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Therap Services

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Company health

Employee growth
3% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.6/5
(174)

Therap Services description

Therap Services is a web-based software platform designed for health and human services providers. It offers tools for documentation, communication, billing, and reporting, serving a wide range of needs from mental health to home care. Therap aims to streamline operations, improve data security, and ensure compliance with industry regulations, such as HIPAA. With a large user base across the US, including government agencies, Therap is a significant player in the health tech landscape.


Who is Therap Services best for

Therap Services is a web-based platform ideal for health and human service providers, especially those working with individuals with intellectual and developmental disabilities. Users praise Therap's user-friendly interface, comprehensive documentation tools, and excellent customer support. However, some users mention a lengthy setup and limitations in reporting ranges. It streamlines operations, improves data security, and ensures compliance.

  • Best fit for small to medium-sized businesses in the healthcare industry.

  • Ideal for healthcare providers needing HIPAA-compliant documentation, billing, and reporting.


Therap Services features

Type in the name of the feature or in your own words tell us what you need
Supported

Therap Services offers comprehensive reports and analytics for patient data, appointments, and financial performance.

Supported

Client details, such as name and contact info, are managed.

Supported

Therap Services software is HIPAA compliant.

Supported

Therap Services supports electronic progress notes recording via its T-Log module.

Supported

Therap supports documenting and tracking individual client care requirements.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.5

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Rather negative
-0.6

Therap Services reviews

We've summarised 164 Therap Services reviews (Therap Services G2 reviews) and summarised the main points below.

Pros of Therap Services
  • User-friendly interface and easy navigation.
  • Comprehensive documentation and reporting tools.
  • Excellent customer support and training resources.
  • Centralized and secure data storage.
  • Mobile app facilitates documentation on the go.
Cons of Therap Services
  • Modules could work better together.
  • No scanning on the eMAR.
  • Lengthy setup can be time-consuming.
  • Limited reporting range (e.g., longer than 3 years).
  • Disconnect between calendar and appointments.

Therap Services pricing

The commentary is based on 8 reviews from Therap Services G2 reviews.

While Therap Services is praised for its comprehensive features and user-friendliness, some users express concern over the cost of additional modules. Several reviews mention purchasing extra modules for functionalities like nursing documentation and accounting, indicating a potential for increased expenses depending on your needs.

Users sentiment

Neutral
+0

Therap Services alternatives

  • Logo of OptimisPT
    OptimisPT
    Better fit for physical therapy practices specifically. A Therap Services alternative, OptimisPT is growing slower.
    Read more
  • Logo of Pabau
    Pabau
    Better for retail businesses. Has online booking and automated appointment reminders. Pabau is growing faster than Therap Services.
    Read more
  • Logo of My Clients Plus
    My Clients Plus
    More focused on mental health practices. Lacks features like eMAR and shift scheduling. Some users report difficulties with claims and integrations. Reliability and performance may be an issue.
    Read more
  • Logo of Practice Pro
    Practice Pro
    Better ease of use. Focuses on rehabilitation therapy practices. Has grown its team significantly more. Consider this Therap Services competitor.
    Read more
  • Logo of Sessions Health
    Sessions Health
    Better for smaller mental health practices seeking affordable, easy-to-use software. Stronger focus on client relationships and LGBTQ+ affirming care. Sessions Health offers a free version.
    Read more
  • Logo of Zenoti
    Zenoti
    Better for retail, hospitality, or wellness businesses. Caters to a broader audience including salons and spas. Has stronger momentum currently.
    Read more

Therap Services FAQ

  • What is Therap Services and what does Therap Services do?

    Therap Services is a web-based platform for human services providers. It offers tools for documentation, communication, billing, and reporting, streamlining operations and ensuring compliance. It's known for its user-friendly interface and comprehensive features, but some users find the initial setup lengthy.

  • How does Therap Services integrate with other tools?

    Therap Services integrates with third-party applications through its API. While specific integrations aren't detailed, the API allows for data exchange, potentially enabling connections with other healthcare software for enhanced interoperability.

  • What the main competitors of Therap Services?

    Alternatives to Therap Services include Pabau, OptimisPT, and Practice Pro. These competitors offer similar functionality, such as scheduling, billing, and documentation tools, catering to healthcare providers' needs. Zenoti and Boulevard, while focused on salons and spas, also offer comparable client management features.

  • Is Therap Services legit?

    Therap Services is a legitimate platform used by many healthcare providers. It offers HIPAA-compliant tools for documentation, billing, and reporting, with a user-friendly interface and strong customer support. However, some users have noted a lengthy setup and limited reporting range.

  • How much does Therap Services cost?

    Therap Services doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your organization's needs. Consider factors like required features and the number of users when evaluating if Therap Services is worth the investment for you.

  • Is Therap Services customer service good?

    Therap Services' customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, emphasizing their availability for even simple questions and the valuable training resources provided. A few users mention minor difficulties navigating the interface on mobile devices.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.