Logo of DaySmart Salon

DaySmart Salon

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Last updated on

Ratings

G2
4.6/5
(28)
Capterra
4.4/5
(354)

DaySmart Salon description

DaySmart Salon is business management software designed for salons and independent stylists. It offers online appointment scheduling, marketing tools, payment processing, and business reporting features. The software aims to help users manage their business efficiently, streamline operations, and improve customer engagement. DaySmart Salon is used by thousands of salons internationally.


Who is DaySmart Salon best for

DaySmart Salon helps manage appointments, payments, and marketing. Users love the easy-to-use interface and automated reminders but dislike occasional glitches and extra fees for some features. Perfect for small to medium salons seeking streamlined operations and improved customer engagement.

  • Best fit for small to medium-sized salons.

  • Ideal for salons, spas, and wellness businesses.


DaySmart Salon features

Type in the name of the feature or in your own words tell us what you need
Supported

Clients can book appointments online via a custom website or social media.

Supported

DaySmart Salon supports financial reporting, including income and expenses.

Supported

DaySmart Salon allows users to view client's visit summary, upcoming appointments, previous services, purchased products, and cancelled appointments.

Supported

DaySmart Salon allows accepting payments online, including contactless and digital wallets.

Supported

DaySmart Salon allows creating and sending email marketing campaigns.

Supported

DaySmart Salon offers automated appointment reminders via email and text message.

Supported

DaySmart Salon stores client contact details within its client profiles.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather negative
-0.33

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Rather negative
-0.5

Ease of Implementation

Rather positive
+0.33

DaySmart Salon reviews

We've summarised 382 DaySmart Salon reviews (DaySmart Salon GetApp reviews, DaySmart Salon Software Advice reviews, DaySmart Salon Capterra reviews and DaySmart Salon G2 reviews) and summarised the main points below.

Pros of DaySmart Salon
  • Easy to use, customizable, and has a user-friendly interface
  • Scheduling and text reminders are the most used and liked features.
  • Offers remote access to schedule and manage appointments from anywhere.
  • Customer support is generally helpful and responsive.
  • Comprehensive reporting features, payroll and the ability to track important business data.
Cons of DaySmart Salon
  • Online booking system has issues with clients not being able to pay online or request appointments, and DaySmart is not fixing the issue.
  • Credit card processing through Cardpointe is unreliable with connectivity and hidden fees.
  • Customer service falls short, with long wait times and unresolved issues.
  • The software can be glitchy, especially during checkout.
  • Many features require extra fees, increasing the overall cost.

DaySmart Salon pricing

The commentary is based on 31 reviews from DaySmart Salon Capterra reviews, DaySmart Salon G2 reviews and DaySmart Salon Software Advice reviews.

Users generally find DaySmart Salon's pricing acceptable for its core features. However, many express frustration with the added costs for essential functionalities like online booking modifications, comprehensive reporting, and certain integrations. Some users feel nickel-and-dimed by the numerous upcharges and the fluctuating USD price for Canadian users.

Users sentiment

Neutral
+0

See the DaySmart Salon pricing page.

  • DaySmart Salon has a free trial.

Basic

29 USD

Includes 1 user, email and chat support, unlimited training, scheduling, online booking, appointment scheduling, appointment reminders, Instagram and Facebook booking, Kiosk Walk-In Manager, resource management, integrated payment processing, mobile app, reports, online deposits, gift cards, multi-ticket checkout, client loyalty system, QuickBooks, expense tracking, basic payroll, sliding scale commission, 500 text messages/month, 1,000 emails/month, employee reminders, and email marketing.

Deluxe

69 USD

Includes 3 users ($9 each additional user), email and chat support, unlimited training, scheduling, online booking, appointment scheduling, appointment reminders, Instagram and Facebook booking, Kiosk Walk-In Manager, resource management, integrated payment processing, mobile app, reports, online deposits, gift cards, productivity dashboard, digital forms, multi-ticket checkout, client loyalty system, QuickBooks available as an add-on, expense tracking, basic payroll, sliding scale commission, 1,000 text messages/month, 5,000 emails/month, employee reminders, and email marketing.

