Last updated on
Company health
Ratings
Lucky Orange description
Lucky Orange helps you understand how people use your website and why they leave without making a purchase. It records user sessions so you can see their mouse movements, clicks, and scroll depth. You can also see heatmaps that visually represent where visitors are most engaged. Lucky Orange offers tools like live chat and surveys to gather feedback and potentially increase conversions.
Who is Lucky Orange best for
Lucky Orange is a website analytics tool that helps businesses understand user behavior and improve conversions. By recording user sessions and providing heatmaps, it allows you to see how visitors interact with your website. Users praise its ease of use and insightful data, particularly the session recordings and heatmaps. However, some have noted issues with data retention limits and occasional bugs. Lucky Orange is best for small to medium businesses.
-
Ideal for small to medium-sized businesses relying on their website for sales, marketing, or customer support.
-
A good fit for industries like healthcare, finance, e-commerce, retail, and more.
Lucky Orange features
| Supported Lucky Orange offers session recordings to analyze user interactions. |
| Supported Lucky Orange supports surveys for collecting user feedback within a product or website. |
| Supported Lucky Orange supports user behavior tracking, including clicks, scrolls, mouse movements, and form submissions. |
| Supported Saved segments can be created and reused for analysis. |
| Supported Lucky Orange supports tracking clicks, form submissions, and custom events. |
| Supported Lucky Orange supports clickmaps and scrollmaps, visualizing user interaction. |
| Supported Funnel analysis is supported, allowing tracking of user progress and identification of drop-off points. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Lucky Orange reviews
We've summarised 441 Lucky Orange reviews (Lucky Orange TrustPilot reviews, Lucky Orange Capterra reviews and Lucky Orange G2 reviews) and summarised the main points below.
- Easy to set up and integrate with various platforms (Shopify, Bigcommerce, etc.)
- Heatmaps are clear and insightful
- Session recordings are helpful for understanding user behavior
- Excellent and responsive customer support
- Affordable pricing for low-traffic websites
- Limited data retention (only 60 days on some plans)
- Session recordings can be buggy or incomplete
- Live visitor tracking can be slow or inaccurate
- The new UI is less intuitive than the classic version for some users
- Pricing can be expensive for high-traffic websites
Lucky Orange pricing
The commentary is based on 86 reviews from Lucky Orange Capterra reviews, Lucky Orange G2 reviews and Lucky Orange TrustPilot reviews.
Lucky Orange offers affordable pricing tiers based on website traffic, making it accessible to businesses of all sizes. While some users find higher tiers expensive, many consider it a good value given the rich features and insights provided. A free trial is available.
Users sentiment
See the Lucky Orange pricing page.
-
Lucky Orange has a free plan.
-
Lucky Orange has a free trial.
Free
Track up to 100 monthly sessions
Build
Track up to 5,000 monthly sessions
Grow
Track up to 15,000 monthly sessions
Expand
Starts with 50,000 monthly sessions
Scale
Starts with 300,000 monthly sessions
Enterprise
Starts with 700,000 monthly sessions
Lucky Orange alternatives
SessionStackSessionStack is growing faster than Lucky Orange and focuses on AI-powered insights. It offers mobile app recording, which Lucky Orange lacks. SessionStack users praise ease of use and customer support but find the data retention period too short. A Lucky Orange alternative or competitor for user experience optimization.Read more
riyo.aiMore focused on session recording and heatmaps. Lacks surveys and live chat features. No information available on industry fit.Read more
MouseflowBetter fit for medium and large businesses. Has more momentum. Offers move heatmaps and feedback campaigns.Read more
Google AnalyticsFree, lacks session recordings, and heatmaps. Better for reporting and high-level website analytics. A popular Lucky Orange competitor and Google Analytics alternative for basic needs.Read more
SmartlookBetter for mobile apps, and offers a free plan. A Lucky Orange alternative, Smartlook helps improve UX with session recordings and heatmaps. However, some find its interface clunky and heatmaps difficult to use.Read more
Netcore Customer Engagement and Experience PlatformBetter for larger businesses focused on marketing automation and customer engagement across various channels. A good Lucky Orange alternative for mid-size to large companies, especially in retail and e-commerce. Provides more robust email marketing, SMS, and push notification features.Read more
Lucky Orange FAQ
What is Lucky Orange and what does Lucky Orange do?
Lucky Orange is a website analytics tool that helps businesses understand user behavior. It provides session recordings, heatmaps, live chat, and surveys to analyze visitor interactions, identify pain points, and optimize website conversions. This data helps improve user experience and boost sales.
How does Lucky Orange integrate with other tools?
Lucky Orange integrates with popular platforms like Shopify, Bigcommerce, and other website platforms. It also integrates with analytics tools, enabling combined data analysis for a comprehensive view of user behavior.
What the main competitors of Lucky Orange?
Top alternatives to Lucky Orange include Mouseflow, SessionStack, Smartlook, and Hotjar. These competitors offer similar features such as session recordings, heatmaps, and user behavior analytics. Consider these alternatives if you are looking for different pricing, integrations, or specific functionalities.
Is Lucky Orange legit?
Yes, Lucky Orange is a legitimate software company offering website analytics tools. It's known for its session recordings, heatmaps, and user behavior tracking features, making it a safe and useful tool for understanding website visitor activity.
How much does Lucky Orange cost?
Lucky Orange pricing starts with a free plan for up to 100 monthly sessions. Paid plans range from $32/month to $720/month, scaling with the number of sessions tracked. Enterprise pricing is custom. Is Lucky Orange worth it? Consider the value of session recordings and heatmaps for your business needs.
Is Lucky Orange customer service good?
Lucky Orange receives overwhelmingly positive feedback for its customer service. Users frequently praise the support team's responsiveness, helpfulness, and efficiency in resolving issues. Many reviewers describe the customer service as "excellent", "amazing", and "lovely".
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.