Vagaro vs GlossGenius

by Gralio Feb 03, 2025

Vagaro and GlossGenius are both designed for the beauty and wellness industry, but cater to different needs. Vagaro offers a wider range of features and integrations, making it suitable for larger businesses or those needing inventory management and multi-location support. GlossGenius prioritizes a user-friendly design and targeted marketing tools, ideal for individual professionals and smaller businesses focused on client engagement and ease of use.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 321 reviews and 57 websites, saving 2 hours, 15 minutes of reading.

Vagaro

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GlossGenius

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About

Vagaro is an all-in-one business management software designed specifically for the beauty, wellness, and fitness industries. It offers tools for online appointment scheduling, payment processing, customer tracking, marketing, inventory management, and more. Vagaro helps businesses attract new customers, manage appointments, reduce no-shows, and streamline operations. It's accessible on any device and offers a free trial period.

GlossGenius is an all-in-one software designed for individual professionals and businesses in the beauty and wellness industry, such as salons and spas. It helps manage various aspects of the business including online appointment booking, processing payments, marketing, client management, and inventory. The software aims to simplify business operations, reduce administrative tasks, and provide a seamless experience for both the business and their clients. GlossGenius emphasizes its user-friendly interface, attractive design, and features intended to save time and increase revenue.

Summary

Main difference

Vagaro offers a broader range of features suitable for various business sizes within the beauty, wellness, and fitness industries, including inventory management and multi-location support. GlossGenius focuses on a sleek, user-friendly design and targeted marketing tools, making it ideal for individual professionals and smaller businesses prioritizing ease of use and client engagement.

Relative strengths of Vagaro (compared to GlossGenius)

Vagaro provides more comprehensive features, including inventory management and multi-location support, catering to a wider range of business needs.
Vagaro offers a free trial, allowing businesses to test the platform before committing to a subscription.
Vagaro has a wider range of integrations, including Facebook, Yelp, and Google, for broader online visibility.

Relative weaknesses of Vagaro (compared to GlossGenius)

GlossGenius boasts a more modern and intuitive user interface, enhancing user experience.
GlossGenius offers more focused marketing tools specifically tailored for the beauty and wellness industry, potentially leading to better client engagement.
GlossGenius has a stronger emphasis on mobile accessibility, aligning with the on-the-go nature of many beauty professionals.

Who should use Vagaro VS. GlossGenius

Vagaro is a user-friendly, all-in-one business management software designed for the beauty, wellness, and fitness industries. It offers online appointment scheduling, payment processing, and marketing tools. Users love the automated reminders and comprehensive features but dislike the extra costs for many features and occasional system outages.

GlossGenius is a user-friendly, all-in-one software for beauty and wellness professionals. Clients praise the intuitive booking experience and attractive design. Businesses appreciate robust features for scheduling, marketing, and client management. However, some users mention limited website customization and occasional issues with the card reader.

Best for small to medium-sized businesses.
Ideal for beauty, wellness, and fitness businesses.

Best for small businesses and individual professionals.
Ideal for beauty and wellness businesses.

Vagaro and GlossGenius features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Direct booking website

Supported

Clients can book directly from a business website using the booking widget.

Not supported

GlossGenius is tailored for salons and spas, not properties.
Messaging integrations

Not supported

Vagaro supports SMS and email messaging but not WhatsApp or Booking.com.

Not supported

GlossGenius supports SMS and email but not WhatsApp or Booking.com.
Payments, POS

Supported

Vagaro offers integrated payment processing and a dual-screen POS system.

Not supported

GlossGenius supports payments but not traditional POS for retail.
Online booking

Supported

Vagaro enables clients to schedule appointments online via a booking widget, their online booking page, and various integrations like Facebook, Yelp, and Google.

Supported

GlossGenius allows clients to book appointments online in real-time, providing immediate confirmation to both the client and the business.
Manage bookings

Supported

Vagaro provides clients with the ability to manage their bookings, including canceling and rescheduling.

Supported

Clients can manage their bookings, including canceling and rescheduling.
Appointment scheduling

Supported

Vagaro offers extensive appointment scheduling and management features, including real-time booking, automated reminders, recurring appointments, multi-location support, and customizable booking options.

Supported

GlossGenius enables appointment scheduling and management, including online booking and calendar syncing.

Qualities

Value and Pricing Transparency

-0.07

Neutral sentiment

No data
Customer Service

+0.9

Strongly positive sentiment

+1

Strongly positive sentiment
Ease of Use

+1

Strongly positive sentiment

+1

Strongly positive sentiment
Reliability and Performance

+0.43

Rather positive sentiment

No data
Ease of Implementation

+0.82

Strongly positive sentiment

No data
Scalability

No data

No data

Vagaro and GlossGenius Pricing

No data

User sentiment

Neutral

-0.07

See full Pricing page

No data

See full Pricing page

Vagaro and GlossGenius review insights

243 reviews analysed from and

Users love

Vagaro is praised for its user-friendly interface and ease of use.
Excellent customer support is a recurring highlight in positive reviews.
The automated appointment reminders and confirmations are highly appreciated by users.
The platform is lauded for its comprehensive features, acting as a one-stop shop for managing a business.
Many users appreciate the convenience of online booking for both themselves and their clients.

