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Ratings
Punchpass description
Punchpass is management software designed for fitness businesses like gyms, yoga, and dance studios. It helps manage class schedules, track attendance, and process payments for classes and memberships. Punchpass is known for being user-friendly and easy to set up, making it a good choice for businesses wanting a simple yet effective solution.
Who is Punchpass best for
Punchpass is user-friendly software for fitness businesses like yoga and dance studios. Clients love the intuitive interface and responsive customer support. Some users mention limited reporting features. Perfect for small studios seeking a simple, affordable solution.
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Best fit for small fitness businesses.
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Ideal for studios in the health, wellness, and fitness industries.
Punchpass features
| Supported Punchpass supports membership management, including tracking member status and history. |
| Supported Punchpass allows scheduling and managing classes, including recurring classes and series. |
| Supported Waitlist management is supported and can be configured per class. |
| Supported Punchpass allows staff to input class attendance data easily. |
| Supported Punchpass stores and manages customer data, including contact details, for communication and reporting. |
| Supported Punchpass integrates with Stripe and Square for online payments and also supports manual entry. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Punchpass reviews
We've summarised 43 Punchpass reviews (Punchpass GetApp reviews and Punchpass Capterra reviews) and summarised the main points below.
- User-friendly and intuitive interface for both clients and administrators.
- Excellent and responsive customer support, praised for helpfulness and speed.
- Affordable pricing compared to competitors like MindBody.
- Easy setup and implementation process with helpful resources and tutorials.
- Regular updates and improvements based on user feedback.
- Limited reporting features, especially for in-depth analysis and custom reports.
- Lack of a mobile app or limited mobile app functionality for both clients and administrators.
- Limited payment gateway integrations, particularly for businesses outside of North America.
- Email marketing integration is basic and requires manual import of customer lists.
- Some inconsistencies and differences in display between desktop and mobile versions.
Punchpass pricing
The commentary is based on 6 reviews from Punchpass Capterra reviews.
Punchpass is praised for its affordability, especially for small businesses or startups. Users find its pricing fair and competitive compared to alternatives like Mindbody. While some desire tighter integration with payment systems, the overall cost-effectiveness is a highlight.
Users sentiment
See the Punchpass pricing page.
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Punchpass has a free trial.
Willow
A simple budget friendly solution with robust reporting for studios on a budget. It includes features like unlimited classes, passes & instructors, online pass sales, live online class support, private sessions, online registrations, recurring class registration, customizable emails, receipts & reminders, website integration, personalized instructor profiles, free data migration support and automations (max 3).
Banyan
This plan includes all features from the Willow plan, along with additional features for enhanced offerings. It includes recurring memberships, online waivers, video content library, multi-day class series configuration, waitlists for full classes, discount codes, gift passes, donation-based passes, a second customizable schedule for appointments, family accounts, and automations (max 10).
Redwood
This plan includes all the features from Willow and Banyan plans and adds features for enhanced customer experience. It includes custom intake forms, enhanced customization for customer-facing pages, customer tagging, tailored data collection, client tracking and unlimited automations.
Punchpass alternatives
ClubworxBetter for larger fitness businesses and those focused on retail. A broader industry fit. Offers website integration.Read more
Xplor TriibMore suitable for larger fitness businesses. Less user-friendly with a more difficult interface and frequent bugs reported. Users mention poor customer support experiences. Negative pricing sentiment.Read more
Exercise.comBetter for larger businesses. Offers custom-branded websites and apps. Workout tracking and online training features are available. Note, some users dislike the client-side app experience and calendar homepage.Read more
TeamUpBetter for larger fitness businesses and enterprises. Wider industry applicability including retail, education, and professional services. Offers staff scheduling and marketing automation. Growing faster than Punchpass. More expensive for smaller businesses with under 100 customers. Users dislike excessive branding and lack of business owner app.Read more
Activity MessengerBetter for schools, camps, and academies. Integrates with Zoom and supports Chromebooks.Read more
UdioBetter for education, hospitality, and media businesses. Offers a customer portal and stronger reporting features. Slightly higher rated Punchpass alternative.Read more
Punchpass FAQ
What is Punchpass and what does Punchpass do?
Punchpass is intuitive software designed for fitness businesses such as yoga studios, gyms, and dance studios. It simplifies class scheduling, attendance tracking, membership management, and payment processing. Known for its user-friendly interface and affordable pricing, Punchpass offers a streamlined solution for managing fitness businesses.
How does Punchpass integrate with other tools?
Punchpass integrates with Stripe and Square for payment processing. It also connects with Zoom for online classes and offers various other third-party integrations to enhance its functionality. However, users have noted limited payment gateway options, especially outside North America.
What the main competitors of Punchpass?
Top alternatives to Punchpass include Clubworx, Triib, TeamUp, Mindbody, bsport, and Gymcatch. These competitors offer similar features such as class scheduling, membership management, and payment processing, catering to fitness businesses of varying sizes.
Is Punchpass legit?
Punchpass is a legitimate and safe software option for fitness businesses. User reviews praise its user-friendly interface and excellent customer support. It offers a 14-day free trial, allowing businesses to test its features before committing to a paid plan.
How much does Punchpass cost?
Punchpass pricing includes the Willow plan at $49/month, Banyan plan at $99/month, and Redwood plan at $149/month. A 14-day free trial is available. Each plan offers increasing features for fitness studios, from basic online registration to advanced customer relationship management.
Is Punchpass customer service good?
Punchpass's customer service is consistently praised in reviews. Users highlight the quick, thorough responses from helpful and friendly support staff. Many reviewers describe the support as outstanding, noting direct interaction with the founder and prompt attention to their needs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.