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Carecenta description
Carecenta is a web-based software designed for home care agencies, adult day cares, and home infusion providers. It offers a range of tools to manage daily operations, including scheduling, HR, billing, payroll, and reporting. Carecenta aims to automate tasks, simplify billing cycles, and improve compliance with regulations. It also offers features like electronic visit verification, real-time attendance tracking, and mobile access.
Who is Carecenta best for
Carecenta is a web-based solution for home care agencies, adult day cares, and home infusion providers. It offers scheduling, HR, billing, payroll, and reporting tools. Users praise its user-friendly interface and customizability but note difficulties with initial setup and occasional glitches. Carecenta helps automate tasks, simplify billing, and improve compliance.
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Not suitable for any company size.
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Best fit for healthcare agencies.
Carecenta features
| Supported Carecenta supports billing management, including client information and invoice processing. |
| Supported Carecenta generates financial reports, including accounts receivable, revenue reports, and payment summaries. |
| Supported Carecenta calculates caregiver hours, generates payroll reports, and integrates with payroll providers. |
| Supported Carecenta supports EVV via GPS and telephony, ensuring compliance and accurate billing. |
Carecenta reviews
We've summarised 47 Carecenta reviews (Carecenta Software Advice reviews, Carecenta GetApp reviews and Carecenta Capterra reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Customizable to fit specific agency needs.
- Effective scheduling and billing features.
- Real-time attendance tracking and mobile access.
- Helpful for maintaining compliance with regulations.
- Difficult initial setup and data entry.
- Occasional software glitches and slowdowns.
- Limited reporting capabilities, especially sales data.
- Customer support can be slow to respond and resolve issues.
- Potential difficulty deleting former employees from schedules.
Carecenta pricing
The commentary is based on 5 reviews from Carecenta Capterra reviews.
Carecenta does not publicly list pricing information. Instead, they offer a cost estimator form on their website where potential customers can input their business parameters to receive an instant estimate. Factors influencing the price include the number of patients/clients, office users, business type, and number of employees.
Users sentiment
See the Carecenta pricing page.
Carecenta alternatives
ShiftCareBetter for small and medium-sized businesses. Has positive pricing sentiment and is growing faster. Users love the customer service, ease of use, and scheduling features. A good Carecenta competitor.Read more
WellSky Personal CareBetter fit for larger organizations. Has significantly more momentum and established customer base. Provides business intelligence tools and API integrations.Read more
HIPAA OneBetter for HIPAA compliance management in broader healthcare settings. More suitable for organizations needing help with HIPAA compliance.Read more
StoriiCareBetter suited for senior care facilities of all sizes. More positive user reviews mentioning excellent customer service and a user-friendly interface.Read more
CareVoyantBetter fit for medium-sized businesses. Has faster website traffic growth. Features a family portal. Offers superior customer service. CareVoyant is a strong Carecenta competitor and alternative.Read more
WellSky Home HealthBetter fit for small and medium businesses. Rated lower than Carecenta by users. Customer service has negative feedback.Read more
Carecenta FAQ
What is Carecenta and what does Carecenta do?
Carecenta is a web-based software for home care agencies, adult day cares, and home infusion providers. It offers tools for scheduling, HR, billing, payroll, and reporting, aiming to automate tasks and simplify billing. It features EVV, real-time attendance tracking, and mobile access.
How does Carecenta integrate with other tools?
Carecenta offers integrations with payroll providers for streamlined payroll processing. It also supports Electronic Visit Verification (EVV) via GPS and telephony for compliance and accurate billing. Information regarding other integrations is limited.
What the main competitors of Carecenta?
Top alternatives to Carecenta include ShiftCare, WellSky Personal Care, and CareVoyant. These competitors offer similar features for home care agencies, such as scheduling, billing, and payroll management. StoriiCare and WellSky Home Health are also viable alternatives focusing on senior care and home healthcare, respectively.
Is Carecenta legit?
Carecenta seems legitimate based on user reviews mentioning helpful features like scheduling, billing, and real-time attendance tracking. However, potential users should be aware of reported difficulties with initial setup and occasional software glitches. Further research is advised to determine if Carecenta is safe and suitable for your specific needs.
How much does Carecenta cost?
I cannot find pricing details for Carecenta. Contact Carecenta directly to determine product pricing and if it's worth the investment for your needs.
Is Carecenta customer service good?
Carecenta's customer service receives mixed reviews. While some users appreciate the prompt and polite support, others report slow response times and unresolved issues. Some users find the initial training and guidance minimal, while others mention helpful and patient support staff.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.