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Botpress description
Botpress is a platform that lets you build and launch chatbots. You can connect your bots to popular messaging apps and databases. Large language models can be incorporated into the chatbots to enable realistic and engaging conversations. Botpress provides tools for building, deploying, and managing your chatbots, and it is suitable for businesses of all sizes.
Who is Botpress best for
Botpress is an AI chatbot platform ideal for businesses of all sizes, particularly those in software, IT, and telecommunications. Users praise its ease of use and implementation, AI-powered conversation recall, and flexible multi-channel integration. Some users mention a steep learning curve and limited third-party integrations.
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Best for small to medium-sized businesses seeking chatbot solutions.
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Ideal for software, IT, telecommunications, and related industries.
Botpress features
| Supported Botpress offers scalable solutions suitable for businesses of all sizes. |
| Supported Botpress offers API access for integrations and automation. |
| Supported Botpress enables building AI chatbots without coding, training them on custom data, and integrating them into websites or sharing via URL. |
| Supported Botpress allows uploading data to train AI agents via the Knowledge Base feature. |
| Supported Botpress allows launching generative AI assistants at scale across multiple channels. |
| Supported Botpress supports various LLMs, including GPT-4 and Claude, through integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Botpress reviews
We've summarised 248 Botpress reviews (Botpress Capterra reviews and Botpress G2 reviews) and summarised the main points below.
- Easy to use and implement.
- The AI chatbot can remember past conversations.
- The variety of agents available along with static text.
- Very flexible platform, integrates seamlessly across multiple channels.
- Limited integrations to 3rd parties currently.
- Limited natural language understanding which leads to limitations in handling complex queries.
- No live chat on the free plan.
- The learning curve is a little steep.
Botpress pricing
The commentary is based on 49 reviews from Botpress Capterra reviews and Botpress G2 reviews.
Botpress offers a generous free tier, making it accessible for experimentation and smaller projects. However, reviews suggest that accessing advanced features and higher usage often requires a paid subscription, which some users find expensive for startups or small businesses. The pricing structure can also seem complex.
Users sentiment
See the Botpress pricing page.
Botpress alternatives
SmatBotBetter for healthcare, finance, retail, manufacturing, education, real estate, transportation, media & entertainment, and marketing. Higher rated by users. More suitable for small to medium businesses needing live chat and simpler chatbot integrations.Read more
Microsoft CopilotBetter for individuals and professionals looking for AI assistance within Microsoft 365 apps. Has broader applications beyond chatbots. More user-friendly, but pricier and has some performance issues. Growing faster than Botpress.Read more
Flow.aiHas a faster employee growth rate and better ratings. Offers live chat functionality. A Botpress alternative and competitor geared towards small to medium businesses.Read more
GeminiBetter for generating reports and enhancing search functionality. A strong Gemini alternative for users focused on ease of use and customer service. More versatile for various user types.Read more
ConfluenceBetter for project documentation and knowledge management. A Botpress alternative for team collaboration.Read more
ChameleonBetter for user onboarding, in-app guidance, and user feedback collection. Focuses on improving software adoption and user satisfaction. More suitable for product-led growth strategies in finance, e-commerce, and retail. Positive pricing sentiment.Read more
Botpress FAQ
What is Botpress and what does Botpress do?
Botpress is an AI-powered platform for building and launching chatbots. It allows businesses to create conversational experiences, connect to messaging apps, leverage large language models, and manage their bots through a comprehensive suite of tools. It's suitable for businesses of all sizes seeking improved customer engagement and streamlined operations.
How does Botpress integrate with other tools?
Botpress offers API access for integrations and automation. It seamlessly integrates across multiple channels and supports various LLMs, including GPT-4 and Claude, through integrations. However, users have noted that third-party integrations are currently limited.
What the main competitors of Botpress?
Top Botpress alternatives include SmatBot, Microsoft Copilot, Flow.ai, Gemini, ClickUp, and Tiledesk. These competitors offer similar features such as AI-powered chatbot building, multi-platform integrations, and automation tools for various business needs.
Is Botpress legit?
Botpress is a legitimate platform for building and launching chatbots. It's known for its ease of use and implementation, and its AI chatbot's ability to recall past conversations. However, potential users should be aware of the limited third-party integrations and the learning curve.
How much does Botpress cost?
I couldn't find pricing details for Botpress. For the most up-to-date pricing information, I recommend checking the vendor's website or contacting their sales team.
Is Botpress customer service good?
Botpress's customer service receives positive feedback overall. Users praise the helpful and responsive support team, active Discord community, and available resources like tutorials and documentation. However, some users mention that the increasing popularity has led to slower response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.