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Zigpoll description
Zigpoll is a survey platform designed for businesses to collect customer feedback. It allows you to create and send surveys through your website, email, and SMS. Zigpoll offers customizable survey templates, various question formats, and AI-powered analytics to understand customer responses and identify trends. It integrates with popular business tools and offers a free plan for basic needs.
Who is Zigpoll best for
Zigpoll is an intuitive survey platform ideal for small and medium-sized businesses seeking to collect customer feedback. Users praise its ease of use and diverse question formats. However, some find the pricing model and limited free version features to be drawbacks. It offers AI-powered analytics and integrates with popular business tools.
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Best for small to mid-sized businesses.
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Suitable for businesses focused on gathering customer feedback to improve operations.
Zigpoll features
| Supported Zigpoll supports displaying surveys as website popups. |
| Supported Zigpoll allows sharing surveys via email, including direct sending and integrations. |
| Supported Zigpoll supports branching logic, allowing personalized survey experiences. |
| Supported Zigpoll supports sending survey invitations via SMS, with the number of messages depending on the chosen pricing plan. |
| Supported Zigpoll offers various question types, branching logic, and customization options. |
| Supported Zigpoll offers AI-powered survey analysis and insights using GPT-4. |
| Supported Zigpoll offers AI-powered analytics and a dashboard for analyzing survey responses, including sentiment analysis. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Zigpoll reviews
We've summarised 34 Zigpoll reviews (Zigpoll TrustPilot reviews and Zigpoll G2 reviews) and summarised the main points below.
- Easy to use and intuitive interface for creating surveys.
- Multiple question formats and survey customization options.
- Real-time feedback and analytics dashboards.
- Integrations with various business tools.
- Good customer support.
- Limited free version features, pushing users towards paid plans.
- Complex interface for some users, steep learning curve.
- Limited customization options for surveys and templates.
- Pricing can be high, especially for advanced features.
- Occasional issues with email notifications going to spam.
Zigpoll pricing
The commentary is based on 10 reviews from Zigpoll G2 reviews.
Zigpoll's pricing is generally considered acceptable for its features, though some reviewers find the tier-based structure and limits on responses in the free version to be drawbacks, especially as usage scales. Others mention the price as higher compared to other options. A paid subscription is needed to unlock all features.
Users sentiment
See the Zigpoll pricing page.
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Zigpoll has a free plan.
Lite
This plan includes 100 responses per month, 1 team member, automatic AI insights, flexible question formats, custom style any survey, white label support and unlimited surveys.
Basic
This plan includes 200 responses per month, the ability to send 1,000 emails per month, 2 team members, automatic AI insights, flexible question formats, custom style any survey, white label support, unlimited surveys and installation support.
Standard
This plan includes 500 responses per month, the ability to send 2,500 emails per month, 4 team members, automatic AI insights, flexible question formats, custom style any survey, white label support, unlimited surveys, installation support, the ability to hide Zigpoll branding and 500 SMS messages.
Plus
This plan includes 1,000 responses per month, the ability to send 5,000 emails per month, 8 team members, automatic AI insights, flexible question formats, custom style any survey, white label support, unlimited surveys, installation support, the ability to hide Zigpoll branding, 1,000 SMS messages and copywriting support.
Pro
This plan includes unlimited responses, the ability to send 10,000 emails per month, 20 team members, automatic AI insights, flexible question formats, custom style any survey, white label support, unlimited surveys, installation support, the ability to hide Zigpoll branding, 2,000 SMS messages, copywriting support and dedicated support.
Zigpoll alternatives
zigpoll vs SurveyMonkeyMore established and growing faster. Lacks SMS distribution and AI-powered analysis features.Read more
Google WorkspaceBetter for team collaboration and productivity. A broader alternative to Zigpoll, not solely focused on surveys. Google Workspace is a strong competitor for businesses needing an integrated suite of applications.Read more
Qualtrics CoreXMBetter for enterprise users. More suitable for Healthcare, Finance, Retail, Education, and other industries. Has stronger momentum.Read more
SurveyRockLacks SMS distribution and AI-powered analysis. Fewer customization options and some users report limited design flexibility. Zigpoll alternative, Zigpoll competitor.Read more
JiraBetter for project documentation and task management. More suitable for software development teams. Steeper learning curve and more complex interface.Read more
zigpoll vs Microsoft FormsBetter integrated with Microsoft 365 products. Geared towards broader uses beyond surveys, such as quizzes and polls. Has broader industry applications. Is growing faster than Zigpoll.Read more
Zigpoll FAQ
What is Zigpoll and what does Zigpoll do?
Zigpoll is a user-friendly survey platform for businesses seeking customer feedback. It offers customizable templates, diverse question formats, and AI-powered analytics. Zigpoll facilitates survey distribution via website, email, and SMS, integrating with popular business tools. A free plan is available for basic survey needs.
How does Zigpoll integrate with other tools?
Zigpoll integrates with popular business tools, facilitating seamless data transfer and workflow automation. It supports email distribution through direct sending and integrations, enhancing survey reach and response rates. It also offers SMS distribution based on the selected pricing plan.
What the main competitors of Zigpoll?
Zigpoll's main competitors include Qualtrics CoreXM, SurveyMonkey, and SurveyRock. These platforms offer similar survey creation, distribution, and analysis features, catering to businesses seeking customer feedback and data-driven insights. Microsoft Forms and Google Workspace also provide survey tools, although with a broader focus on productivity and collaboration.
Is Zigpoll legit?
Zigpoll is a legitimate survey platform. User reviews highlight its ease of use and diverse question formats. However, some users find the pricing model expensive and the free version limited. Consider exploring if Zigpoll is safe for your needs based on these factors.
How much does Zigpoll cost?
Zigpoll's pricing offers a free Lite plan with 100 monthly responses. Paid plans start at $10/month for Basic, $25/month for Standard, $50/month for Plus, and $100/month for Pro, offering increased responses and features. Is Zigpoll worth it? It depends on your specific needs and budget.
Is Zigpoll customer service good?
Zigpoll's customer service receives mixed reviews. Some users praise the support team's responsiveness and knowledge, while others express that it could be improved. Several users highlight the easy usage of the platform.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.