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WellnessLiving description
WellnessLiving provides business management software designed specifically for the fitness and wellness industry. The platform offers tools for scheduling, payments, marketing, customer management, and more. WellnessLiving aims to be an all-in-one solution for businesses of all sizes looking to streamline operations, improve customer engagement, and grow their clientele. It is used by thousands of businesses globally, from small studios to larger gyms.
Who is WellnessLiving best for
WellnessLiving is an all-in-one business management software ideal for fitness and wellness businesses of all sizes. Users love its customizable platform, user-friendly interface, and robust features. However, some users have noted issues with glitches, customer support response times, and data migration. If you're looking for software to manage scheduling, payments, marketing, and customer relationships, WellnessLiving could be a good fit, but consider exploring alternatives if cost is a major concern.
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Best for small businesses, suitable for medium and enterprise companies.
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Specifically designed for businesses in the fitness and wellness industry.
WellnessLiving features
| Supported WellnessLiving tracks client membership status and history. |
| Supported WellnessLiving stores and manages client data, including contact details. |
| Supported WellnessLiving allows customers to book appointments based on staff availability. |
| Supported WellnessLiving allows scheduling and managing classes, including attendance and payments. |
| Supported WellnessLiving integrates with various payment processors and accepts multiple payment methods. |
| Supported WellnessLiving offers automated email campaigns, promotions, and customer communication to boost engagement. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
WellnessLiving reviews
We've summarised 131 WellnessLiving reviews (WellnessLiving G2 reviews) and summarised the main points below.
- Highly customizable platform that caters to a variety of fitness and wellness businesses.
- User-friendly interface that is generally easy to navigate and understand.
- Robust feature set including scheduling, payments, marketing, and reporting all in one place.
- Strong customer support with a reputation for being helpful and responsive.
- Offers a branded mobile app, providing a valuable tool for client engagement.
- High cost for the value, especially compared to competitors.
- The software can be glitchy and buggy at times, impacting bookings and payments.
- Customer support, while generally positive, can be slow to respond, with delays in resolving issues.
- Data migration from other platforms can be problematic, leading to lost data and inaccuracies.
- Mobile apps for both clients and staff have limitations and functionality issues.
WellnessLiving pricing
The commentary is based on 15 reviews from WellnessLiving G2 reviews.
WellnessLiving's pricing is a mixed bag according to users. While some appreciate its affordability and robust features for the price, others have experienced unexpected price increases and frustrating add-on costs for basic functionalities. Some users also mention issues with billing accuracy.
Users sentiment
See the WellnessLiving pricing page.
Starter
Includes Explorer™ Business Listing, POS & Credit Card Processing, Email Notifications, Client Database (Unlimited), Staff Management (2), Schedule Classes, Events & Appointments, Mobile-Friendly Website Widgets, Extensive Business Reports, Introductory Offers, Gift Cards, Client Reviews, Rewards & Loyalty Program, Mobile-Friendly Client Booking, Automated Email & Text Reminders, Configurable Wait Lists, Easy Family Booking, Unlimited Clients, Automated Client Groups, Digital Waivers & Contracts, 75 Reports.
Business
Includes all Starter features plus SMS Notifications (500 Included), Unlimited Staff Management, Dedicated Account Manager, Community, Live Chat, Email + Phone support.
BusinessPro
Includes all Business features.
WellnessLiving alternatives
MindbodyBetter suited for businesses across various sectors, not just fitness and wellness. Has significantly more momentum in terms of employee growth. Users mention frequent app crashes are a major drawback.Read more
CalendlyBetter for individual appointment scheduling and preferred by users. Not industry-specific. Has free plan but per-user pricing can be expensive.Read more
TeamUpBetter for larger organizations and has more momentum. A good WellnessLiving alternative for those who need staff scheduling and Zoom integration.Read more
VagaroBetter suited for beauty and wellness businesses. Has broader industry applicability including retail, manufacturing, and education. Growing faster than WellnessLiving. Free trial available. Users highlight online booking convenience and comprehensive features but dislike the high overall price due to add-on costs.Read more
PunchpassBetter for smaller fitness businesses seeking simplicity and affordability. Easier to use. Higher rated by users.Read more
WellnessLiving FAQ
What is WellnessLiving and what does WellnessLiving do?
WellnessLiving is business management software for fitness and wellness businesses. It offers tools for scheduling, payments, marketing, and customer management, aiming to be an all-in-one solution. WellnessLiving helps streamline operations, boost client engagement, and support business growth.
How does WellnessLiving integrate with other tools?
WellnessLiving integrates with various payment processors, offers a branded mobile app, and facilitates email marketing campaigns. It also supports staff and client scheduling functionalities. However, users report data migration issues.
What the main competitors of WellnessLiving?
Top alternatives to WellnessLiving include Mindbody, Vagaro, and TeamUp. These competitors offer similar features like online booking, membership management, and payment processing, catering to fitness and wellness businesses. Other options like PT Distinction focus on personal trainers.
Is WellnessLiving legit?
WellnessLiving is a legitimate business management software specializing in the fitness and wellness industry. User reviews praise its comprehensive features and user-friendly interface. However, some users mention glitches and higher costs compared to competitors. Consider these factors when assessing if WellnessLiving is safe and right for your needs.
How much does WellnessLiving cost?
WellnessLiving's Starter plan is $99/month. The Business plan is $39/month and the BusinessPro plan is $69/month. Contact WellnessLiving for Enterprise pricing. They also offer various add-ons like FitLIVE and FitVID on Demand to enhance your business. There's no free trial or free plan.
Is WellnessLiving customer service good?
WellnessLiving's customer service receives positive feedback overall. Users mention helpful and responsive support staff, often highlighting their kindness and problem-solving abilities. However, some experienced difficulties reaching support or slower response times, especially after the initial onboarding phase.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.