Logo of Prompt Therapy Solutions

Prompt Therapy Solutions

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Last updated on

Company health

Employee growth
103% increase in the last year
Web traffic
6% increase in the last quarter

Ratings

G2
5.0/5
(35)
Glassdoor
4.7/5
(23)

Prompt Therapy Solutions description

Prompt Therapy Solutions is an all-in-one practice management software designed specifically for physical therapy clinics. It helps streamline daily operations like scheduling, billing, and patient communication. The platform aims to reduce administrative work for staff, improve revenue cycle efficiency, and enhance the patient experience through features like online scheduling and automated appointment reminders. Prompt Therapy Solutions serves clinics of all sizes, from startups to large enterprises.


Who is Prompt Therapy Solutions best for

Prompt Therapy Solutions streamlines operations for physical therapy clinics with online booking, automated reminders, and billing. Users praise its intuitive interface and robust reporting but note occasional billing complexities and communication challenges with support. Ideal for clinics seeking improved efficiency and patient experience.

  • Best fit for small to medium-sized physical therapy clinics.

  • Specifically designed for the healthcare industry, particularly physical therapy clinics.


Prompt Therapy Solutions features

Type in the name of the feature or in your own words tell us what you need
Supported

Automated appointment reminders are sent via email and text message.

Supported

Prompt Therapy Solutions allows direct billing to insurance companies.

Supported

Prompt Therapy Solutions allows clients to book appointments online.

Supported

Prompt Therapy Solutions allows creating and storing client treatment notes using customizable templates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.11

Customer Service

Strongly positive
+0.85

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Neutral
+0.25

Prompt Therapy Solutions reviews

We've summarised 25 Prompt Therapy Solutions reviews (Prompt Therapy Solutions G2 reviews) and summarised the main points below.

Pros of Prompt Therapy Solutions
  • Excellent medical note creation and faxing capabilities.
  • Robust reporting provides clear insights into clinic performance and revenue cycle.
  • Intuitive and easy-to-use interface for scheduling, billing, and patient communication.
  • Excellent customer service with timely and helpful support.
  • Customizable templates for documentation and treatment.
Cons of Prompt Therapy Solutions
  • Billing construct is difficult to understand and use, causing confusion for staff and patients.
  • Communication with support is cumbersome, requiring emails and appointments, with unhelpful copy-paste responses.
  • Unnecessary updates sometimes complicate the system and create more work.
  • Limited ability to view recently accessed patient charts.
  • Minor inconveniences like deselecting billing modifiers and manually typing modalities.

Prompt Therapy Solutions pricing

The commentary is based on 9 reviews from Prompt Therapy Solutions G2 reviews.

While Prompt Therapy Solutions is considered pricey by some users, many find its robust features, reporting capabilities, and streamlined billing justify the cost. The improved revenue cycle and reduced administrative burden are frequently cited as valuable benefits.

Users sentiment

Neutral
+0.11

Prompt Therapy Solutions alternatives

  • Logo of Planetrehab
    Planetrehab
    Better suited for occupational therapists.
    Read more
  • Logo of Practice
    Practice
    Better for coaching businesses. Has broader industry applicability but lacks specialized features for physical therapy. Growing faster in website traffic.
    Read more
  • Logo of DaySmart Salon
    DaySmart Salon
    Better for salons and spas. More focused on retail and hospitality. Lower rated by users. Known reliability and performance issues.
    Read more
  • Logo of WebPT
    WebPT
    WebPT has broader industry applicability but receives more negative feedback regarding pricing. It is growing faster and has more robust integrations. Some users mention frequent outages. A good WebPT alternative for those prioritizing stability.
    Read more
  • Logo of Vagaro
    Vagaro
    Better suited for salons, spas, and fitness studios. Broader industry applicability including retail, manufacturing, and education. Has more momentum based on website traffic data.
    Read more
  • Logo of Sessions Health
    Sessions Health
    Better for mental health professionals, with strong customer service and positive pricing sentiment. A good Prompt Therapy Solutions alternative for smaller practices.
    Read more

Prompt Therapy Solutions FAQ

  • What is Prompt Therapy Solutions and what does Prompt Therapy Solutions do?

    Prompt Therapy Solutions is a practice management software for physical therapy clinics. It streamlines scheduling, billing, and patient communication, aiming to reduce administrative work and enhance patient experience through features like online booking and automated reminders. It's suitable for clinics of all sizes.

  • How does Prompt Therapy Solutions integrate with other tools?

    Prompt Therapy Solutions' integration capabilities are not available in the provided data. Therefore, I cannot elaborate on its specific integrations with other tools or platforms.

  • What the main competitors of Prompt Therapy Solutions?

    Alternatives to Prompt Therapy Solutions include WebPT, Planetrehab, and Vagaro. These competitors offer similar features such as scheduling, billing, and patient communication tools for healthcare businesses. While Prompt Therapy Solutions focuses on physical therapy, these alternatives cater to broader wellness and healthcare markets.

  • Is Prompt Therapy Solutions legit?

    Prompt Therapy Solutions appears legitimate, offering features tailored for physical therapy clinics. User reviews praise its intuitive interface and robust reporting. However, some users report difficulties with the billing system. Consider exploring alternatives like WebPT or Planetrehab if billing simplicity is a top priority.

  • How much does Prompt Therapy Solutions cost?

    Prompt Therapy Solutions pricing is not publicly available. Contact Prompt Therapy Solutions directly to determine if it is worth the investment for your needs.

  • Is Prompt Therapy Solutions customer service good?

    Prompt Therapy Solutions generally receives positive feedback for its customer service. Users highlight the prompt, helpful, and readily available support team. However, some have experienced unhelpful responses and cumbersome communication processes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.