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Mouseflow description
Mouseflow helps you understand how visitors interact with your website. See heatmaps of visitor activity, watch recordings of real user sessions, and analyze form submissions to identify and fix usability issues. Mouseflow also offers feedback campaigns and funnel analysis to pinpoint where you lose customers and why. Over 165,000 companies use Mouseflow to improve their websites and boost conversions.
Who is using Mouseflow?
Who is Mouseflow best for
We find that Mouseflow is well-suited for businesses aiming to enhance their website's user experience. Based on user feedback, the session replay and heatmaps are particularly valuable, providing actionable insights. If you are looking to improve conversions, Mouseflow is a solid option.
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Perfect for companies of all sizes, from startups to enterprises, seeking to enhance website UX and conversion rates.
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A strong choice for e-commerce and marketing/advertising to optimize user experience and boost conversions.
Mouseflow features
Supported Session Recordings: Session recordings allow you to see exactly what your users do on your website. Watch real user behavior, identify pain points and understand how users interact with your site. |
Supported Heatmaps: Heatmaps visually represent user behavior on your website. Understand where users click, move, scroll, and pay attention. |
Supported Journey Mapping: Journey Mapping helps you visualize the steps users take on their way to conversion. Identify drop-off points, optimize user flows, and improve the overall user experience. |
Supported Funnels: Funnels track the steps users take to complete a specific goal. Identify where users are dropping off and optimize your conversion rates. |
Supported Forms: Forms provide insights into how users interact with your forms. Identify drop-off points, understand which fields cause friction, and optimize your forms for higher conversion rates. |
Supported User Feedback: User Feedback allows you to collect qualitative feedback from your users. Understand their needs, identify pain points, and improve the overall user experience. |
Supported Integrations: Integrations allow you to connect Mouseflow with your favorite tools. Integrate with Google Analytics, Google Optimize, and more. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Mouseflow reviews
We've summarised 736 Mouseflow reviews (Mouseflow GetApp reviews, Mouseflow TrustPilot reviews, Mouseflow Capterra reviews and Mouseflow G2 reviews) and summarised the main points below.
- The session replay tool is very helpful and easy to integrate.
- Easy to use and setup.
- The heatmaps provide a lot of insight.
- Customer support is great - knowledgeable and quick to respond.
- The "Friction" feature is a bit wonky - regular customer behavior is misidentified as friction.
- The date selection auto-defaults and doesn’t always display all of the data findings.
- Runs out of recording credits quickly.
- Stability of recordings and reliability of exact numbers are not always 100%.
Mouseflow pricing
The commentary is based on 113 reviews from Mouseflow Capterra reviews, Mouseflow G2 reviews and Mouseflow GetApp reviews.
We find Mouseflow's pricing to be generally well-received, with many users highlighting its cost-effectiveness and value. Some users find the credit system and recording limits challenging, particularly on lower-tier plans, wishing for more flexibility or daily limits. Others find the pricing fair and reasonable.
Users sentiment
Mouseflow alternatives
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Mouseflow FAQ
Mouseflow helps you understand website visitor behavior through session recordings, heatmaps, and funnel analysis. We find it particularly useful for identifying usability issues and improving conversions. It's a great tool for businesses of all sizes with an online presence.
What is Mouseflow and what does Mouseflow do?
Mouseflow helps you understand website visitor behavior through session recordings, heatmaps, and funnel analysis. We find it particularly useful for identifying usability issues and improving conversions. It's a great tool for businesses of all sizes with an online presence.
We find that Mouseflow integrates with popular tools like Google Analytics and Google Optimize. This allows you to combine website analytics with session recordings and heatmaps for a more comprehensive understanding of user behavior. More integrations are mentioned, but not specified.
How does Mouseflow integrate with other tools?
We find that Mouseflow integrates with popular tools like Google Analytics and Google Optimize. This allows you to combine website analytics with session recordings and heatmaps for a more comprehensive understanding of user behavior. More integrations are mentioned, but not specified.
We find that Mouseflow's main competitors are Crazy Egg, VWO Insights, PostHog, Lucky Orange, TruConversion, and Mixpanel. These alternatives offer similar website analytics and user behavior insights.
What the main competitors of Mouseflow?
We find that Mouseflow's main competitors are Crazy Egg, VWO Insights, PostHog, Lucky Orange, TruConversion, and Mixpanel. These alternatives offer similar website analytics and user behavior insights.
Yes, Mouseflow is a legitimate company used by over 165,000 companies. While some users have reported issues with reliability and pricing, many praise its session replays, heatmaps, and customer support. We find that it's particularly helpful for understanding user behavior on websites.
Is Mouseflow legit?
Yes, Mouseflow is a legitimate company used by over 165,000 companies. While some users have reported issues with reliability and pricing, many praise its session replays, heatmaps, and customer support. We find that it's particularly helpful for understanding user behavior on websites.
I cannot find pricing details for Mouseflow. Contact Mouseflow directly for current pricing information.
How much does Mouseflow cost?
I cannot find pricing details for Mouseflow. Contact Mouseflow directly for current pricing information.
We find that Mouseflow's customer service is generally viewed favorably. Users praise the support team's responsiveness, helpfulness, and knowledge. While some onboarding challenges were noted, support quickly addressed and resolved those issues.
Is Mouseflow customer service good?
We find that Mouseflow's customer service is generally viewed favorably. Users praise the support team's responsiveness, helpfulness, and knowledge. While some onboarding challenges were noted, support quickly addressed and resolved those issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.