Last updated on
Company health
Ratings
Unleash description
Unleash is an AI-powered search tool designed to make finding information within your company easy. It works by searching across all your existing software, like Slack and Zendesk, to find the information you need. It offers features like AI-generated answers to your questions and can even be integrated into your existing workflows. Unleash aims to be a central hub for all your company knowledge, saving you time and improving collaboration.
Who is Unleash best for
Unleash is an AI-powered search tool that helps medium to large businesses, especially in software/IT, centralize company knowledge. Users praise its easy setup, excellent customer support, and ability to quickly find answers. However, some users mention the lack of a mobile app and code generation as drawbacks. Unleash excels at improving team synchronization and reducing support tickets.
-
Best for medium-sized businesses seeking improved knowledge management and team collaboration.
-
Ideal for software/IT companies looking to streamline information access and boost productivity.
Unleash features
| Supported Unleash searches across connected platforms like Slack and Zendesk, consolidating information into a single search interface. |
| Supported Unleash uses AI to generate answers to user questions directly from the connected knowledge bases. |
| Supported Unleash integrates with tools like Slack, Teams, and Zendesk, embedding its AI-powered bot for quick access to information. |
| Supported Unleash's search engine uses semantic analysis to understand word relationships and intent, providing relevant results even with imperfect queries. |
| Supported Users can manage information with wikis, collections, and go links, centralizing company knowledge. |
| Supported Unleash allows users to personalize their workspace by pinning important information for quick access. |
| Supported Unleash provides access through web and desktop applications, a browser extension, and embeddable options for websites. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Unleash reviews
We've summarised 26 Unleash reviews (Unleash G2 reviews) and summarised the main points below.
- AI-powered search quickly finds answers based on company knowledge.
- Easy setup and administration with RLP.
- Excellent customer support.
- Effective for knowledge sharing and reducing support tickets.
- Improves team synchronization and collaboration.
- Lack of a mobile app makes accessing information on the go difficult.
- Code generation is not yet available.
- Embedding Unleash within other products is not possible.
- Integration with specific company chat apps may be missing.
- Integration with certain tools like Figma is not yet developed.
Unleash pricing
The commentary is based on 2 reviews from Unleash G2 reviews.
No pricing information available.
Users sentiment
See the Unleash pricing page.
Unleash alternatives
ClickUpBetter for comprehensive work management, including task management, project planning, and team communication. A broader range of integrations is available. ClickUp is a more suitable Unleash alternative for teams seeking an all-in-one platform.Read more
IT GlueBetter for IT documentation management. More suitable for IT professionals and MSPs. Good for software/IT, but bad for healthcare, real estate & construction, and professional services. Rated 4.7/5 on G2 and 4.64/5 on Capterra.Read more
DashworksBetter for a wider range of industries. Has integrations with Microsoft Teams, Sharepoint, OneDrive, and Bitbucket. Is growing slower and experiencing declining momentum.Read more
ConfluenceBetter for project documentation and team collaboration. More suitable for a wider range of industries. Negative sentiment around pricing.Read more
HubSpot Marketing HubBetter for marketing automation and lead generation. Broader industry applicability. Has slower momentum. More established, with user reviews available.Read more
Unleash FAQ
What is Unleash and what does Unleash do?
Unleash is an AI-powered search tool that unifies company knowledge across platforms like Slack and Zendesk. It provides AI-generated answers, integrates into workflows, and aims to be a central knowledge hub, boosting collaboration and saving time.
How does Unleash integrate with other tools?
Unleash integrates with your existing software, such as Slack and Zendesk, to create a central knowledge hub. However, users note that a mobile app and integrations with specific tools like Figma are currently unavailable.
What the main competitors of Unleash?
Unleash competes with other AI-powered knowledge management tools like Glean, EnhanceDocs, and Dashworks. These alternatives offer similar features, including AI-driven search across various platforms and integrations with popular workplace apps. ClickUp and HubSpot Marketing Hub are broader solutions encompassing project management and marketing automation respectively, while ActiveCampaign focuses on marketing automation.
Is Unleash legit?
Yes, Unleash is a legitimate AI-powered search tool. G2 reviews rate it 5/5 stars, praising its ease of use and helpful customer support. Users appreciate the quick setup and efficient knowledge sharing that Unleash facilitates. It appears safe and effective for improving team collaboration.
How much does Unleash cost?
Unleash's pricing information is not publicly available. Contact Unleash directly to determine if the product and its features are worth the investment for your needs.
Is Unleash customer service good?
Customers consistently praise Unleash's exceptional customer support. Users highlight the support team's responsiveness and helpfulness in addressing challenges, making setup and implementation smooth and efficient. This positive feedback suggests that Unleash prioritizes customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.