Last updated on
Ratings
Chameleon description
Chameleon is a platform designed to help your users get the most out of your software. With Chameleon, you can build interactive guides, in-app messages, and surveys that are tailored to each user's needs. This helps users learn your software faster and reduces the need for support. Chameleon integrates seamlessly with your existing tools and is used by leading companies to improve user satisfaction and drive growth.
What companies are using Chameleon?
Who is Chameleon best for
Chameleon is a user onboarding and in-app guidance platform that helps SaaS companies improve product adoption. Users praise Chameleon's ease of use and helpful customer support. Some users mention occasional glitches and limited customization. Ideal for small and medium businesses looking to enhance user engagement and reduce support costs.
-
Best for small to medium-sized businesses and enterprises.
-
Ideal for E-commerce, Retail, Real Estate, Hospitality, Software, IT, Legal, and Non-profit organizations.
Chameleon features
| Supported Chameleon offers seamless CRM integration with Salesforce and supports custom integrations with other CRMs. |
| Supported Chameleon supports interactive walkthroughs to guide users step by step. |
| Supported Chameleon allows extensive branding customization using themes, custom CSS, templates, and media integration. |
| Supported Chameleon offers targeted messages, product promotion tools, and in-app support. |
| Supported Chameleon supports reporting and analytics with built-in tools and integrations for deeper analysis. |
| Supported Chameleon offers a HelpBar feature, acting as a self-help widget for searching help articles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Chameleon reviews
We've summarised 268 Chameleon reviews (Chameleon Capterra reviews and Chameleon G2 reviews) and summarised the main points below.
- Chameleon is praised for its ease of use and intuitive interface.
- The customer support team is consistently highlighted for their responsiveness and helpfulness.
- Wide range of features and integrations, including Segment, Heap, and HubSpot.
- Seamless integration with existing tools and minimal engineering effort required.
- Limited customization options for some features.
- Some users find the Chrome extension buggy and prefer a web-based builder.
- Occasional glitches with the builder tool, especially positioning and text editing.
- Paywalls for certain features, like webhooks, in the lower-tier plans.
Chameleon pricing
The commentary is based on 22 reviews from Chameleon G2 reviews.
Chameleon is praised for its attractive pricing, especially for startups and budget-conscious teams. While some users mention limitations on lower-tier plans, the overall sentiment is that Chameleon offers valuable features at a competitive price, making it a cost-effective solution.
Users sentiment
See the Chameleon pricing page.
-
Chameleon has a free plan.
HelpBar
HelpBar enables CMD+K search inside your product for free. It includes native fonts and styling, Help Center integrations, AI-answers to user questions, and a beautiful search interface.
Startup
The Startup plan includes HelpBar with Targeting, unlimited Tours & Tooltips, 5 Microsurveys, 1 Launcher, and Custom CSS.
Growth
The Growth plan includes all Startup features plus unlimited Experiences, A/B Testing, Rate Limiting, unlimited Goals tracking, and Customer Success.
Enterprise
The Enterprise plan includes all Growth features plus unlimited Seats, Roles & Permissions, Localization, Account-switching, and Contract Redlining.
Chameleon alternatives
chameleon vs IntercomMore focused on customer support and engagement. Better for businesses of all sizes.Read more
AppcuesEasier to use, but less customizable and has pricing transparency issues. A better Appcues alternative for those seeking more customization features and transparent pricing.Read more
WalkMeMore focused on employee training and software adoption within organizations. Caters to a wider range of industries and has more momentum.Read more
UserpilotBetter for SaaS companies with 50-1000 employees. More suitable for Healthcare, Wellness & Pharma, Finance, Banking & Insurance, E-commerce, and Marketing & Advertising. Has better customer service and easier implementation. Higher rated by users and is growing faster.Read more
PendoBetter suited for larger companies and internal tools. A Pendo alternative for those seeking user behavior tracking and product analytics. Has more momentum than Chameleon.Read more
UserflowBetter ease of use. Has growing website traffic. Provides AI chatbots. Lacks some features like in-app surveys and flexible customization. Chameleon alternative; Userflow competitor.Read more
Chameleon FAQ
What is Chameleon and what does Chameleon do?
Chameleon is a user onboarding and in-app guidance platform. It allows you to create interactive walkthroughs, targeted messages, and surveys to improve user engagement and product adoption. Chameleon integrates with your existing tools and offers a range of customization options. It's ideal for SaaS companies seeking to enhance user experience and reduce support costs.
How does Chameleon integrate with other tools?
Chameleon integrates seamlessly with your existing tools and CRM platforms like Salesforce, Segment, Heap, and HubSpot. It also supports custom integrations for other CRMs, ensuring data flow and operational efficiency. This allows for personalized user experiences and targeted messaging within your app.
What the main competitors of Chameleon?
Top alternatives to Chameleon include Appcues, Intercom, and WalkMe. These platforms offer similar in-app guidance and user engagement features. Other competitors like Whatfix, Guideflow, and ClickUp provide overlapping functionalities for user onboarding and support.
Is Chameleon legit?
Chameleon is a legitimate platform used by many companies to improve user onboarding and in-app guidance. It offers a range of features, including interactive walkthroughs and targeted messages, and integrates with popular tools. While some users report minor bugs and limitations, reviews generally praise Chameleon's ease of use and helpful customer support.
How much does Chameleon cost?
Chameleon's pricing includes a free HelpBar plan. The Startup plan is $333/month, while the Growth and Enterprise plans are both $4,000/year. Custom enterprise pricing may be available. Is Chameleon worth it? Consider the free plan to explore its product adoption features.
Is Chameleon customer service good?
Chameleon's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and proactive approach. Support representatives readily offer solutions, workarounds, and even provide code examples when needed. This personalized assistance contributes significantly to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.