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Vagaro description
Vagaro is an all-in-one business management software designed specifically for the beauty, wellness, and fitness industries. It offers tools for online appointment scheduling, payment processing, customer tracking, marketing, inventory management, and more. Vagaro helps businesses attract new customers, manage appointments, reduce no-shows, and streamline operations. It's accessible on any device and offers a free trial period.
Who is Vagaro best for
Vagaro is an excellent option for businesses in the beauty, wellness, and fitness industries looking for a user-friendly, all-in-one solution to manage their operations. Users rave about its intuitive interface and comprehensive features, particularly the automated appointment reminders and online booking capabilities. However, potential customers should be aware of the negative sentiment surrounding its pricing structure, with many features requiring additional costs.
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Vagaro is a good fit for small to medium-sized businesses seeking an all-in-one solution.
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It caters specifically to beauty, wellness, and fitness industries, with tailored features for these sectors.
Vagaro features
| Supported Vagaro enables clients to schedule appointments online via a booking widget, their online booking page, and various integrations like Facebook, Yelp, and Google. |
| Supported Vagaro enables sending marketing emails to customers. |
| Supported Vagaro can send automated email, text and push notifications for appointments. |
| Supported Vagaro allows tracking of customer booking history. |
| Supported Vagaro supports inventory tracking and low stock alerts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Vagaro reviews
We've summarised 262 Vagaro reviews (Vagaro TrustPilot reviews and Vagaro G2 reviews) and summarised the main points below.
- Vagaro is praised for its user-friendly interface and ease of use.
- Excellent customer support is a recurring highlight in positive reviews.
- The automated appointment reminders and confirmations are highly appreciated by users.
- The platform is lauded for its comprehensive features, acting as a one-stop shop for managing a business.
- Many users appreciate the convenience of online booking for both themselves and their clients.
- Many features require extra costs, leading to a high overall price.
- Clients having trouble booking multiple services.
- Some users report frequent system outages and slow loading times.
- The inability to customize appointment reminders beyond standard settings is a common complaint.
- Limited customization options for editing client information.
Vagaro pricing
The commentary is based on 44 reviews from Vagaro G2 reviews.
Vagaro offers competitive pricing for its features, but many users mention that essential add-ons like forms and marketing tools come at an extra cost, which can be prohibitive for some small businesses.
Users sentiment
See the Vagaro pricing page.
Vagaro alternatives
Booksy
Booksy has a wider industry application but doesn't have inventory tracking. It is growing slower and users report issues with customer service and fake accounts.
CampDoc
Better for managing camps and youth programs, especially those with medical needs. It is more focused on safety and efficiency for camps.
GlossGenius
Better suited for solopreneurs and smaller businesses. It has a stronger focus on user-friendly design and branding features. GlossGenius is growing faster and is considered more expensive.
Pabau
Better suited for healthcare businesses, particularly medical spas and clinics. It's growing faster and is considered more difficult to implement.
Mindbody
Better suited for larger businesses. Has a wider range of industry applications. More established, but growing slower.
Zenoti
Better suited for larger businesses and has more momentum. Offers a mobile app for staff and AI-powered analytics. However, it receives more negative feedback on pricing and implementation.
Vagaro FAQ
What is Vagaro and what does Vagaro do?
Vagaro is a cloud-based business management software for the beauty, wellness, and fitness industries. It provides online appointment scheduling, payment processing, email marketing, customer tracking, and inventory management. Vagaro helps streamline operations, attract customers, and simplify business tasks.
How does Vagaro integrate with other tools?
Vagaro offers various integrations, including social media platforms like Facebook and Yelp, as well as booking platforms like Google. This connectivity aims to streamline booking processes and enhance online visibility.
What the main competitors of Vagaro?
Vagaro's main competitors include other salon and spa software solutions like GlossGenius, Booksy, Mindbody, and Zenoti. These alternatives offer similar features such as appointment scheduling, payment processing, and customer management, catering to businesses in the beauty and wellness industries.
Is Vagaro legit?
Vagaro is a legitimate and popular business management software. It is generally considered safe, with many users praising its user-friendly interface and helpful customer support. However, some users have reported concerns about system outages and pricing.
How much does Vagaro cost?
There is no pricing information available for Vagaro.
Is Vagaro customer service good?
Vagaro receives positive feedback regarding its customer service. Users highlight the helpfulness and knowledge of the support team, mentioning their quick response times and proactive follow-up. The availability of 24/7 support is also frequently praised.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.