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Voyado

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Last updated on

Company health

Employee growth
13% increase in the last year
Web traffic
10% increase in the last quarter

Ratings

G2
4.6/5
(43)
Glassdoor
4.4/5
(6)

Voyado description

Voyado is a cloud-based software designed for retail brands that want to improve customer relationships and boost sales. It combines customer data with product information to deliver personalized marketing campaigns and product recommendations across various channels like email, SMS, and online stores. This helps businesses better understand their customers, automate marketing efforts, and create a more engaging shopping experience that increases customer loyalty and sales.


Who is Voyado best for

Voyado is a cloud-based platform designed for retail brands looking to enhance customer relationships and boost sales. It uses AI-powered product recommendations and personalized marketing campaigns across various channels. Users praise its user-friendly interface and effective loyalty program features, while some find reporting limited. Voyado is best for small to medium businesses in retail.

  • Best fit for small to medium-sized businesses.

  • Ideal for retail brands focused on customer loyalty.


Voyado features

Supported

Voyado supports setting up and managing loyalty programs that reward repeat business.

Supported

Voyado offers a Customer Data Platform (CDP) to unify customer data, personalize interactions, and improve marketing effectiveness.

Supported

Voyado uses AI to provide personalized product recommendations.

Supported

Voyado offers personalized product recommendations based on individual preferences and behavior.


Voyado reviews

We've summarised 33 Voyado reviews (Voyado G2 reviews) and summarised the main points below.

Pros of Voyado
  • User-friendly interface praised for its ease of use and navigation.
  • Effective email marketing and loyalty program features.
  • Excellent customer support and onboarding experience.
  • Real-time data analysis for personalized automations.
  • AI-powered product recommendations boost sales.
Cons of Voyado
  • Limited reporting functionality, requiring manual data extraction for deeper analysis.
  • Occasional slow support responses, causing delays in implementations.
  • Limited customization for content personalization, especially on-site elements.
  • Overwhelming and clunky reports interface.
  • Automation modifications are difficult after publishing

Voyado pricing

Users sentiment

Strongly negative
-1

See the Voyado pricing page.


Voyado alternatives


Voyado FAQ

  • What is Voyado and what does Voyado do?

    Voyado is a cloud-based platform for retail brands seeking improved customer relationships and increased sales. It uses customer and product data to create personalized marketing campaigns (email, SMS, online) and product recommendations. This helps businesses understand customers, automate marketing, and foster engaging shopping experiences.

  • How does Voyado integrate with other tools?

    Voyado integrates with various platforms to enhance its capabilities. It connects with CRM, ESP, and POS systems. This allows for seamless data flow and facilitates personalized marketing campaigns across different channels. Specific integrations are not publicly listed, so contacting Voyado directly is recommended for detailed information.

  • What the main competitors of Voyado?

    Voyado competes with other customer experience and marketing platforms for retail, such as Emarsys, Splio, Bloomreach, and Bluecore. These alternatives offer similar features like personalized campaigns, loyalty programs, and data-driven insights.

  • Is Voyado legit?

    Yes, Voyado is a legitimate cloud-based retail software. User reviews praise its user-friendly interface, effective email marketing, loyalty program features, and AI-powered product recommendations that boost sales. While some users mention limited reporting and occasional slow support, Voyado is generally considered safe and effective for personalized marketing.

  • How much does Voyado cost?

    Voyado doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and desired product features.

  • Is Voyado customer service good?

    Voyado's customer service is generally considered excellent, with users highlighting the helpful and responsive support team. While occasional delays in response times have been reported, the overall sentiment towards their customer service and the onboarding experience is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.