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Zoho PageSense

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.1/5
(45)
Capterra
4.5/5
(16)

Zoho PageSense description

Zoho PageSense helps businesses improve their websites and increase conversions. It tracks how visitors use your website, showing you where they click, scroll, and what they pay attention to. You can then run A/B tests to see which website versions perform best. PageSense also lets you personalize your website content based on visitor demographics or behavior, and even gather feedback through polls. This all happens in one platform, giving you a complete toolkit to optimize your website's performance.


Who is Zoho PageSense best for

Zoho PageSense is a website optimization tool ideal for small and medium-sized businesses (SMBs) across various sectors, including e-commerce and software. Users praise its ease of use and integration with other Zoho products. However, some have noted inconsistencies in the user interface and slow customer support. If you're an SMB looking for an affordable way to improve website conversions through A/B testing and user behavior analysis, Zoho PageSense is worth considering.

  • Best for small to mid-sized businesses.

  • Ideal for e-commerce, consumer goods, education, real estate, transportation, media, software, marketing, professional services, and agriculture.


Zoho PageSense features

Type in the name of the feature or in your own words tell us what you need
Supported

Zoho PageSense supports collecting user feedback through polls deployed on websites or in-app.

Supported

Zoho PageSense supports A/B testing for web pages.

Supported

Zoho PageSense supports session recordings for analyzing user behavior.

Supported

Zoho PageSense offers website personalization based on user data and behavior.

Supported

Zoho PageSense supports heatmaps, visualizing clicks and scrolls.

Supported

Zoho PageSense supports viewing heatmaps for desktop, mobile, and tablet.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Neutral
-0.2

Ease of Use

Rather positive
+0.69

Reliability and Performance

Rather positive
+0.56

Ease of Implementation

Rather positive
+0.5

Zoho PageSense reviews

We've summarised 61 Zoho PageSense reviews (Zoho PageSense GetApp reviews, Zoho PageSense Capterra reviews and Zoho PageSense G2 reviews) and summarised the main points below.

Pros of Zoho PageSense
  • Wide range of products available in Zoho One.
  • Seamless integration between Zoho products.
  • Easy to use and implement, with multiple helpful features.
  • Accurate data and real-time campaign visibility.
  • Provides valuable data-driven insights for website optimization.
Cons of Zoho PageSense
  • UI is inconsistent across apps, and terminology changes frequently.
  • Customer support is slow and requires significant clarification.
  • Many apps lack comprehensive features, leading to workarounds.
  • Advanced features have a steep learning curve.
  • Limited third-party integrations constrain advanced users.

Zoho PageSense pricing

The commentary is based on 8 reviews from Zoho PageSense Capterra reviews and Zoho PageSense G2 reviews.

Zoho PageSense is praised for its affordability and value, especially within the Zoho One suite. Some users find the advanced features expensive, while others consider it inexpensive compared to competitors. Small businesses, however, might find certain plans pricey.

Users sentiment

Rather positive
+0.33

Zoho PageSense alternatives

  • Logo of Mouseflow
    Mouseflow
    Better suited for a wider range of industries including healthcare, finance, and retail. Provides funnel analysis and move heatmaps. Zoho PageSense alternative. Has strong customer support, but session recordings may be less reliable.
    Read more
  • Logo of Crazy Egg
    Crazy Egg
    Better for Education, Healthcare, Professional Services, and Software/IT. Zoho PageSense is growing faster. Users report more accurate data and better value.
    Read more
  • Logo of Mailchimp All-in-One Marketing Platform
    Mailchimp All-in-One Marketing Platform
    Better for email marketing and broader marketing automation. A suitable Zoho PageSense competitor for businesses prioritizing email campaigns and multi-channel engagement.
    Read more
  • Logo of Glassbox
    Glassbox
    Better fit for enterprise-level analytics in finance and retail. Geared towards complex digital journeys and compliance risk mitigation.
    Read more
  • Logo of Litmus
    Litmus
    Better for email marketing, particularly testing and analysis. More suitable for larger businesses. Has positive pricing sentiment.
    Read more
  • Logo of Plerdy
    Plerdy
    Better for financial services and IT companies. Also includes SEO analysis, pop-up forms, and sales performance tracking. Priced positively, with a free plan available. Has more reviews on G2 and Trustpilot.
    Read more

Zoho PageSense FAQ

  • What is Zoho PageSense and what does Zoho PageSense do?

    Zoho PageSense is a website optimization tool that helps businesses improve their online presence and increase conversions. It offers A/B testing, heatmaps, session recordings, and website personalization features, providing insights into user behavior and enabling data-driven website improvements. It's best for small and medium businesses.

  • How does Zoho PageSense integrate with other tools?

    Zoho PageSense integrates seamlessly with other Zoho products. However, users note limited third-party integrations, which may constrain advanced users looking for more extensive connectivity with external tools. This limited integration capability may require workarounds for some users.

  • What the main competitors of Zoho PageSense?

    Zoho PageSense's main competitors include Mouseflow, Crazy Egg, and Plerdy. These alternatives offer similar website optimization tools such as A/B testing, heatmaps, and session recordings to help businesses improve user experience and conversion rates. For enterprise companies, Glassbox and Webtrends Optimize are also strong competitors.

  • Is Zoho PageSense legit?

    Zoho PageSense is a safe and legitimate website optimization tool. It offers features like A/B testing, heatmaps, and session recordings to help businesses improve their websites and increase conversions. Users appreciate its ease of use and integration with other Zoho products, but some have noted inconsistencies in the UI and customer support challenges.

  • How much does Zoho PageSense cost?

    Zoho PageSense pricing is not publicly available. Contact Zoho directly for pricing details regarding their website optimization and A/B testing plans. Consider whether its features are worth the investment based on your specific needs.

  • Is Zoho PageSense customer service good?

    Zoho PageSense customer support receives mixed reviews. While some users praise the helpfulness of the support team, others report slow response times and difficulty getting issues resolved. Several users point out that support often requires extensive clarification to understand and address the problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.