Jira vs YouTrack

by Gralio Mar 10, 2025

Jira and YouTrack are robust project management tools catering to diverse team needs. Jira is a powerful, feature-rich platform ideal for teams already within the Atlassian ecosystem. YouTrack offers a more streamlined and customizable approach, making it attractive for teams prioritizing speed and flexibility.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 5002 reviews and 60 websites, saving 1 day, 4 hours, 17 minutes of reading.

Jira

LinkedIn Twitter

YouTrack

Website LinkedIn Twitter

About

Jira is a popular work management tool from Atlassian used by teams of all sizes to track tasks and projects. It helps organize, prioritize, and track work progress through customizable workflows, boards, and reporting features. Although highly configurable and initially popular for software development, Jira is now used by various teams for project management, bug tracking, and issue resolution.

YouTrack is a flexible project management tool by JetBrains, used by teams of all sizes and industries. It helps you manage projects, track tasks, and maintain a knowledge base all in one place. YouTrack is known for its customizable features, allowing you to tailor it to your specific workflow. It also offers agile boards, Gantt charts, reporting, and dashboards for comprehensive project oversight.

Summary

Main difference

Jira excels with its extensive integrations and established reputation, making it suitable for teams already invested in the Atlassian ecosystem. YouTrack stands out with its flexible customization and powerful search, ideal for teams prioritizing speed and a streamlined workflow.

Relative strengths of Jira (compared to YouTrack)

Strong integration with other Atlassian products like Confluence and Bitbucket.
Extensive marketplace with numerous apps and extensions.
Widely adopted with a large community and ample resources.

Relative weaknesses of Jira (compared to YouTrack)

Can be complex and overwhelming for new users.
Steeper learning curve compared to YouTrack.
Pricing can be higher, especially for larger teams.

Who is using Jira and YouTrack?

No data

Lindsay Rosenthal

Founder at Cred.Marketing

Who should use Jira VS. YouTrack

Jira is a versatile work management platform ideal for teams of all sizes. Users praise its customizable workflows and integrations but note a steep learning curve. Jira excels at Agile project management with Scrum and Kanban boards and offers robust reporting. However, some users find the interface complex and loading times slow.

YouTrack by JetBrains is a highly customizable project management tool praised for its powerful search and intuitive interface. While some users find it initially difficult to learn, many appreciate its adaptability to various workflows. It offers a free version for small teams and open-source projects, making it accessible to a wide range of users.

Ideal for teams of all sizes, from startups to large enterprises.
Best fit for software, IT, and telecom teams, but adaptable to various other industries.

Ideal for small to large software development teams.
Best fit for software, IT, and telecommunications industries.

Jira and YouTrack features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Issue Tracking

Supported

Jira offers robust tools for managing and resolving issues, including bugs, support tickets, and incidents.

Supported

YouTrack fully supports issue tracking, including bug tracking, tickets, and incident management.
Customizable Dashboards

Supported

Jira supports customizable dashboards to visualize key metrics and track progress.

Supported

YouTrack provides customizable dashboards to visualize key metrics and track progress.
Agile Boards

Supported

Jira supports Agile Boards with Kanban and Scrum for efficient sprint management and task tracking.

Supported

YouTrack fully supports agile project management with Kanban and Scrum boards for efficient sprint and task management.
Real-time Collaboration

Supported

Jira supports real-time collaboration through notifications, shared dashboards, and integrations.

Supported

YouTrack supports real-time collaboration through mentions, notifications, and a mobile app.
Project management integrations

Supported

Jira supports project management integrations with tools like Trello, Asana, and others through various integrations and add-ons available in the Atlassian Marketplace.

Partially supported

YouTrack can be integrated with various project management tools, including Jira, Trello, and Asana, through third-party platforms like Albato, which offers connections to over 600 applications. It also supports custom workflows and has a comprehensive API for creating integrations. However, it lacks direct, native integrations with these specific tools.
Customizable workflows

Supported

Jira supports customizable workflows to configure issue workflows to match the team's process.

Supported

YouTrack allows users to configure issue workflows to match their teams process using a built-in workflow editor, workflow constructor and various workflow rules. It supports attaching workflows to multiple projects and enabling or disabling specific rules for each project.

Qualities

Value and Pricing Transparency

-0.53

Rather negative sentiment

No data
Customer Service

+0.08

Neutral sentiment

No data
Ease of Use

+0.44

Rather positive sentiment

No data
Reliability and Performance

+0.24

Neutral sentiment

No data
Ease of Implementation

-0.05

Neutral sentiment

No data
Scalability

+0.09

Neutral sentiment

No data

Jira and YouTrack Pricing

No data

User sentiment

Rather negative

-0.53

We couldn't find a pricing page for Jira.

