a free plan.
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Landbot has a free trial.
Sandbox
For individuals just getting started with chatbots. It includes basic flow operations, limited integrations, basic power-ups, and a team inbox.
Starter
For individuals and small businesses wanting chatbots on websites and Facebook Messenger. Includes Landbot AI, upgraded flow operations, custom code CSS/JS, basic integrations, and basic power-ups.
Pro
For mid-size companies, agencies, and startups needing chatbots on websites, Facebook Messenger & API. Includes Landbot AI, advanced flow operations, essential integrations, advanced power-ups, and live chat support.
WhatsApp Pro
For businesses & growing startups just getting started with WhatsApp chatbots. Includes Landbot AI, WhatsApp Business Number, WhatsApp Opt-In Tools & Campaigns, essential integrations, advanced power-ups, team inbox, and live chat support.
Business
For large businesses looking for a custom plan & priority support. Includes Landbot AI, priority support, dedicated success manager, team training, and custom documentation review.
Landbot alternatives
landbot vs HubSpot Marketing HubBetter for larger businesses and those focused on inbound marketing. Has broader marketing functionalities beyond chatbots, including email marketing and SEO. It is growing faster and integrates with its own CRM. However, it has a more complex pricing structure and limited free features. A good Landbot alternative for enterprise clients.Read more
BoeiBetter for lead generation through website widgets. Simpler, potentially more affordable alternative. Lacks AI chatbot sophistication and some integrations of Landbot.Read more
ManychatMore focused on automated marketing across multiple channels including SMS and email. It has significantly more momentum in terms of employee growth. Lower ratings on Glassdoor. Users report difficulty canceling subscriptions and slow customer service.Read more
BharatBotBetter for smaller businesses needing WhatsApp automation or marketing. Lower ratings than Landbot, and pricing information requires a quote. Fewer integrations and features than Landbot. No readily available user reviews to compare experiences.Read more
Landbot FAQ
What is Landbot and what does Landbot do?
Landbot is a no-code platform for building chatbots deployable across websites, WhatsApp, and Facebook Messenger. It empowers businesses to automate tasks such as lead generation, appointment scheduling, and customer support, boosting efficiency and engagement through personalized, automated conversations.
How does Landbot integrate with other tools?
Landbot integrates with various tools through Zapier, webhooks, API, and native integrations, enabling seamless connections with other platforms. This allows for automated workflows and data synchronization, enhancing the chatbot's functionality and extending its reach.
What the main competitors of Landbot?
Landbot competitors include HubSpot Marketing Hub, ActiveCampaign, Drift, and other chatbot platforms like BharatBot. These alternatives offer similar features such as lead generation, automation, and customer support tools.
Is Landbot legit?
Landbot is a legitimate no-code chatbot platform. User reviews praise its intuitive interface, integrations, and customization options. However, some users mention limited inbox features and pricing as drawbacks. Is Landbot safe? Yes, it appears to be a safe platform.
How much does Landbot cost?
Landbot's pricing ranges from free to custom, depending on the plan. The Sandbox plan is free, while the Starter, Pro, and WhatsApp Pro plans cost €32, €80, and €120 per month, respectively. Businesses needing custom solutions can contact Landbot for a tailored price. Several paid add-ons are also available to enhance product functionality.
Is Landbot customer service good?
Landbot's customer service receives positive feedback, with users highlighting the team's responsiveness and helpfulness in resolving technical issues and providing guidance. However, some users mention a lack of 24/7 support and occasional slow response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.