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Zoho Social description
Zoho Social is a social media management platform designed for businesses of all sizes and agencies. It offers a comprehensive suite of tools to manage multiple social media accounts across various platforms such as Facebook, Instagram, Twitter, and LinkedIn. With Zoho Social, you can schedule posts, track brand mentions, analyze performance with detailed reports, and manage social media activities effectively from a single dashboard. The platform also offers collaboration features, making it easy for teams to work together on social media campaigns. Zoho Social integrates seamlessly with other Zoho products like Zoho CRM and Zoho Desk, providing a unified platform to manage customer interactions and generate leads.
Who is Zoho Social best for
Zoho Social is a user-friendly social media management platform ideal for businesses of all sizes. Users appreciate its affordability, ease of use, and integration with other Zoho products. Some users mention limitations with reporting customization and Instagram features.
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Best for startups, entrepreneurs, and agencies managing multiple brands and accounts.
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Suitable for various sectors, including E-commerce, Retail, Healthcare, Finance, and more.
Zoho Social features
| Supported Zoho Social allows users to track impressions and reach of their social media posts through its analytics and reporting features. |
| Supported Zoho Social offers a publishing calendar for planning and visualizing content. |
| Supported Zoho Social allows creating custom reports with specific metrics and date ranges. |
| Supported Zoho Social analyzes brand mentions and categorizes them by sentiment. |
| Supported Zoho Social can track likes, comments, shares, retweets, mentions, and other metrics. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zoho Social reviews
We've summarised 4859 Zoho Social reviews (Zoho Social GetApp reviews, Zoho Social Capterra reviews and Zoho Social G2 reviews) and summarised the main points below.
- Easy to use and manage multiple social media accounts
- Affordable pricing, especially compared to competitors
- Helpful analytics and reporting features
- Seamless integration with other Zoho products, like Zoho CRM
- Limited customization options for reporting
- Inability to tag individuals on posts
- Limited features for Instagram Stories
- Some Facebook integration issues, groups keep disconnecting
Zoho Social pricing
The commentary is based on 488 reviews from Zoho Social Capterra reviews, Zoho Social G2 reviews and Zoho Social GetApp reviews.
Zoho Social is praised for its affordability, especially by small businesses and startups. Users find its pricing competitive and reasonable, offering good value considering the features provided. However, some find the cost of adding additional brands or accessing premium features a bit high.
Users sentiment
See the Zoho Social pricing page.
Zoho Social alternatives
BufferHas slightly faster employee growth. Pricing is considered less favorable by users. Some users report issues with Instagram integration and post failures. Lacks CRM integration.Read more
Sprout SocialBetter fit for medium and large businesses. A Zoho Social competitor with stronger analytics and reporting. Has slower momentum.Read more
LaterMore focused on Instagram and TikTok marketing. Offers a visual content calendar and hashtag analytics. Free version available with limited features.Read more
Sked SocialBetter for medium and large businesses. Stronger collaboration features. More focused on Instagram marketing. Zoho Social alternative. Zoho Social competitor.Read more
AgorapulseBetter customer support and easier to use. A strong Zoho Social competitor and alternative for those prioritizing these features.Read more
zoho-social vs HootsuiteHas more robust listening features. Better for larger teams needing streamlined collaboration.Read more
Zoho Social FAQ
What is Zoho Social and what does Zoho Social do?
Zoho Social is a social media management platform that helps businesses streamline their social media activities. It allows users to schedule posts, track brand mentions and analyze performance through detailed reports, all within a single dashboard. Zoho Social is praised for its ease of use, affordability, and integration with other Zoho products.
How does Zoho Social integrate with other tools?
Zoho Social integrates with other Zoho products, such as Zoho CRM and Zoho Desk. This creates a centralized platform to manage customer interactions, social media activities, and generate leads efficiently. It also offers several other integrations to enhance its functionality.
What the main competitors of Zoho Social?
Top alternatives to Zoho Social include Buffer, Sprout Social, and Hootsuite. These platforms offer similar features for managing multiple social media accounts, scheduling posts, and analyzing performance. SOCi and Sprinklr are also competitors, focusing on multi-location businesses and large enterprises, respectively.
Is Zoho Social legit?
Yes, Zoho Social is a legitimate social media management platform. It's known for its ease of use, affordability, and integration with other Zoho products. Users praise its analytics and reporting features, making it a safe and helpful tool for managing social media.
How much does Zoho Social cost?
Zoho Social offers various paid plans. The Standard plan costs $10/month, Professional is $25/month, Premium is $35/month, and the Agency plan is $40/month. There is no free plan available. Information on additional add-ons and product pricing is unavailable.
Is Zoho Social customer service good?
Zoho Social's customer service receives positive feedback from users. Many reviewers praise the quick and helpful responses, particularly for technical issues and setup. While some experienced slower response times, the overall sentiment towards customer support is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.