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Flow.ai description
Flow.ai is a software platform that lets you build and manage chatbots for your business. These chatbots can automate tasks like customer service and marketing across various channels such as messaging apps and websites. Flow.ai supports over 100 languages and offers a visual interface for building your bots without needing coding experience.
Who is Flow.ai best for
Flow.ai is a no-code platform ideal for small and medium-sized businesses looking to create and manage chatbots for customer service and marketing automation. It supports 100+ languages and offers a visual interface. A 4.6/5 rating from 17 G2 reviews suggests user satisfaction.
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Best for small to medium businesses seeking to automate customer service and marketing.
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Suitable for various sectors needing chatbot solutions.
Flow.ai features
| Supported Flow.ai offers a visual interface for building chatbots without coding. |
| Supported Flow.ai supports over 100 languages for building and managing chatbots. |
| Supported Flow.ai is a platform for building and managing chatbots, automating tasks like customer service and marketing. |
| Supported Flow.ai allows to deploy chatbots across various channels such as messaging apps and websites. |
| Supported Flow.ai chatbots can automate customer service and marketing tasks. |
Flow.ai alternatives
Salesforce Service CloudBetter for enterprise companies. A Salesforce Service Cloud alternative for users who need CRM integration.Read more
FrontBetter for larger organizations and a wider range of industries. Provides shared inbox, live chat, and AI-powered assistance. More established, with significantly more reviews and slower growth.Read more
Zendesk Support SuiteBetter for enterprise companies and a wider range of industries. Provides more robust integrations and reporting features. More established, but growing slower than Flow.ai. Negative pricing sentiment.Read more
TiledeskBetter for enterprise companies and a wider range of industries. Offers live chat, multi-channel integration, and real-time dashboards. Positive pricing sentiment with a free plan. More highly rated by users, praising ease of use and integrations.Read more
HubSpot Service HubBetter for enterprise companies and a wider range of industries. More features like help desk and ticketing. HubSpot Service Hub is growing faster than Flow.ai.Read more
Flow.ai FAQ
What is Flow.ai and what does Flow.ai do?
Flow.ai is a platform for building and managing chatbots without coding. It empowers businesses to automate customer service and marketing tasks across various channels, supporting over 100 languages. It's ideal for small to medium businesses seeking chatbot solutions.
How does Flow.ai integrate with other tools?
Flow.ai integrates with various channels like messaging apps and websites. It offers a visual interface for building bots without coding, supporting over 100 languages. More specific integration details are not readily available.
What the main competitors of Flow.ai?
Top Flow.ai alternatives include Opla, Salesforce Service Cloud, Zendesk Support Suite, Tiledesk, and HubSpot Service Hub. These platforms offer similar chatbot building and customer service automation features, catering to various business needs and sizes.
Is Flow.ai legit?
Yes, Flow.ai is a legitimate platform. It's generally safe and suitable for small to medium businesses seeking AI chatbots for customer service and marketing automation. They offer a visual interface and support over 100 languages, though further research is advisable to ensure it meets your specific needs.
How much does Flow.ai cost?
I couldn't find pricing details for Flow.ai. For the most current pricing information, it's best to check their official website or contact their sales team.
Is Flow.ai customer service good?
Customer reviews suggest Flow.ai provides excellent customer support solutions, particularly for non-technical users building chatbots. It effectively handles customer queries and automates support tasks. However, some users have reported difficulties integrating with WhatsApp Business API.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.