User-friendly interface and easy online booking experience praised by both businesses and clients.
Attractive and modern design, contributing to a professional brand image.
Robust appointment management features, including reminders, online booking, and calendar integration.
Built-in marketing features like email blasts and client communication tools.
Comprehensive reporting and analytics to track business performance.

Users dislike

Many features require extra costs, leading to a high overall price.
Clients having trouble booking multiple services.
Some users report frequent system outages and slow loading times.
The inability to customize appointment reminders beyond standard settings is a common complaint.
Limited customization options for editing client information.

Lacks deposit feature for appointments.
Limited customization options for the booking website, such as background color and service descriptions.
Some users report issues with the card reader and processing errors.
The mobile app is the primary access point, with limited desktop functionality.
Customer support response times can be slow, despite the availability of text and email options.

Vagaro and GlossGenius Ratings

G2

4.5/5

(204)
TrustPilot

4.3/5

(78)
Glassdoor

3.5/5

(134)

G2

5.0/5

(4)
Capterra

4.6/5

(56)
Glassdoor

3.6/5

(30)

Company health

Employee growth

19% increase in the last year

24% increase in the last year

Web traffic

5% decrease in the last quarter

2% decrease in the last quarter

Financing

July 2021 - $163M

April 2023 - $71M

How do Vagaro's and GlossGenius's reporting features compare for salons?

Both Vagaro and GlossGenius offer robust reporting features targeted for salons. While specific details aren't provided, user reviews suggest that both platforms provide data on key metrics like sales, appointments, and client retention. GlossGenius is praised for its comprehensive reporting and analytics, implying potentially more in-depth or visually appealing data presentation. Vagaro's reporting capabilities are less explicitly praised, though its comprehensive feature set likely includes standard reporting functionalities expected by salons. Further investigation into the specifics of each platform's reporting features is recommended to determine which best suits a particular salon's needs.

Which product offers better inventory management for retail sales within a salon?

Vagaro is a better choice for retail inventory management within a salon. While both Vagaro and GlossGenius offer inventory features, Vagaro is designed for a broader range of business sizes within the salon and spa industry, suggesting it may have more robust inventory tools to accommodate the demands of businesses with higher retail volume. GlossGenius, while excellent for individual professionals and smaller businesses, may not scale as effectively for retail-heavy operations.

What are the advantages of Vagaro?

Vagaro offers a wider range of features catering specifically to the beauty, wellness, and fitness industries, including inventory management and multi-location support, which GlossGenius lacks. Vagaro also appears to be more stable, with GlossGenius users reporting issues with processing errors and slow customer support responses. While GlossGenius is praised for its modern design and user-friendly interface, Vagaro receives positive feedback for its comprehensive feature set and excellent customer support.

What are the disadvantages of Vagaro?

Vagaro users report issues with added costs for many features, leading to a potentially high overall price. Some users have noted difficulties with booking multiple services at once. Additionally, there are reports of system outages and slow loading times, along with limited customization options for appointment reminders and client information.

Alternatives to Vagaro and GlossGenius

Booksy

Booksy is an all-in-one business management platform designed for appointment-based businesses, particularly in the beauty and wellness industries. It offers online appointment scheduling, payment processing, marketing tools, and customer management features. Booksy aims to streamline operations, attract new customers, and reduce no-shows. With a strong global presence, serving over 380,000 businesses and 38 million customers, Booksy provides a centralized solution for managing and growing a service-based business.

CampDoc

CampDoc is a web-based software platform designed for managing camps and youth programs. It offers tools for online registration, electronic health records (EHR), camper health forms, allergy and medication tracking, and communication with parents. The software focuses on increasing safety and efficiency for camps and is used by over 1,250 organizations nationwide. CampDoc also integrates with other camp management software programs.

Practice

Practice is a client management software designed for coaching and client-based businesses of all sizes. It consolidates scheduling, client communication, file storage, billing, and team management into one platform. Practice aims to streamline operations and reduce reliance on multiple tools. It offers a client portal for appointment scheduling, progress tracking, and communication, while providing business owners tools to manage their team, track payments, and automate administrative tasks.

Pabau

Pabau is a cloud-based practice management software designed for healthcare businesses like medical spas, clinics, and salons. It offers a wide range of features including online booking, electronic medical records, billing, inventory management, marketing automation, and reporting tools. Pabau aims to streamline operations, improve patient experience, and help businesses grow by automating tasks and providing data-driven insights. It's suitable for various healthcare providers, from small clinics to multi-location practices.

Fresha

Fresha is a popular, subscription-free booking software designed specifically for the beauty and wellness industry. It helps salons, barbershops, and spas manage appointments, staff, and client communications. Businesses benefit from a free platform offering unlimited bookings, automated reminders, and online booking options through various channels like Google, Facebook, and Instagram. Fresha also offers paid features, including card processing.

Mindbody

Mindbody is a popular business management software designed for the fitness and wellness industry. It offers a range of features including online appointment scheduling, staff management, payment processing, and marketing tools. Mindbody aims to simplify business operations for studios, gyms, salons, and individual practitioners, allowing them to focus on client relationships and business growth. Its large customer base and industry-specific features make it a leader in the wellness software market.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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