Logo of GlossGenius

GlossGenius

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
24% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
April 2023 - $71M

Ratings

G2
5.0/5
(4)
Capterra
4.6/5
(56)
Glassdoor
3.6/5
(30)

GlossGenius description

GlossGenius is an all-in-one software designed for individual professionals and businesses in the beauty and wellness industry, such as salons and spas. It helps manage various aspects of the business including online appointment booking, processing payments, marketing, client management, and inventory. The software aims to simplify business operations, reduce administrative tasks, and provide a seamless experience for both the business and their clients. GlossGenius emphasizes its user-friendly interface, attractive design, and features intended to save time and increase revenue.


Who is GlossGenius best for

GlossGenius is a user-friendly, all-in-one software perfect for beauty and wellness businesses. Clients praise its intuitive booking system and attractive design. While some users mention limited website customization and occasional card reader issues, many appreciate its comprehensive features, from appointment management to marketing tools. GlossGenius helps streamline operations and boost revenue.

  • Best for small businesses (solopreneurs to small teams).

  • Ideal for beauty and wellness professionals (salons, spas, barbers).


GlossGenius features

Type in the name of the feature or in your own words tell us what you need
Supported

GlossGenius allows clients to book appointments online in real-time, providing immediate confirmation to both the client and the business.

Supported

GlossGenius allows users to view and manage client appointment history, including past appointments and notes.

Supported

Client contact details are stored automatically during scheduling and checkout.

Supported

GlossGenius supports generating reports on income, expenses, and other financial data.

Supported

GlossGenius offers detailed inventory reports covering levels, usage, and stock management.

Supported

GlossGenius supports online payments via its platform.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

GlossGenius reviews

We've summarised 59 GlossGenius reviews (GlossGenius GetApp reviews, GlossGenius Software Advice reviews, GlossGenius Capterra reviews and GlossGenius G2 reviews) and summarised the main points below.

Pros of GlossGenius
  • User-friendly interface and easy online booking experience praised by both businesses and clients.
  • Attractive and modern design, contributing to a professional brand image.
  • Robust appointment management features, including reminders, online booking, and calendar integration.
  • Built-in marketing features like email blasts and client communication tools.
  • Comprehensive reporting and analytics to track business performance.
Cons of GlossGenius
  • Lacks deposit feature for appointments.
  • Limited customization options for the booking website, such as background color and service descriptions.
  • Some users report issues with the card reader and processing errors.
  • The mobile app is the primary access point, with limited desktop functionality.
  • Customer support response times can be slow, despite the availability of text and email options.

GlossGenius pricing

The commentary is based on 3 reviews from GlossGenius G2 reviews and GlossGenius Software Advice reviews.

GlossGenius is praised for its affordability and low rates, making it attractive to solopreneurs. Users appreciate its reasonable pricing, especially considering the features offered. However, some find the value lacking due to customer support issues.

See the GlossGenius pricing page.


GlossGenius alternatives

  • Logo of Vagaro
    glossgenius vs Vagaro
    Better fit for businesses also in fitness and education. A GlossGenius alternative with a free trial.
    Read more
  • Logo of Booksy
    Booksy
    Better suited for businesses across various industries. Has a larger customer base but slower growth and lower ratings. Users report issues with fake accounts and customer service.
    Read more
  • Logo of Meevo
    Meevo
    Has less momentum. Users report software crashes and glitches. Limited mobile accessibility, especially for Android users. Lacks deposit feature. Desktop functionality is limited.
    Read more
  • Logo of Practice
    Practice
    Better for coaching businesses. Geared towards client management, communication, and workflow automation. Has a client portal accessible on web, iOS, and Android.
    Read more
  • Logo of Mangomint
    Mangomint
    Better suited for larger enterprises and those in the hospitality industry. Has stronger momentum in employee growth. Offers two-way texting and express booking. Lacks inventory reports and financial reporting features.
    Read more
  • Logo of MioSalon
    MioSalon
    Better for manufacturing businesses. Has more affordable pricing but inconsistent customer support. Lacks a mobile app. GlossGenius is growing faster.
    Read more

GlossGenius FAQ

  • What is GlossGenius and what does GlossGenius do?

    GlossGenius is an all-in-one business management software for beauty and wellness professionals. It streamlines appointment scheduling, payments, marketing, and client management, all within a user-friendly interface designed to boost efficiency and revenue.

  • How does GlossGenius integrate with other tools?

    GlossGenius integrates with various tools to enhance its functionality. It supports online payments and offers calendar integrations for efficient appointment management. While it lacks a direct deposit feature, its built-in marketing tools facilitate client communication and business promotion.

  • What the main competitors of GlossGenius?

    Top alternatives to GlossGenius include Vagaro, Booksy, Fresha, and Meevo. These competitors offer similar features such as online booking, payment processing, and client management tools, catering to businesses in the beauty and wellness industry.

  • Is GlossGenius legit?

    GlossGenius is a legitimate software solution. User reviews praise its user-friendly interface, attractive design, and robust appointment management features. However, some users mention limited customization and occasional issues with the card reader.

  • How much does GlossGenius cost?

    GlossGenius pricing is not publicly available. Contact GlossGenius directly to discuss pricing details and determine if the product is worth it for your specific needs.

  • Is GlossGenius customer service good?

    GlossGenius customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and difficulty reaching a live representative. Many users mention the lack of a support phone number and slow text replies, sometimes with no response at all.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.