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Pike13 description
Pike13 is a cloud-based management software designed for businesses that offer class- and appointment-based services. This includes gyms, fitness studios, music and swim schools, and martial arts academies. Pike13 helps businesses manage schedules and enrollments, process payments and payroll, track client information, and generate reports to understand business performance. It offers a suite of tools, including a mobile app for staff and clients, to streamline operations and reduce administrative tasks. Pike13 is committed to providing excellent customer service, offering dedicated onboarding specialists and ongoing support to its users.
Who is Pike13 best for
Pike13 is a cloud-based management software for businesses offering classes and appointments. Users love the easy scheduling, real-time updates, and client self-service features. However, some dislike the slow website, limited reporting, and poor customer service. Best for small to medium businesses, Pike13 simplifies scheduling, payments, and client management.
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Best for small to medium-sized businesses offering class- or appointment-based services.
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Ideal for fitness studios, gyms, schools, and wellness centers.
Pike13 features
| Supported Pike13 allows scheduling and managing classes. |
| Supported Pike13 offers a client mobile app for booking and managing services. |
| Supported Pike13 allows storing and managing client data, including contact details. |
| Supported Pike13 automates recurring billing for memberships and services. |
| Supported Pike13 offers tools to track sales, revenue, and other metrics for efficient financial management. |
| Supported Pike13 allows businesses to schedule and manage appointments. |
Pike13 reviews
We've summarised 188 Pike13 reviews (Pike13 Software Advice reviews, Pike13 GetApp reviews, Pike13 Capterra reviews and Pike13 G2 reviews) and summarised the main points below.
- Easy scheduling for classes and appointments streamlines business operations.
- Real-time schedule updates and communication features improve staff coordination.
- Mobile app allows staff to manage schedules and attendance remotely.
- Automated billing and recurring payments simplify payment processing.
- Client self-service features like online booking and account management empower clients.
- Slow and unresponsive website and app affect business operations and client experience.
- Difficult and limited reporting functionality makes it hard to extract useful business insights.
- Poor customer service with slow response times and unhelpful support.
- Lack of key features like payment plans, bulk enrollments, and certain integrations limit business growth.
- Confusing and non-intuitive interface for staff, especially on the back end.
Pike13 pricing
The commentary is based on 12 reviews from Pike13 Capterra reviews, Pike13 G2 reviews and Pike13 Software Advice reviews.
Pike13's pricing is generally considered affordable, especially compared to competitors like MindBody. However, some users have experienced unexpected price increases and frustration with pricing tied to revenue percentages. Others mention being locked into contracts and upselling attempts, impacting the overall value proposition. Despite this, some users find the cost reasonable considering the provided features.
See the Pike13 pricing page.
Pike13 alternatives
WellnessLivingBetter for smaller businesses. Has a more user-friendly interface and better customer service. Offers Zoom integration, payment reminders and online booking. Growing faster than Pike13. More customizable but pricier, and the software can be glitchy.Read more
ClubworxBetter ratings. More user-friendly interface and better customer support. Positive pricing sentiment.Read more
MindbodyBetter suited for larger businesses and has more momentum. More widely used and recognized platform. A Pike13 alternative and competitor, it offers broader industry applicability but has a less positive pricing sentiment. Some users find the software and app difficult to use and unreliable.Read more
OmnifyBetter for smaller organizations. Has a free plan. Website traffic is growing faster, but employee count is shrinking. Fewer customization options. Praised for customer service and ease of use.Read more
Zen PlannerBetter for reporting and member management. Has stronger website traffic momentum. More suitable for small businesses. Negative pricing sentiment.Read more
TeamUpBetter customer support and higher ratings. More suitable for retail, real estate, hospitality, transportation, media, software, non-profit, marketing, professional services, automotive and defence industries. Lacks payment plans and bulk enrolment features. More expensive for solo users.Read more
Pike13 FAQ
What is Pike13 and what does Pike13 do?
Pike13 is cloud-based business management software for class- and appointment-based businesses. It helps manage schedules, enrollments, payments, client data, and reporting. Pike13 offers tools like a mobile app and online booking to streamline operations and reduce administrative tasks, serving fitness studios, schools, and similar businesses.
How does Pike13 integrate with other tools?
Pike13 integrates with various tools to enhance its functionality. It connects with Mailchimp, QuickBooks, and Google Calendar, among others. These integrations streamline tasks such as email marketing, accounting, and scheduling.
What the main competitors of Pike13?
Top alternatives to Pike13 include WellnessLiving, Clubworx, Mindbody, Omnify, Zen Planner, and TeamUp. These competitors offer similar features for managing fitness and wellness businesses, such as scheduling, payments, and marketing.
Is Pike13 legit?
Yes, Pike13 is a legitimate business management software. It's a cloud-based platform helping gyms, fitness studios, and similar businesses manage scheduling, payments, and client information. While some users report a slow website and limited reporting, others praise the easy scheduling and client self-service features.
How much does Pike13 cost?
Pike13 does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
Is Pike13 customer service good?
Pike13's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times, unhelpful support, and difficulty reaching a live representative. Some users mention positive experiences with their account managers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.