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Whereby description
Whereby is a video conferencing platform that allows you to host and join video calls directly from a web browser, with no downloads necessary for participants. It offers two main products: Whereby Meetings for simple, branded video meetings and Whereby Embedded for integrating video calls directly into your existing platform. Both options provide features like screen sharing, recording, breakout rooms, and custom branding. Whereby focuses on ease of use, a streamlined user experience, and security, making it suitable for various needs including telehealth, virtual classrooms, and internal team communication.
What companies are using Whereby?
Who is Whereby best for
Whereby is a user-friendly video conferencing platform perfect for small to medium-sized businesses in e-commerce, education, or marketing and advertising. Users love its ease of use and stable video/audio quality, while some have noted occasional connectivity issues and limited advanced features. It's a great option if you need a simple, browser-based solution.
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Best for small to medium-sized businesses.
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Ideal for e-commerce, education, or marketing and advertising.
Whereby features
| Supported Whereby fully supports screen sharing, including audio and application window sharing. |
| Supported Live chat is supported during meetings. |
| Supported Breakout rooms are supported for up to 20 groups on all price plans. |
| Supported Whereby offers customizable branding for rooms, including logos and images, via dashboard, API, or URL parameters. |
| Supported Whereby supports video conferencing, integrates with workplace tools, and works across various devices. |
| Supported Waiting rooms are supported in Pro and Business plans. |
| Supported Paid users can record meetings on desktop using Chrome. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Whereby reviews
We've summarised 1139 Whereby reviews (Whereby TrustPilot reviews and Whereby G2 reviews) and summarised the main points below.
- Easy to use, no downloads required
- Stable video and audio quality
- Customizable meeting rooms with personal links
- Simple interface, easy setup
- Screen sharing works seamlessly
- Occasional connectivity issues
- Limited advanced features
- Mobile app experience could be improved
- Pricing can be expensive for premium features
- Some design elements could be more intuitive
Whereby pricing
The commentary is based on 83 reviews from Whereby G2 reviews and Whereby TrustPilot reviews.
Whereby's pricing is generally considered affordable, especially for its ease of use. The free version is popular, but limitations on participants and features push some users towards paid plans. Some consider the premium features expensive, particularly the recording add-on. Others find the paid plans a good value.
Users sentiment
See the Whereby pricing page.
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Whereby has a free plan.
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Whereby has a free trial.
Free
Our Free plan: 1 room URL 100 attendees per meeting Unlimited one-on-one meetings Group meetings for up to 45 minutes
Pro
Everything in Free, plus: 3 room URLs No time limit on group meetings Unlimited recording Custom branding
Business
Everything in Pro, plus: Unlimited room URLs 200 attendees per meeting Shared and Flex rooms Custom subdomain
Whereby alternatives
JitsiFree and open-source, a better option for smaller businesses seeking basic video conferencing. A Whereby competitor with stronger momentum.Read more
Zoom RoomsBetter for hybrid work models. More established, with a larger user base and faster employee growth. Higher ratings and praised for ease of use and seamless integration. However, some users dislike the administrative complexity and limited customization.Read more
TwilioBetter for adding phone calls, video calls, and text messages to apps and websites. Has broader industry applicability and is growing faster. More complex onboarding process for WhatsApp integration. Higher pricing for phone numbers in some regions. A Whereby competitor and alternative.Read more
Webex MeetingsBetter ratings and reviews. More established, suitable for enterprise businesses. Integrates with popular productivity apps. Offers real-time translation and noise removal.Read more
TelebuJoinBetter for small to medium businesses. Lower ratings. Fewer features. Has less momentum. A Whereby competitor and alternative.Read more
Zoom WorkplaceBetter for larger companies and integrates AI-powered features like meeting summaries. Offers a more comprehensive suite of tools including email, calendar, and task management. Whereby alternative for enterprise collaboration.Read more
Whereby FAQ
What is Whereby and what does Whereby do?
Whereby is a browser-based video conferencing platform simplifying online meetings. It offers screen sharing, recording, breakout rooms, and custom branding. Whereby is user-friendly, secure, and requires no downloads, making it suitable for various uses like telehealth and team communication.
How does Whereby integrate with other tools?
Whereby integrates with other tools primarily through its Embedded product, allowing developers to integrate video calls into their platforms. It also supports integrations with popular workplace tools, though specific integrations are not detailed in the provided data.
What the main competitors of Whereby?
Top Whereby competitors include Zoom, Webex Meetings, and TelebuJoin. These alternatives offer similar video conferencing features like screen sharing and recording. Some users prefer these options due to Whereby's occasional connectivity issues and limited advanced features.
Is Whereby legit?
Yes, Whereby is a legitimate and safe video conferencing platform. It's known for its ease of use, requiring no downloads, and offers stable video and audio quality. However, some users have reported occasional connectivity issues and limited advanced features.
How much does Whereby cost?
Whereby's pricing includes a Free plan, a Pro plan at $8.99 per month, and a Business plan at $11.99 per month. The paid plans offer additional features like unlimited recording and custom branding, making them worthwhile for professional use.
Is Whereby customer service good?
Whereby's customer service receives mixed reviews. While some users praise the quick and helpful support, others have experienced slow response times and unhelpful agents, particularly with complex technical issues. Several users mention excellent support, but others describe it as dreadful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.