No data

We couldn't find a pricing page for YouTrack.

Jira and YouTrack review insights

5002 reviews analysed from and

Users love

Highly customizable workflows and boards.
Excellent for Agile project management, with Scrum and Kanban boards.
Seamless integrations with other tools like Confluence and Slack.
Robust reporting features and dashboards.
Detailed issue tracking and task management.

Highly customizable, adaptable to various workflows.
Powerful search functionality with intelligent query options.
User-friendly and intuitive interface for task management and bug tracking.
Free version available for small teams and open-source projects.

Users dislike

Complex interface can be overwhelming for new users.
Steep learning curve, especially for beginners.
Slow loading times, especially with large projects.
Mobile app could be improved.
Notification system can be overwhelming.

Difficult to use, requires time to learn and utilize effectively.
Limited integrations, specifically noted lack of Visual Studio and direct Slack integration.
Mobile app needs improvement, users find it underwhelming.
Reporting functionality, especially time tracking, needs improvement.

Jira and YouTrack Ratings

G2

4.3/5

(2553)
Capterra

4.4/5

(2350)

Glassdoor

4.3/5

(251)

Company health

Employee growth

No data

10% increase in the last year

Web traffic

No data

3% decrease in the last quarter

Financing

No data

How customizable are the reporting features in each product?

Jira offers robust reporting features with customizable dashboards and a wide range of reports to track progress, analyze performance, and identify bottlenecks. YouTrack also provides customizable dashboards and reporting functionalities, but user reviews suggest that these features, particularly time tracking reports, could be improved.

Which product better integrates with existing developer tools?

Jira boasts a wider range of integrations with popular developer tools like Confluence, Slack, and various others through its marketplace, making it more suitable for teams already invested in those ecosystems. While YouTrack integrates with JetBrains IDEs, its overall integration ecosystem is smaller than Jira's. Therefore, Jira better integrates with existing developer tools.

What are the advantages of Jira?

Jira's advantages include its highly customizable workflows and boards, making it adaptable to various project management styles. Its robust integration ecosystem, especially with other Atlassian products like Confluence and popular tools like Slack, streamlines workflows. Jira offers comprehensive reporting features and dashboards for detailed progress tracking and insights, beneficial for data-driven decision-making. While complex, this depth of features makes Jira powerful for managing complex projects and diverse team needs.

What are the disadvantages of Jira?

Jira's complexity can be overwhelming for new users, leading to a steep learning curve. Users often complain about slow loading times, especially with larger projects, and the mobile app's functionality is considered subpar. The notification system can also be overwhelming, contributing to the perception of Jira as a difficult tool to manage.

Alternatives to Jira and YouTrack

Asana

Asana is a work management platform designed to help teams organize tasks, projects, and goals in one shared space. It offers tools to improve team collaboration, transparency, and accountability. Used by companies of all sizes, it's particularly beneficial for managing complex projects and keeping everyone aligned on priorities. Features include task assignments, progress tracking, deadline setting, and communication tools. Asana aims to streamline workflows, enhance team productivity, and provide a clear overview of project statuses.

ClickUp

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Trello

Trello is a visual project management tool that helps teams organize tasks and collaborate more effectively. Using boards, lists, and cards, teams can easily track progress on projects, from simple to-do lists to complex workflows. Trello offers a high level of customization with features like templates, integrations with other popular apps, and no-code automation. Its intuitive interface makes it easy for anyone to use, regardless of technical skill. Trello offers various pricing plans to suit different team sizes and needs, including a free plan for small teams.

Confluence

Confluence is a collaborative workspace designed to streamline teamwork and knowledge sharing. It allows you to create, organize, and collaborate on documents, projects, and ideas in one central hub. This eliminates scattered information and keeps everyone on the same page. Confluence integrates with other tools and is highly customizable to adapt to various team needs, from product launches to marketing strategies.

monday dev

monday dev is a product management and bug tracking software designed for software development teams. Built on the monday.com platform, it helps manage development processes, launch products, and collaborate on roadmaps, sprints, and customer feedback. It centralizes development activities and aims for faster, more efficient product delivery through streamlined workflows and improved team communication. monday dev integrates with other monday.com products, potentially connecting your development team with sales, marketing, and customer success.

Flowlu

Flowlu is an all-in-one business management software designed for small to medium-sized businesses. It offers tools for project management, CRM, invoicing, team collaboration, and knowledge management. Flowlu aims to streamline your workflow and centralize business operations in one platform. Key features include task and time tracking, financial management, agile project management, and a client portal. Flowlu is praised for its ease of use and comprehensive set of features, making it a suitable solution for various industries.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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