Last updated on
Company health
Ratings
Aurea CRM description
Aurea CRM is a cloud-based customer relationship management tool for sales teams who need a complete view of customer interactions and data. It offers a suite of features, including sales force automation, marketing automation, customer support, and analytics. Aurea CRM is designed to help businesses of all sizes improve their sales productivity, customer engagement, and overall profitability. It stands out with a hybrid cloud deployment model and a mobile app suite. Aurea CRM promises faster decision making and a more efficient sales process.
Who is Aurea CRM best for
Aurea CRM is a cloud-based solution designed for sales teams needing a 360-degree view of customer interactions. Its user-friendly interface and customization options are praised, while some users find the mobile app and data loading tools lacking. Aurea CRM is ideal for small to mid-sized businesses seeking robust reporting and sales automation.
-
Best fit for small to medium-sized businesses.
-
Aurea CRM caters to sales teams across various industries.
Aurea CRM features
| Supported Aurea CRM offers a voice-activated experience, allowing interactions like updating records and scheduling follow-ups. |
| Supported Aurea CRM keeps customer data up-to-date, allowing for real-time decisions. |
| Supported Aurea CRM supports enterprise-wide search, including past RFPs and legal documents, if properly configured. |
| Supported Aurea CRM offers a hybrid cloud deployment model using AWS. |
| Supported Aurea CRM allows access to customer data and account management on mobile devices. |
Aurea CRM reviews
We've summarised 22 Aurea CRM reviews (Aurea CRM G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of use.
- Highly customizable with flexible options for tailoring to specific business needs.
- Strong customer support, especially the Help Desk.
- Robust reporting features enable efficient tracking and analysis of sales data.
- Offers a comprehensive suite of features, including sales and marketing automation.
- Mobile app functionality is limited and needs improvement.
- Pricing can be high, especially compared to competitors like Salesforce.
- Data loading tools need improvement and can be difficult to handle.
- Limited integrations with other systems.
- Some users find the numerous administration modules confusing.
Aurea CRM pricing
The commentary is based on 2 reviews from Aurea CRM G2 reviews.
Aurea CRM is considered pricey compared to competitors like Salesforce, particularly regarding mobile app features. While users find it effective and user-friendly, the cost of adoption and employment is a notable concern.
Users sentiment
Aurea CRM alternatives
Zoho CRMBetter for larger businesses. Grows faster and has more momentum. More industry fit. Good for users who value ease of use. Aurea CRM alternative. Zoho CRM competitor.Read more
CrmOneBetter fit for enterprise companies. Free plan available. Has an integrated AI chatbot. CrmOne is growing faster than Aurea CRM.Read more
theCRMMore focused on the automotive and RV industries. Has significantly more momentum based on employee growth.Read more
Stingo Sales CRMBetter fit for small businesses. Offers consulting services for CRM selection, implementation, and more. Limited user reviews compared to Aurea CRM.Read more
Pipeliner CRMBetter fit for larger businesses and a wider range of industries. Has a more intuitive interface and better mobile app with AI assistance. Aurea CRM alternative; Pipeliner CRM competitor.Read more
aurea-crm vs Salesforce Sales CloudBetter fit for enterprise companies. Wider industry applicability. More established and has greater brand recognition. Has more momentum in the market.Read more
Aurea CRM FAQ
What is Aurea CRM and what does Aurea CRM do?
Aurea CRM is a cloud-based customer relationship management (CRM) solution designed for sales teams needing a complete view of customer interactions. It offers sales force automation, marketing automation, customer support, and analytics. A hybrid cloud deployment and mobile app provide access to customer data and account management.
How does Aurea CRM integrate with other tools?
Aurea CRM offers limited integrations, a point of concern for some users. While it boasts a hybrid cloud model using AWS, specific integrations with other systems are not detailed, potentially hindering seamless workflows. Consider this limitation when evaluating Aurea CRM for your needs.
What the main competitors of Aurea CRM?
Top alternatives to Aurea CRM include Zoho CRM, Pipeliner CRM, and Salesforce Sales Cloud. These competitors offer similar features such as sales automation, robust reporting, and integrations with other business applications. Consider these options if you are looking for alternatives with potentially better mobile functionality or pricing.
Is Aurea CRM legit?
Aurea CRM is a legitimate CRM solution. User reviews highlight its user-friendly interface and customization options. However, some users mention the mobile app's limitations and higher price point as potential drawbacks. Consider these factors when evaluating if Aurea CRM is safe and right for your needs.
How much does Aurea CRM cost?
Aurea CRM does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and requirements.
Is Aurea CRM customer service good?
Aurea CRM's customer service receives positive feedback, particularly for its helpful and responsive help desk. Users appreciate the team's ability to find solutions for various business needs, contributing to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.