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TeamUp description
TeamUp is a management software designed for fitness businesses of all sizes, from individual studios to large franchises. It offers a comprehensive suite of tools, including online booking, membership management, payment processing, and marketing automation. TeamUp aims to simplify business operations, improve customer experience, and provide data-driven insights to help fitness businesses grow. It stands out for its focus on customer support and flexible solutions, adapting to various business models within the fitness industry.
Who is TeamUp best for
TeamUp is the perfect management software for fitness businesses seeking streamlined operations and enhanced customer experiences. Users rave about its intuitive interface and exceptional customer support. However, some have noted the high price for solo users and excessive branding. Consider TeamUp if you prioritize excellent customer service and robust features, but be mindful of the pricing if you're a small independent operator.
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Best for small to medium-sized businesses, but also suitable for larger franchises.
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Ideal for fitness studios, gyms, and wellness centers of all sizes.
TeamUp features
| Supported TeamUp supports tracking client membership status and history. |
| Supported TeamUp allows clients to book classes, appointments, and events online. |
| Supported TeamUp allows clients to book appointments online 24/7. |
| Supported TeamUp automates recurring billing for memberships and services. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
TeamUp reviews
We've summarised 340 TeamUp reviews (TeamUp GetApp reviews, TeamUp TrustPilot reviews, TeamUp Capterra reviews and TeamUp G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised.
- Intuitive and user-friendly platform for booking and managing classes.
- Offers robust features including membership management, payment processing, and marketing automation.
- Flexible solutions adapt to various business models in the fitness industry.
- High price for solo users.
- Excessive TeamUp branding when integrated with a website.
- No business owner/instructor app - only a client app.
- Difficult to change appointment times, lacks drag-and-drop functionality.
TeamUp pricing
The commentary is based on 44 reviews from TeamUp Capterra reviews, TeamUp G2 reviews and TeamUp TrustPilot reviews.
TeamUp's pricing structure, based on active users, is generally considered fair and worthwhile given its features, though some smaller businesses find it expensive, particularly for individual users or those with fewer than 50 clients. The tiered pricing, however, is appreciated by those who started with smaller client bases.
Users sentiment
See the TeamUp pricing page.
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TeamUp has a free trial.
0-100 Active customers
This plan is suitable for businesses with up to 100 active customers per month.
TeamUp alternatives
teamup vs ClubworxBetter fit for martial arts studios. Has more affordable pricing plans. Growing slower than TeamUp.Read more
teamup vs ABC GlofoxBetter for studios and gyms. Has a branded mobile app and growing faster. However, users report difficulty with refunds and limited mobile app functionality. Pricing transparency is an issue. Less suitable for Education, Real Estate, Hospitality, and other industries.Read more
DaySmart SalonBetter for salons and spas. Ease of use is a plus, but reliability and performance is a concern. Customer service has mixed reviews.Read more
GymcatchBetter for Education, Professional Services, Retail. Gymcatch has more website traffic momentum. Not suitable for Hospitality & Tourism, Media & Entertainment.Read more
PunchpassBetter for smaller fitness businesses. Easier setup and more affordable pricing. Users love the intuitive interface and helpful customer support. Limited reporting and payment integrations are downsides. A strong Punchpass alternative for those prioritizing simplicity and affordability.Read more
Exercise.comBetter for managing all aspects of a fitness business, including online training and custom-branded apps and websites. Caters to a wider range of business sizes. Offers accounting integration and Zoom integration. More positive user reviews, especially regarding customer support.Read more
TeamUp FAQ
What is TeamUp and what does TeamUp do?
TeamUp is management software for fitness businesses of all sizes. It offers online booking, memberships, payments, and marketing automation. TeamUp simplifies operations, improves customer experience, and provides data-driven insights for growth. It's known for great customer support and flexible solutions.
How does TeamUp integrate with other tools?
TeamUp integrates with various tools through its API and Zapier, enabling connections with payment gateways, marketing platforms, and business applications. This enhances its core features, automating tasks and improving data flow between systems. However, users have noted limitations with website integration, specifically excessive TeamUp branding.
What the main competitors of TeamUp?
Top alternatives to TeamUp include Mindbody, WellnessLiving, Clubworx, and Gymcatch. These competitors offer similar features such as online booking, membership management, and payment processing for fitness businesses of all sizes.
Is TeamUp legit?
TeamUp is a legitimate software solution. User reviews praise its excellent customer support and user-friendly interface for booking and managing classes. However, some users find the pricing high and dislike the prominent branding.
How much does TeamUp cost?
TeamUp's pricing starts at $150 per month for up to 100 active customers. They offer a free trial, and their pricing scales based on usage. There are no contracts, making it a flexible option for businesses looking for team management software.
Is TeamUp customer service good?
TeamUp's customer service is consistently praised in reviews. Users highlight the helpful and quick responses from the support team, describing them as "amazing," "brilliant," and "attentive." This positive feedback suggests TeamUp prioritizes customer satisfaction and provides readily available assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.