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YouTrack description
YouTrack is a flexible project management tool by JetBrains, used by teams of all sizes and industries. It helps you manage projects, track tasks, and maintain a knowledge base all in one place. YouTrack is known for its customizable features, allowing you to tailor it to your specific workflow. It also offers agile boards, Gantt charts, reporting, and dashboards for comprehensive project oversight.
Who is using YouTrack?
Who is YouTrack best for
YouTrack by JetBrains is a highly customizable project management tool loved for its powerful search and adaptable workflows. It's ideal for software development teams familiar with JetBrains products, offering agile boards, Gantt charts, and reporting. While some users find it initially difficult to learn and desire better integrations, many praise its flexibility and intuitive task management interface.
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Best for small to medium-sized teams, but adaptable for larger enterprises.
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A good fit for software development teams, but versatile enough for various industries such as media, education, and more.
YouTrack features
| Supported YouTrack supports visual reporting with charts and interactive Gantt charts. |
| Supported YouTrack provides adaptable workflows with customization and automation features. |
| Supported YouTrack allows creating, assigning, prioritizing, and tracking issues within projects. |
| Supported YouTrack supports workflow automation, including routing ideas, assigning tasks, and sending notifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Ease of Implementation
YouTrack reviews
We've summarised 125 YouTrack reviews (YouTrack Capterra reviews and YouTrack G2 reviews) and summarised the main points below.
- Highly customizable, adaptable to various workflows.
- Powerful search functionality with intelligent query options.
- User-friendly and intuitive interface for task management and bug tracking.
- Free version available for small teams and open-source projects.
- Difficult to use, requires time to learn and utilize effectively.
- Limited integrations, specifically noted lack of Visual Studio and direct Slack integration.
- Mobile app needs improvement, users find it underwhelming.
- Reporting functionality, especially time tracking, needs improvement.
YouTrack pricing
The commentary is based on 9 reviews from YouTrack Capterra reviews and YouTrack G2 reviews.
YouTrack is praised for its free tier for small teams and open-source projects, making it a cost-effective choice. While some users find it a less expensive alternative to Jira, others mention it being costly for small startups. Overall, the pricing is generally viewed favorably.
Users sentiment
YouTrack alternatives
youtrack vs JiraBetter for larger or enterprise teams needing more robust project management. More widely adopted with broader industry usage. Steeper learning curve for new users. More complex, potentially overwhelming interface.Read more
ConfluenceBetter for documentation and knowledge sharing. More suitable for teams seeking a collaborative workspace.Read more
TrelloSimpler and easier to use, especially for non-technical users. Better for basic project management, whereas YouTrack excels with complex projects and software development. More widely adopted across various industries outside software development. Trello has limitations on file uploads in the free version.Read more
BitbucketMore focused on code management and collaboration for software development teams. Better integration with Jira and other Atlassian tools. Pricing generally perceived negatively.Read more
FlowluBetter for broader business needs beyond project management. A YouTrack alternative, Flowlu offers CRM, invoicing, and a client portal. It has broader industry applicability and is growing faster. Flowlu is praised for ease of use, but some users find the interface confusing.Read more
ClickUpBetter suited for diverse business needs beyond software development. Has broader industry applicability and faster employee growth, indicating strong momentum. Simpler to learn but prone to occasional glitches.Read more
YouTrack FAQ
What is YouTrack and what does YouTrack do?
YouTrack is a project management tool by JetBrains designed for teams of all sizes. It offers features like task management, issue tracking, agile boards, and reporting. Known for its customizability and powerful search, YouTrack helps teams streamline workflows and improve project oversight.
How does YouTrack integrate with other tools?
YouTrack integrates with other tools through its REST API, and natively supports integrations with services like Slack, Zendesk, and various JetBrains IDEs. However, users have noted a need for improved and broader integrations.
What the main competitors of YouTrack?
Top alternatives to YouTrack include Jira, ClickUp, Trello, and Fibery. Jira is a popular choice for various teams, while ClickUp offers comprehensive work management features. Trello is known for its visual approach and ease of use, and Fibery provides a flexible, connected workspace. Other options include Juno.one and Kanban Zone.
Is YouTrack legit?
Yes, YouTrack is a legitimate project management tool developed by the well-known software company JetBrains. It's considered safe and reliable by many users who praise its customizability and powerful search functionality. However, some find it initially difficult to use.
How much does YouTrack cost?
I couldn't find pricing details for YouTrack. For the most current pricing information, I recommend visiting the vendor's website.
Is YouTrack customer service good?
YouTrack customer service receives mixed reviews. While some users praise the helpful support, others express dissatisfaction with bug and issue resolution. Despite this, many users find the software intuitive and appreciate its features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.