Deluxe Growth

149 USD

Includes 3 users ($9 each additional user), email and chat support, unlimited training, scheduling, online booking, appointment scheduling, appointment reminders, Instagram and Facebook booking, Kiosk Walk-In Manager, resource management, integrated payment processing, mobile app, reports, online deposits, gift cards, productivity dashboard, digital forms, multi-ticket checkout, client loyalty system, QuickBooks available as an add-on, expense tracking, basic payroll, sliding scale commission, commission exceptions, overtime rules, 1,000 text messages/month, 10,000 emails/month, employee reminders, email marketing, text marketing, and two-way texting.

Premium

199 USD

Includes 6 users ($9 each additional user), email and chat support, unlimited training, scheduling, online booking, appointment scheduling, appointment reminders, Instagram and Facebook booking, Kiosk Walk-In Manager, resource management, integrated payment processing, mobile app, reports, online deposits, gift cards, productivity dashboard, digital forms, multi-ticket checkout, client loyalty system, QuickBooks Connect, expense tracking, basic payroll, sliding scale commission, commission exceptions, overtime rules, 2,500 text messages/month, 10,000 emails/month, employee reminders, email marketing, text marketing, and two-way texting.


DaySmart Salon alternatives

  • Logo of Vagaro
    Vagaro
    Better suited for medium and enterprise businesses. Caters to a wider range of industries, including wellness, education, and manufacturing. Has a growing online presence and employee base. Users highlight comprehensive features and convenient online booking, but note potential issues with extra costs and limited customization.
    Read more
  • Logo of Zenoti
    Zenoti
    Better for enterprise businesses. More suitable for the healthcare industry. Zenoti is growing faster than DaySmart Salon. Zenoti has AI-powered analytics and marketing. Customer service is a strong point. However, pricing transparency is an issue.
    Read more
  • Logo of Meevo
    Meevo
    Better for larger businesses. Has grown faster. More focused on real-time access and client preferences. Lower ratings on G2 and Trustpilot. Users report software crashes and difficulty with initial setup.
    Read more
  • Logo of DINGG
    DINGG
    Has more momentum. A better DaySmart Salon alternative for smaller businesses. Offers mobile app access.
    Read more
  • Logo of Practice
    Practice
    Better for coaching businesses and client management. Higher rated by users. More suitable for enterprise companies. Has growing website traffic and employee base.
    Read more
  • Logo of Goldie
    Goldie
    Better fit for solopreneurs and small businesses. More affordable, with a free plan available. Offers comparable scheduling, reminders, and client management.
    Read more

DaySmart Salon FAQ

  • What is DaySmart Salon and what does DaySmart Salon do?

    DaySmart Salon is cloud-based business management software for salons and stylists. It offers online appointment scheduling, marketing tools, payment processing, and reporting features. DaySmart Salon helps manage client information, streamline operations, and improve customer engagement.

  • How does DaySmart Salon integrate with other tools?

    DaySmart Salon integrates with various tools to enhance its functionality. It supports online payment processing and email marketing integrations. Additionally, it offers online booking integrations through social media and custom websites, streamlining appointment scheduling for clients.

  • What the main competitors of DaySmart Salon?

    Top alternatives to DaySmart Salon include Vagaro, Zenoti, Meevo, and DINGG. These competitors offer similar features such as online booking, payment processing, and business management tools, catering to salons and spas.

  • Is DaySmart Salon legit?

    Yes, DaySmart Salon is a legitimate business management software used by many salons internationally. However, some users report issues with online payments and customer service. Consider exploring alternatives like Vagaro or Zenoti if these are critical features for your business.

  • How much does DaySmart Salon cost?

    DaySmart Salon pricing starts at $29/month for the Basic plan. The Deluxe plan is $69/month, Deluxe Growth is $149/month, and the Premium plan is $199/month. A free trial is available. Is DaySmart Salon worth it? It depends on the features and user count you need for your business.

  • Is DaySmart Salon customer service good?

    Customer reviews on DaySmart Salon's customer service are mixed. While some praise the helpful and responsive support team, others express frustration with long wait times, unresolved issues, and difficulty reaching the billing department. Several users mention inconsistent experiences, ranging from quick resolutions to problems lasting months.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.