Microsoft Teams vs Zoho Workplace

by Gralio Apr 17, 2025

Microsoft Teams and Zoho Workplace are both robust platforms for communication and online collaboration. Microsoft Teams excels in its integration with the Microsoft ecosystem, offering a familiar experience for users of Microsoft 365. Zoho Workplace, on the other hand, offers a wider range of integrated applications and a more budget-friendly option for smaller businesses.

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Logo of Microsoft Teams
Logo of Zoho Workplace

About

Microsoft Teams is a communication and collaboration platform designed for businesses. It offers chat, video conferencing, file sharing, and integration with other Microsoft Office apps. Aimed at improving teamwork and productivity, Teams centralizes communication and provides a hub for all work-related activities.
Zoho Workplace is a comprehensive suite of online office productivity and collaboration tools designed for businesses of all sizes. It offers a unified platform including email, file management, word processing, spreadsheets, presentations, and meeting software. The platform emphasizes team collaboration through features like instant messaging and a social intranet. Zoho Workplace aims to simplify work processes and boost productivity by bringing all essential tools into a single, integrated platform.

Summary

Main difference
Microsoft Teams is a better choice for businesses heavily reliant on the Microsoft ecosystem, especially those already using Microsoft 365, due to its seamless integration with other Microsoft products. Zoho Workplace is a stronger option for businesses prioritizing value for money and ease of use, offering a broader suite of applications at a competitive price point.

Relative strengths of Microsoft Teams (compared to Zoho Workplace)

  • Seamless integration with Microsoft 365 and other Microsoft products.

  • High-quality video and audio conferencing.

  • Widely adopted and recognized platform with extensive user base.

Relative weaknesses of Microsoft Teams (compared to Zoho Workplace)

  • Can be expensive, especially for larger teams.

  • File organization and search functionality could be improved.

  • Mobile app performance and syncing can be inconsistent.

What companies are using Microsoft Teams and Zoho Workplace?

Go Narrative is a customer
Go Narrative
ABN AMRO Lease is a customer
ABN AMRO Lease
REI is a customer
REI
No data

Who is using Microsoft Teams and Zoho Workplace?

Jan Kwapisz
CTO @OMNIVISER | PhD | Assistant Professor @UW | Platinium Instructor @Nvidia
No data

Who should use Microsoft Teams VS. Zoho Workplace

Microsoft Teams is a versatile collaboration hub ideal for businesses of all sizes using Microsoft products. Users praise its seamless Office 365 integration, high-quality video conferencing, and user-friendly interface. However, some have noted occasional bugs and issues with file organization. Despite these minor drawbacks, the platform remains a popular choice for streamlined communication and teamwork.

Zoho Workplace is a comprehensive suite of online productivity and collaboration tools ideal for businesses of all sizes. Users praise Zoho Mail's generous free tier and Cliq's ease of use, but some find the Mail UI outdated and Cliq's mobile app lacking. It offers a unified platform with email, file management, and communication tools, making it a versatile solution for diverse teams.

  • Ideal for small, medium, and large businesses.

  • Best for Education, IT, and Professional Services.

  • Ideal for businesses of all sizes, from startups to large enterprises.

  • Best fit for IT, software, media, and education; suitable for various other sectors.

Microsoft Teams and Zoho Workplace features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Vendor Management
    Partially supported

    Teams supports basic vendor management. Advanced features require integration with other tools.

    Not supported

    Zoho Workplace does not directly support vendor management but other Zoho products do.

  • Seamless Integrations
    Supported

    Microsoft Teams integrates with over 1985 apps for workflow automation and data synchronization.

    Partially supported

    Zoho Workplace integrates with other Zoho and third-party apps, but the specific number is not confirmed.

  • Office Suite
    Supported

    Microsoft Teams integrates with Office 365 for document creation, editing, and sharing, including import/export functionalities via SharePoint and OneDrive.

    Partially supported

    Zoho Workplace includes Writer, Sheet, and Show, and supports Microsoft Office formats. PDF and database support are unclear.

  • Unified Communication Platform
    Partially supported

    Teams provides unified messaging, video conferencing, and integrates with other apps, but email is separate via Outlook.

    Supported

    Zoho Workplace offers a unified platform integrating email, messaging, video conferencing, and other productivity apps.

  • Intuitive User Interface
    Supported

    Microsoft Teams provides a user-friendly interface with communication and collaboration features, supporting ease of use and accessibility.

    Supported

    Zoho Workplace offers an intuitive and customizable interface that facilitates communication and real-time collaboration.

  • Live Chat
    Partially supported

    Microsoft Teams does not natively support live chat during meetings, but it can be achieved through third-party integrations.

    Supported

    Zoho Meeting, included in Zoho Workplace, supports live chat during meetings.

