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WebPT description
WebPT is a cloud-based software platform designed specifically for physical therapy practices. It helps manage all aspects of a practice, including patient scheduling, treatment documentation, billing, and administrative tasks. WebPT aims to streamline workflows, improve patient care, and increase revenue for rehab therapy businesses of all sizes. Their platform offers tools for patient engagement, clinical documentation, billing, and business reporting. They also provide customer support and training resources.
Who is WebPT best for
WebPT is a cloud-based platform for physical therapy practices to manage patient records, scheduling, billing, and reporting. Users praise its intuitive interface and comprehensive documentation features. However, some have reported system outages and glitches. WebPT helps streamline workflows, improve patient care, and increase revenue.
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Best fit for small, medium, and large practices.
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Ideal for businesses in healthcare, wellness, and pharma.
WebPT features
| Supported WebPT offers comprehensive reports and analytics for practice management. |
| Supported WebPT offers a patient portal for viewing records, scheduling appointments, and messaging. |
| Supported WebPT supports electronic billing, including submissions to payers and government programs. |
| Supported WebPT offers online appointment booking through various channels, including website and social media. |
| Supported WebPT allows therapists to create and manage personalized home exercise programs, including videos and instructions. |
| Supported WebPT allows users to schedule, reschedule, and cancel appointments. |
| Supported WebPT allows creating and storing client treatment notes using features like SOAP notes. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
WebPT reviews
We've summarised 612 WebPT reviews (WebPT GetApp reviews, WebPT Software Advice reviews, WebPT Capterra reviews and WebPT G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Excellent customer support, responsive and helpful.
- Comprehensive documentation features, including customizable templates.
- Efficient daily notes, saving therapists time.
- Seamless integration with billing software (Therabill and Kareo).
- Frequent outages and downtime disrupt clinic workflow.
- System glitches occasionally delete appointments or patient data.
- Flowsheets and HEP features are cumbersome and inefficient.
- Limited customization options for pediatric and speech therapy.
- Reporting features could be more robust and user-friendly.
WebPT pricing
The commentary is based on 36 reviews from WebPT Capterra reviews, WebPT G2 reviews, WebPT GetApp reviews and WebPT Software Advice reviews.
WebPT's pricing is a frequent topic of discussion. Many users consider it expensive, especially for smaller practices and for features like scheduling and billing. Some appreciate its value, while others feel the cost outweighs the benefits, particularly with the perceived nickel-and-diming for add-on features.
Users sentiment
See the WebPT pricing page.
WebPT alternatives
PabauBetter suited for spas and salons. Has faster website traffic and employee growth, indicating stronger momentum. Higher ratings on Capterra and G2. Pabau is a strong WebPT alternative and competitor.Read more
OptimisPTBetter customer service and growing faster. Not suitable for enterprise businesses. A WebPT competitor and alternative.Read more
WeaveBetter for smaller healthcare businesses focused on patient communication and engagement. Has stronger momentum based on LinkedIn employee growth. Not ideal for retail or software/IT companies. Features focus on communication, not clinical documentation.Read more
Prompt Therapy SolutionsBetter customer service and reliability. More positive pricing sentiment. Not ideal for enterprise businesses. Has significant employee growth momentum. WebPT alternative; WebPT competitor.Read more
SpryBetter for smaller physical therapy clinics. Spry has significantly faster employee growth momentum and more positive customer reviews regarding pricing, customer service, and ease of use. Seamless migration is a key differentiator for new clinics.Read more
Therap ServicesBetter fit for medium and enterprise businesses. More focused on mental health and home care. Has stronger customer service and reliability but implementation can be more difficult. A Therap Services alternative and competitor growing faster.Read more
WebPT FAQ
What is WebPT and what does WebPT do?
WebPT is a cloud-based software for physical therapy practices. It streamlines practice management by offering tools for scheduling, documentation, billing, patient engagement, and reporting, helping improve patient care and boost revenue.
How does WebPT integrate with other tools?
WebPT integrates seamlessly with billing software like Therabill and Kareo. It also offers a patient portal for online booking, appointment management, and record viewing, streamlining communication and administrative tasks.
What the main competitors of WebPT?
Top alternatives to WebPT include Pabau, OptimisPT, Spry, and Prompt Therapy Solutions. These competitors offer similar features for practice management, billing, scheduling, and patient engagement in the physical therapy space.
Is WebPT legit?
Yes, WebPT is a legitimate cloud-based software platform for physical therapy practices. It offers features like scheduling, documentation, and billing, aiming to improve workflows and patient care. While generally well-regarded for its ease of use and comprehensive features, some users have reported issues with outages and limited customization.
How much does WebPT cost?
WebPT pricing is not publicly available. Contact WebPT directly to obtain specific pricing information for its physical therapy software solutions.
Is WebPT customer service good?
WebPT's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced slow response times and unhelpful solutions. Some users mention difficulty getting issues resolved and a decline in customer service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.