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Zen Planner description
Zen Planner is a cloud-based management software designed for fitness businesses like gyms, studios, and martial arts schools. It offers a suite of tools including membership management, billing and payments, automated marketing, and a branded member app. Focused on simplifying administrative tasks and improving the customer experience, Zen Planner aims to help businesses increase efficiency, save time, and boost growth. The software is designed to be user-friendly and comes with customer support.
Who is Zen Planner best for
Zen Planner helps fitness businesses manage memberships, scheduling, and billing. Users praise its comprehensive reporting and customer support. However, some find the mobile interface challenging and experience occasional software crashes. Perfect for small to medium-sized gyms, studios, and martial arts schools looking to streamline their operations.
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Best fit for small fitness businesses, but suitable for medium and enterprise companies as well.
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Ideal for wellness businesses, including gyms, studios, and martial arts schools.
Zen Planner features
| Supported Zen Planner allows sending marketing emails and newsletters. |
| Supported Zen Planner allows scheduling and managing classes with features like an intuitive calendar interface and member self-service. |
| Supported Zen Planner allows tracking student skills and progress, especially belt ranks in martial arts. |
| Supported Zen Planner tracks client membership status and history. |
| Supported Clients can manage appointments via the dedicated mobile app. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Zen Planner reviews
We've summarised 369 Zen Planner reviews (Zen Planner Software Advice reviews, Zen Planner GetApp reviews, Zen Planner TrustPilot reviews, Zen Planner Capterra reviews and Zen Planner G2 reviews) and summarised the main points below.
- Comprehensive reporting and customizable reports.
- Excellent customer support, knowledgeable and helpful staff.
- Simplifies billing and payment processing.
- Seamless class scheduling and management.
- Useful member management tools and features.
- Difficult to use on mobile devices.
- Workout tracking is limited.
- Software frequently crashes or freezes.
- Email system lacks advanced features.
- Customer support response times can be slow, with some issues taking months to resolve.
Zen Planner pricing
The commentary is based on 26 reviews from Zen Planner Capterra reviews, Zen Planner G2 reviews, Zen Planner Software Advice reviews and Zen Planner TrustPilot reviews.
User reviews reveal mixed sentiments about Zen Planner's pricing. Some find the software expensive, especially for small businesses or compared to competitors. Others highlight its value, appreciating the extensive features and automated tools that justify the cost. A few users mention unexpected charges and difficulties canceling, impacting their overall pricing experience.
Users sentiment
See the Zen Planner pricing page.
Studio
The complete Gym management solution: 100% features at all price tiers, Member Management, Dashboards & Reporting, Mobile App, Attendance Tracking, Payroll, Belt & Skill Tracking, FREE onboarding & so much more
Essentials
Everything in Studio PLUS: Lead Generating Website, 2-way Text, Webchat
Ultimate
Everything in Zen Planner Engage PLUS: Automated Sales & Marketing, Social Media Planner, Content AI, 50+ Expert Written Marketing Campaigns, Conversational AI, Social Media Ad Manager
Zen Planner alternatives
ClubworxBetter suited for retail, education, media, hospitality, and non-profit organizations. A free plan is available. This Zen Planner competitor has a more affordable pricing structure.Read more
TeamUpBetter for a wider range of industries. More suitable for users who need Zoom integration. Rated 3.39/5 from 1892 reviews on Glassdoor. Users love the excellent customer support and intuitive interface. Some users dislike the high price for solo users and excessive branding.Read more
Exercise.comBetter for businesses seeking online training and workout creation tools. A good Zen Planner alternative with custom-branded websites and apps. Exercise.com offers superior customer support and easier implementation. However, note the client-side app issues and limited exercise library.Read more
PunchpassBetter for smaller businesses seeking ease of use. A Zen Planner alternative with more affordable pricing and simpler setup. Limited reporting and integrations.Read more
GymcatchBetter for smaller businesses and easier to use initially, but has more limited messaging functionality. Has slower momentum than the Zen Planner alternative.Read more
Zen Planner FAQ
What is Zen Planner and what does Zen Planner do?
Zen Planner is cloud-based software for fitness businesses such as gyms, studios, and martial arts schools. It provides tools for membership management, billing, automated marketing, and a branded member app. Zen Planner helps streamline administration, improve customer experience, and boost business growth.
How does Zen Planner integrate with other tools?
Zen Planner integrates with various tools to enhance its functionality. It connects with payment processors, marketing platforms, and business tools, streamlining operations for fitness businesses. Specific integrations are not listed in the provided data.
What the main competitors of Zen Planner?
Top alternatives to Zen Planner include Clubworx, TeamUp, Mindbody, MyStudio, and Gymcatch. These competitors offer similar features such as membership management, scheduling, and payment processing, catering to fitness businesses of various sizes. PT Distinction is another option, focusing specifically on personal trainers.
Is Zen Planner legit?
Zen Planner is a legitimate software solution. User reviews on G2 and Capterra are largely positive, citing comprehensive reporting and excellent customer support. However, some users have reported mobile device difficulties and software crashes. Consider these factors when evaluating if Zen Planner is safe and suitable for your needs.
How much does Zen Planner cost?
Zen Planner's pricing starts at $99/month for the Studio plan, $198/month for Essentials, and $348/month for Ultimate. Each plan includes a comprehensive set of features. Additional add-ons like marketing services and branded apps incur extra costs. Is Zen Planner worth it? The robust features and tiered pricing make it a valuable product for gyms of all sizes.
Is Zen Planner customer service good?
Customer service reviews on Zen Planner are mixed. While many users praise the knowledgeable and helpful staff, others have experienced slow response times and unresolved issues, sometimes spanning months. Some issues seem to stem from back-office processes, while the technical support team receives positive feedback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.