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Udio description
Udio is a management software designed for businesses that offer classes, such as swim schools. It helps automate tasks like enrollment, scheduling, and payments, all within a central system. Udio provides reports on key business metrics, allowing managers to track revenue, attendance, and other factors. Customers can use Udio's portal to manage bookings, payments, and track progress, which reduces administrative workload.
Who is Udio best for
Udio is a class management software ideal for swim schools, yoga studios, and gyms. It automates tasks like enrollment, scheduling, payments, and reporting. Users praise its user-friendly interface and comprehensive customer portal but note the lack of SMS notifications and a mobile app.
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Best for small to medium-sized businesses offering classes (1-1000 employees).
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Excellent fit for education, healthcare, wellness, media, and entertainment businesses.
Udio features
| Supported Udio supports class scheduling and management. |
| Supported Udio allows processing and managing payments directly within the platform. |
| Supported Udio allows staff to track and input class attendance. |
| Supported Udio supports staff scheduling, especially for instructors and classes. |
| Supported Udio offers a customer portal for self-service, progress tracking, and communication. |
Udio reviews
We've summarised 42 Udio reviews (Udio Capterra reviews) and summarised the main points below.
- Excellent and responsive customer support, especially highlighted by users.
- User-friendly interface, easy to learn and navigate for both staff and customers.
- Comprehensive customer portal allows parents to manage bookings, payments, and track progress.
- Robust reporting features provide valuable insights into business metrics.
- Streamlined check-in process simplifies attendance tracking.
- Difficult to edit waitlist entries; deleting and re-adding puts them at the bottom of the list.
- No SMS capability for quick text notifications to customers.
- Limited report customization options; some desired reports are not available.
- Class renaming requires creating a new class and moving students, which is cumbersome.
- No mobile app available for customer use.
Udio pricing
The commentary is based on 2 reviews from Udio Capterra reviews.
Udio's pricing is not directly discussed in the reviews. However, users highlight its time-saving automation and streamlined communication features, suggesting a valuable return on investment for businesses seeking efficient class management and parent interaction. Further pricing investigation is recommended.
See the Udio pricing page.
Udio alternatives
TeamUpBetter for fitness businesses needing marketing automation. Broader industry applicability. Growing faster than Udio. More difficult appointment changes and lacks drag-and-drop. Pricier for solo users.Read more
Pike13Better for appointment-based businesses. Offers staff and client mobile apps. Broader industry applicability but less focused on education. Pike13 has more momentum.Read more
PunchpassBetter for smaller fitness businesses seeking simplicity. A Udio alternative focused on ease of use.Read more
reteachBetter for employee onboarding and training. More integrations with HRIS systems. Good for Healthcare, Finance, Retail, Consumer Goods, Manufacturing, Real Estate, Hospitality, Transportation, Media, IT, Government, Energy, Marketing, Professional Services, and Automotive industries. Positive pricing sentiment.Read more
Activity MessengerBetter for automating communications and registration workflows. Easier to use. Integrates with Zoom.Read more
Udio FAQ
What is Udio and what does Udio do?
Udio is management software designed for class-based businesses, such as swim schools. It automates enrollment, scheduling, payments, and reporting, providing key business insights. A customer portal simplifies bookings and progress tracking, reducing administrative work.
How does Udio integrate with other tools?
Udio integrates with various payment processors, streamlining transactions. While it lacks direct SMS integration, it connects with customer portals for communication and progress tracking. Further integration details are limited.
What the main competitors of Udio?
Top alternatives to Udio include TeamUp, Pike13, and Punchpass. These competitors offer similar features like class scheduling, payment processing, and customer portals, catering to businesses that offer classes and appointments. While Udio excels in customer support and reporting, exploring these alternatives can provide a broader view of available options.
Is Udio legit?
Yes, Udio is a legitimate business management software. User reviews praise its user-friendly interface, comprehensive customer portal, and robust reporting features. Udio is safe and suitable for businesses offering classes, especially swim schools, seeking to automate tasks and improve customer experience.
How much does Udio cost?
I couldn't find pricing details for Udio. For the most current pricing information, it's best to check their website directly. This will give you accurate product pricing and help you decide if Udio is worth the investment.
Is Udio customer service good?
Udio's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful and responsive support team, highlighting their availability and willingness to go the extra mile. Personalized video responses and quick turnaround times are frequently mentioned as positive aspects of their experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.