Qualities

  • Value and Pricing Transparency
    +0.11
    Neutral sentiment
    +0.43
    Rather positive sentiment
  • Customer Service
    +0.68
    Rather positive sentiment
    +0.65
    Rather positive sentiment
  • Ease of Use
    +0.73
    Strongly positive sentiment
    +0.9
    Strongly positive sentiment
  • Reliability and Performance
    -0.22
    Neutral sentiment
    +0.48
    Rather positive sentiment
  • Ease of Implementation
    +0.27
    Neutral sentiment
    +1
    Strongly positive sentiment
  • Scalability
    +0.27
    Neutral sentiment
    +0.86
    Strongly positive sentiment

Microsoft Teams and Zoho Workplace Pricing

No data

User sentiment

Neutral
+0.11

See full Pricing page

No data

User sentiment

Rather positive
+0.43
We couldn't find a pricing page for Zoho Workplace.

Microsoft Teams and Zoho Workplace review insights

5511 reviews analysed from and

Users love

  • Seamless integration with other Microsoft products, especially Office 365.
  • Excellent video and audio quality for meetings and calls.
  • User-friendly interface for chat, calls, and meetings.
  • Versatile platform with features like screen sharing, file sharing, and task management.
  • Zoho Mail free tier is generous.
  • Zoho Cliq is easy to use and has a unique design.
  • Zoho Mail is reliable.
  • Zoho Cliq allows pinning important messages.

Users dislike

  • Occasional bugs and glitches can be frustrating.
  • File organization and search functionality could be improved.
  • Mobile app can be slow and have syncing issues.
  • Availability status is not always accurate or updated in real-time.
  • Zoho Cliq mobile app requires frequent refreshing to see colleague status.
  • Limited features in Zoho Cliq.
  • Zoho Mail UI looks outdated.
  • Zoho Mail sending limit of 200 emails can be frustrating.

Microsoft Teams and Zoho Workplace Ratings

  • G2
    4.3/5
    (2580)
  • Capterra
    4.5/5
    (2475)
  • G2
    4.5/5
    (435)
  • Capterra
    4.6/5
    (21)

Company health

Employee growth

3% increase in the last year
22% increase in the last year

Web traffic

3% decrease in the last quarter
5% increase in the last quarter

Financing

No data
No data

How important is existing Microsoft 365 integration?

Existing Microsoft 365 integration is highly important if a company heavily relies on the Microsoft ecosystem. Microsoft Teams boasts seamless integration with other Microsoft 365 applications, which is a major advantage for users already working within that environment. Zoho Workplace, while a strong product in its own right, does not offer the same level of Microsoft integration. Therefore, for organizations deeply embedded in the Microsoft 365 suite, existing integration is a critical factor favoring Microsoft Teams.

Which platform offers better value for a growing team's needs?

For a growing team, Zoho Workplace offers better value. While Microsoft Teams boasts strong integration with the Microsoft ecosystem and excellent video/audio quality, Zoho Workplace provides a more comprehensive suite of tools including email, file management, and office productivity apps within a single platform. Furthermore, Zoho Workplace has higher scores in key non-functional areas like ease of use, reliability, implementation, and scalability, which are crucial for growing teams. Although Microsoft Teams has significantly more reviews, indicating wider adoption, Zoho's rapid employee growth (21.56% vs. 2.55%) suggests a company heavily investing in its product and future development, potentially delivering more value in the long run. Lastly, Zoho's generous free tier makes it a more attractive option for budget-conscious growing teams to explore and adopt before committing to paid plans.

What are the advantages of Microsoft Teams?

Microsoft Teams' advantages include seamless integration with other Microsoft products, especially the Office 365 suite, which is beneficial for businesses already invested in the Microsoft ecosystem. Users praise its high-quality video and audio for meetings and its user-friendly interface. Teams also offers a versatile platform with features like screen sharing, file sharing, and task management, making it a central hub for various work activities.

What are the disadvantages of Microsoft Teams?

Microsoft Teams users report occasional bugs and glitches, find file organization and search could be improved, experience slow mobile app performance and syncing issues, and find the availability status unreliable. Furthermore, its strong integration with the Microsoft ecosystem can be a disadvantage for organizations that haven't adopted other Microsoft products.

Alternatives to Microsoft Teams and Zoho Workplace

Logo of Google Workspace
microsoft-teams vs Google Workspace
Cloud-based apps for teamwork, communication, and getting things done.
Read more
Logo of Zoho Cliq
microsoft-teams vs Zoho Cliq
Team chat, video calls, and collaboration, boosting productivity.
Read more
Logo of Slack
microsoft-teams vs Slack
Team communication and collaboration, all in one place.
Read more
Logo of Microsoft 365
microsoft-teams vs Microsoft 365
Connected office apps, cloud storage, and teamwork tools.
Read more
Logo of Chanty
microsoft-teams vs Chanty
Team chat, calls, and tasks in one streamlined workspace.
Read more
Logo of Zoom Workplace
microsoft-teams vs Zoom Workplace
Combines chat, meetings, phone, email, calendar for team work.
Read more
Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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