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Boei description
Boei is a website plugin that helps businesses capture leads and improve customer communication. It allows visitors to contact businesses through various channels like WhatsApp, Facebook Messenger, contact forms, and more, all within a single widget. This easy-to-use tool is added to your website with a single line of code and requires no technical expertise. Boei offers customization options, performance tracking, and integrates with popular website platforms like WordPress and Shopify. It aims to streamline customer engagement and boost lead generation by making it simple for customers to reach out through their preferred channel.
Who is Boei best for
Boei is a simple website plugin designed for small businesses to capture and convert leads. Users praise its ease of use and multi-channel integrations, while some note its limited customization. Perfect for boosting customer engagement through preferred channels like WhatsApp or Messenger.
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Best for small businesses seeking streamlined communication and lead generation.
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Ideal for retail, hospitality, education, and similar industries focused on customer engagement.
Boei features
| Supported Boei supports integrations with various communication channels, such as email, social media platforms, messaging apps, and more. It offers integrations with over 50 channels, including WhatsApp, Facebook Messenger, Twitter, Instagram, Discord, and others. |
| Supported Boei offers a website chat widget for lead generation and customer communication. |
| Supported Boei offers multi-channel communication and integrates with customer service platforms. |
| Supported Boei allows customization of visual elements like colors, icons, and text. |
Boei reviews
We've summarised 35 Boei reviews (Boei Capterra reviews and Boei G2 reviews) and summarised the main points below.
- Extremely easy to set up and use, praised for its simplicity
- Lightweight and fast, doesn't slow down websites
- Offers a wide range of integrations with popular messaging and communication channels
- Excellent and responsive customer support
- Provides valuable performance tracking and analytics
- Limited native integrations, API and webhook functionality are missing
- Lack of notifications for email/ticket updates
- UI and design customization options are limited
- Some users find it too simplistic, lacking features of a full-fledged chat app
- Form component lacks flexibility and extensibility
Boei pricing
See the Boei pricing page.
Boei alternatives
IntercomBetter for enterprise customers seeking AI-powered customer support automation and analytics. More suitable as an Intercom alternative for established businesses needing advanced support operations.Read more
LandbotBetter for automating tasks like appointment scheduling and lead generation. Caters to a wider range of industries, including finance, manufacturing, and legal. Has more momentum in terms of popularity and team growth. More complex chatbot building features, but potentially pricier and less user-friendly.Read more
DriftMore suitable for B2B and enterprise companies seeking conversational marketing and sales automation. Drift is growing faster and offers more integrations with popular platforms.Read more
ChatSupportMore focused on live chat customer support. Fewer communication channels offered.Read more
FrontBetter for managing multiple communication channels through a shared inbox. More suitable for larger businesses and teams needing collaboration features. Caters to a wider range of industries including Finance, E-commerce, and Manufacturing. Has more momentum based on employee growth.Read more
ProductLiftBetter for collecting and prioritizing feedback. Stronger customer support. More customizable and brandable. Easier implementation.Read more
Boei FAQ
What is Boei and what does Boei do?
Boei is a website plugin that simplifies customer communication and lead generation. It lets website visitors contact businesses through various channels like WhatsApp and Facebook Messenger within a single widget. Easy to install and customize, Boei integrates with platforms like WordPress and Shopify, boosting lead capture for small businesses.
How does Boei integrate with other tools?
Boei integrates with over 50 communication channels, including WhatsApp, Facebook Messenger, Twitter, Instagram, and Discord. It also works with popular website platforms like WordPress and Shopify. However, users note that API and webhook functionality are missing.
What the main competitors of Boei?
Alternatives to Boei include Front for customer service management, ChatSupport for live chat, and Brave for lead generation through pop-ups and forms. HelloBox focuses on website forms and lead capture, while Rocket.Chat provides secure team and customer communication. ProductLift, formerly known as Boei, offers similar multi-channel contact options.
Is Boei legit?
Boei is a legitimate website plugin for lead capture and customer communication. User reviews praise its ease of use and multi-channel integrations. However, some users mention limited customization and native integrations. Consider exploring alternatives like Front or ChatSupport if those features are essential for your business.
How much does Boei cost?
Boei pricing is not publicly available. Contact Boei directly to get a customized quote and learn if it is worth the investment for your needs.
Is Boei customer service good?
Boei's customer service is highly regarded by users, who describe the support team as responsive, helpful, and open to feedback. Support requests are handled quickly and efficiently. Users also appreciate the ongoing improvements and feature additions based on customer input.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.