PostHog vs Mouseflow

by Gralio Feb 15, 2025

PostHog and Mouseflow cater to different needs within product development. PostHog is a powerful, open-source solution for teams prioritizing in-depth analytics and customization, while Mouseflow offers a simpler, user-friendly platform focused on website optimization and conversion rate improvement.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1253 reviews and 60 websites, saving 7 hours, 27 minutes of reading.

About

PostHog is an all-in-one product development platform. It helps you understand user behavior, run A/B tests, and manage features. With tools like session recording and product analytics, PostHog helps you build better products. It's open-source, scalable for any size team, and offers a generous free tier.
Mouseflow helps you understand how visitors interact with your website. See heatmaps of visitor activity, watch recordings of real user sessions, and analyze form submissions to identify and fix usability issues. Mouseflow also offers feedback campaigns and funnel analysis to pinpoint where you lose customers and why. Over 165,000 companies use Mouseflow to improve their websites and boost conversions.

Summary

Main difference
PostHog is a comprehensive, open-source product analytics suite ideal for developers and product teams seeking in-depth user behavior analysis and flexible customization. Mouseflow focuses on website usability testing and conversion optimization, providing session replays, heatmaps, and feedback tools geared towards marketing and UX teams.

Relative strengths of PostHog (compared to Mouseflow)

  • Open-source platform with self-hosting options and greater control over data.

  • Comprehensive product analytics suite, including feature flags and A/B testing, offering a broader range of functionalities.

  • Generous free tier and flexible pricing plans, making it more accessible for smaller businesses or projects.

Relative weaknesses of PostHog (compared to Mouseflow)

  • Steeper learning curve and potential for more complex setup compared to Mouseflow's user-friendly interface.

  • Community support may not be as responsive or readily available as Mouseflow's dedicated customer support.

  • Documentation can be inconsistent, which may hinder troubleshooting or full utilization of the platform.

What companies are using PostHog and Mouseflow?

Who is using PostHog and Mouseflow?

Who should use PostHog VS. Mouseflow

PostHog is an open-source product development platform ideal for small to medium-sized businesses. It offers session recording, user behavior tracking, website analytics, and A/B testing. Users love its easy setup and generous free tier, but some find the documentation could be improved. PostHog helps product teams understand user behavior and build better products.

Mouseflow helps businesses understand website visitor behavior through session recordings, heatmaps, and funnel analysis. Users praise its ease of use and insightful data. However, some have noted issues with the "Friction" feature and recording stability. Perfect for e-commerce companies looking to optimize their websites and boost conversions.

  • Best for small to medium-sized businesses seeking an all-in-one product development platform.

  • Suitable for software developers and product teams.

  • Best for small, medium, and large businesses seeking to improve website usability and conversions.

  • Ideal for e-commerce, retail, and various other industries aiming to enhance their online customer experience.

PostHog and Mouseflow features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Session Replay
    Supported

    PostHog offers session replay with features like event timelines and console logs.

    Supported

    Mouseflow supports session replays to see what users do, including clicks, scrolls, and mouse movements.

  • Product Analytics
    Supported

    PostHog supports product analytics, including autocapture and SQL access.

    Partially supported

    Mouseflow supports funnels and autocapture, but event analytics, cohorts and SQL access are not confirmed.

  • Feature Flags
    Supported

    PostHog supports feature flags, A/B testing, and multivariate flags.

    Not supported

    Mouseflow does not support feature flags directly.

  • Website analytics
    Supported

    PostHog offers comprehensive website analytics, including traffic and user behavior insights.

    Supported

    Mouseflow supports website analytics with session replays, heatmaps, and conversion funnels.

  • Session recordings
    Supported

    PostHog offers session recordings to replay user interactions.

    Supported

    Mouseflow supports session recordings to analyze user behavior.

  • User behavior tracking
    Supported

    PostHog supports user behavior tracking, including clicks, scrolls, mouse movements, and form submissions.

    Supported

    Mouseflow tracks clicks, scrolls, mouse movements, and form submissions.

