Logo of Jitsi

Jitsi

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
8% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
March 2024 - $453M

Ratings

G2
4.3/5
(176)
Capterra
4.1/5
(79)
TrustPilot
3.1/5
(3)
Glassdoor
3.7/5
(926)

Jitsi description

Jitsi is a free and secure video conferencing service. It lets you easily create and join video calls through a web browser or mobile app. Jitsi is open-source, giving you flexibility and control over your data. It's ideal for businesses wanting a reliable and private video conferencing solution without a paid subscription.


Who is Jitsi best for

Jitsi is a free and open-source video conferencing platform perfect for budget-conscious organizations. Users love its ease of use and accessibility through any web browser, eliminating the need for downloads. While some users have reported occasional connectivity issues, many appreciate its secure and private communication features.

  • Ideal for small to medium businesses, educational institutions, and non-profits.

  • Suitable for various industries, including healthcare, finance, e-commerce, education, and more.


Jitsi features

Type in the name of the feature or in your own words tell us what you need
Supported

Jitsi Meet allows joining meetings directly in a web browser.

Supported

Jitsi offers a dedicated iOS app for hosting and joining meetings.

Supported

Jitsi supports screen sharing for presentations, demonstrations, and collaborative work.

Supported

Jitsi supports joining meetings via phone call using dial-in feature.

Supported

Jitsi Meet has a dedicated Android app for hosting and joining meetings.

Supported

Jitsi Meet offers end-to-end encryption, access controls (passwords, lobby, roles), and communication encryption.

Supported

Jitsi is a cloud-based video conferencing solution suitable for various work environments and devices.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Rather negative
-0.5

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Neutral
-0.25

Ease of Implementation

Rather positive
+0.5

Scalability

Rather negative
-0.6

Jitsi reviews

We've summarised 253 Jitsi reviews (Jitsi Software Advice reviews, Jitsi GetApp reviews, Jitsi TrustPilot reviews, Jitsi Capterra reviews and Jitsi G2 reviews) and summarised the main points below.

Pros of Jitsi
  • Free and open-source, no signup required.
  • User-friendly interface and easy setup.
  • High-quality audio and video.
  • No installation needed, accessible via web browser.
  • Versatile, adaptable to various communication needs.
Cons of Jitsi
  • Occasional connectivity and stability issues.
  • Mobile app experience is suboptimal, lacking some desktop features.
  • Limited features, unsuitable for large companies.
  • Website performance degrades under heavy traffic.
  • Limited customization options.

Jitsi pricing

The commentary is based on 25 reviews from Jitsi Capterra reviews and Jitsi G2 reviews.

Jitsi is praised for being a free and open-source video conferencing solution. Users highlight its cost-effectiveness, making it a popular choice for budget-conscious individuals and organizations seeking a free alternative to paid video conferencing platforms.

Users sentiment

Strongly positive
+1

Jitsi alternatives

  • Logo of Zoom Workplace
    Zoom Workplace
    Better for larger organizations and hybrid work environments. Offers more comprehensive features, including AI-powered tools, but has a negative pricing sentiment. More suitable for established businesses needing advanced collaboration and communication features.
    Read more
  • Logo of Bizbize
    Bizbize
    Better for recording meetings. Less suitable for enterprise companies. Jitsi alternative with on-premise data storage option. Fewer features and slower growth than Jitsi.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for larger businesses needing an integrated suite of applications. Offers broader functionality beyond video conferencing, including email, file storage, and productivity tools. More user-friendly and reliable. A more established Jitsi competitor and alternative.
    Read more
  • Logo of Webex Meetings
    Webex Meetings
    Better for enterprise companies. More reliable and scalable. Paid plans required, less transparent pricing. More polished user experience, though some find the mobile app slow. Stronger integrations with other productivity apps. A Jitsi alternative/competitor.
    Read more
  • Logo of Sylaps
    Sylaps
    Better for small businesses. Easier implementation. Simpler to use, but lacks advanced features like screen sharing and mobile apps. Less versatile for different industries. Not growing as quickly.
    Read more
  • Logo of Microsoft Teams
    Microsoft Teams
    Better for enterprise companies. Has stronger momentum. Deeper Microsoft integrations. More established and feature-rich Jitsi competitor.
    Read more

Jitsi FAQ

  • What is Jitsi and what does Jitsi do?

    Jitsi is a free, open-source video conferencing platform offering secure and easy-to-use communication through a web browser or mobile app. It provides features like screen sharing, chat, and end-to-end encryption, making it a reliable choice for businesses and individuals seeking a versatile conferencing solution without subscription fees.

  • How does Jitsi integrate with other tools?

    Jitsi integrates with other tools through its API and embed functionality. It can be embedded into websites and applications. Jitsi also supports integrations with popular calendar applications and other platforms.

  • What the main competitors of Jitsi?

    Top Jitsi competitors include Zoom, Google Meet, Microsoft Teams, and Webex. These alternatives offer similar video conferencing features, but may include additional functionalities, integrations, and potentially more robust performance for larger organizations.

  • Is Jitsi legit?

    Yes, Jitsi is a legitimate and safe open-source video conferencing platform. It's free to use, requires no signup, and offers end-to-end encryption for secure communication. While some users report occasional connectivity issues, many praise its ease of use and high-quality audio and video.

  • How much does Jitsi cost?

    Jitsi is open-source and free to use. You can download and host it yourself at no cost. There are also paid hosting options available from third-party providers.

  • Is Jitsi customer service good?

    Customer reviews indicate mixed experiences with Jitsi customer service. Some users report slow response times and difficulty contacting support, while others mention helpful online community support. There is no dedicated support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.