Last updated on
Company health
Ratings
Vonix description
Vonix is a cloud-based phone system designed for businesses of all sizes. It allows you to make and receive calls, send texts, and manage your communications from anywhere using the internet. Vonix aims to simplify communication within your company and with customers, ensuring you never miss an important message. It offers features like call routing, voicemail transcription, and team messaging.
Who is Vonix best for
Vonix is a cloud-based phone system ideal for businesses in regulated industries seeking streamlined communications. It offers features like call routing, voicemail transcription, and team messaging. However, user reviews are limited, making it difficult to assess user satisfaction compared to alternatives like Talkdesk or JustCall.
-
Vonix is a poor fit for companies of all sizes.
-
Vonix is a good fit for businesses in regulated industries like Healthcare, Finance, and Legal.
Vonix features
| Supported Vonix offers voicemail service with voicemail-to-email features. |
| Supported Vonix offers advanced call routing in all its plans. |
| Supported Vonix supports sending and receiving text messages, including MMS and group messaging. |
| Supported Team messaging is supported via SMS/MMS for teams of 5+ users. |
Vonix pricing
The commentary is based on 1 reviews from Vonix Capterra reviews.
Vonix offers outstanding service and an affordable price point, with many users highlighting its cost-effectiveness compared to previous providers. They provide a smooth transition process and deliver high-quality call service at a lower cost.
See the Vonix pricing page.
Basic
The choice for businesses that need simple, app-based softphones with basic call handling, auto attendant, and business texting.
Pro
For professional offices that need customized features, call reporting & analytics, priority support, and desk phones + softphones.
Team
Flex messaging platform, third-party integrations, 10 years call recording storage, and custom reporting.
Enterprise
Enterprise customized plans with white-glove support. Pricing available upon request
Vonix alternatives
TalkdeskBetter for larger organizations and contact centers. More AI-powered features and integrations. Stronger focus on customer experience analytics. Talkdesk is a popular Vonix alternative and competitor.Read more
OneContact PBXBetter fit for small businesses. Has significantly more momentum based on website traffic data. A mobile app is available. Lower ratings on Glassdoor. OneContact PBX is a Vonix alternative and competitor.Read more
JustCallBetter for sales, support, and marketing teams. Integrates with more business tools and CRMs. Offers AI-powered conversation insights. Has a much larger user base and is growing faster.Read more
Webex CallingBetter for enterprise companies. More widely adopted with a larger user base. Higher rated by users. Offers richer non-functional features such as customer service, ease of use, reliability, implementation, and scalability. Users love the high-quality audio and video, seamless Webex integration, and useful features.Read more
TeleCMIBetter for small to medium businesses. More suitable for e-commerce, consumer goods, education, transportation, media & entertainment, legal, non-profit, marketing, and professional services. Offers call monitoring, agent monitoring, and real-time statistics. Has a free trial. Is growing faster. Users love the customer support, easy setup, and CRM integrations.Read more
HubSpot Sales HubBetter for mid-sized businesses and offers more integrations, especially valuable for e-commerce. Stronger user reviews highlight ease of use and automation features. However, pricing can be complex. A good HubSpot Sales Hub alternative for those seeking broader functionalities.Read more
Vonix FAQ
What is Vonix and what does Vonix do?
Vonix is a cloud-based phone system for businesses of all sizes. It offers calling, texting, and communication management tools accessible from anywhere with internet. Features include call routing, voicemail transcription, and team messaging, simplifying internal and customer communication.
How does Vonix integrate with other tools?
Vonix integrates with SMS for team messaging and offers voicemail-to-email functionality. Further integration details are limited, but given its cloud-based nature, future integrations with other business tools are possible.
What the main competitors of Vonix?
Alternatives to Vonix include Talkdesk, OneContact PBX, JustCall, Webex Calling, TeleCMI, and HubSpot Sales Hub. These competitors offer similar features such as cloud-based calling, call routing, and integrations with other business tools.
Is Vonix legit?
Vonix appears to be a legitimate cloud-based phone system. It offers features like call routing and SMS integration, suitable for businesses seeking streamlined communication. However, user reviews and non-functional features data are unavailable to help further assess its safety and reliability.
How much does Vonix cost?
Vonix's Basic plan starts at $24.99 per user per month. The Pro plan is $34.99, and the Team plan is $44.99 monthly. Enterprise pricing is custom. Is Vonix worth it? Consider its competitive VoIP pricing and robust features to decide.
Is Vonix customer service good?
Vonix's customer service receives positive feedback. Users praise the helpfulness of the team, smooth transitions, and how Vonix simplifies phone systems. Some users desire additional user-level controls within the portal and access to recorded calls.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.