Qualities

  • Value and Pricing Transparency
    +0.67
    Rather positive sentiment
    -0.35
    Rather negative sentiment
  • Customer Service
    +0.5
    Rather positive sentiment
    +0.73
    Strongly positive sentiment
  • Ease of Use
    +0.77
    Strongly positive sentiment
    +0.77
    Strongly positive sentiment
  • Reliability and Performance
    +0.34
    Rather positive sentiment
    +0.07
    Neutral sentiment
  • Ease of Implementation
    +0.84
    Strongly positive sentiment
    +0.71
    Strongly positive sentiment
  • Scalability
    -0.14
    Neutral sentiment
    -0.2
    Neutral sentiment
PostHog and Mouseflow Pricing
PostHog offers usage-based pricing with a generous free tier that includes a monthly quota for each product. Users only pay for usage that exceeds the free tier limits. The platform offers various add-ons, including Teams, Person profiles, Group Analytics, and Data Pipelines. Discounts are available for startups and non-profits.
Plans

User sentiment

Rather positive
+0.67

See full Pricing page

No data

User sentiment

Rather negative
-0.35
We couldn't find a pricing page for Mouseflow.

PostHog and Mouseflow review insights

1252 reviews analysed from and

Users love

  • Easy to set up and integrate with websites.
  • Excellent session recording for understanding user behavior.
  • The generous free tier makes it accessible for various projects.
  • Open-source nature allows for self-hosting and customization.
  • The session replay tool is very helpful and easy to integrate.
  • Easy to use and setup.
  • The heatmaps provide a lot of insight.
  • Customer support is great - knowledgeable and quick to respond.

Users dislike

  • The self-hosted version lacks some features, like multi-domain monitoring.
  • Documentation can have duplicate or outdated information.
  • Community support could be more responsive.
  • Large JS bundle size impacts website performance.
  • The "Friction" feature is a bit wonky - regular customer behavior is misidentified as friction.
  • The date selection auto-defaults and doesn’t always display all of the data findings.
  • Runs out of recording credits quickly.
  • Stability of recordings and reliability of exact numbers are not always 100%.

PostHog and Mouseflow Ratings

  • G2
    4.4/5
    (525)
  • Glassdoor
    5.0/5
    (5)
  • G2
    4.6/5
    (619)
  • Capterra
    4.7/5
    (116)
  • TrustPilot
    3.6/5
    (1)
  • Glassdoor
    5.0/5
    (29)

Company health

Employee growth

45% increase in the last year
14% increase in the last year

Web traffic

31% increase in the last quarter
12% increase in the last quarter

Financing

March 2021 - $27M
No data

How do PostHog's open-source features compare to Mouseflow's paid model?

PostHog's open-source nature offers significant advantages over Mouseflow's paid model, primarily in cost and customizability. While Mouseflow provides a suite of analytics tools, PostHog's free tier offers comparable features like session recording, heatmaps, and funnel analysis, potentially making it more accessible, especially for smaller businesses or those with limited budgets. Furthermore, PostHog's open-source code allows for self-hosting and extensive customization, enabling users to tailor the platform to their specific needs, a flexibility not offered by Mouseflow's proprietary software. However, Mouseflow's paid model might offer better support and potentially more polished features, particularly for non-technical users.

Which product offers better session recording analysis for identifying friction points?

PostHog is better for session recording analysis to identify friction points. While Mouseflow users report that its friction identification feature is unreliable, PostHog users praise its session recording capabilities for understanding user behavior. This suggests PostHog offers more accurate and insightful analysis for identifying and addressing friction points in the user experience.

What are the advantages of PostHog?

PostHog's advantages include its all-in-one nature, combining product analytics, A/B testing, and feature management. Its open-source nature allows for flexibility and customization, while the generous free tier makes it accessible. PostHog is particularly appealing for developers and product teams seeking a comprehensive and adaptable platform.

What are the disadvantages of PostHog?

PostHog's self-hosted version has some feature limitations, such as lacking multi-domain monitoring. The documentation can be inconsistent with outdated or duplicated information, and community support responsiveness needs improvement. Additionally, the large JS bundle size can negatively impact website performance.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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