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Dashworks description
Dashworks is an AI-powered search tool designed for mid-size to large businesses. It connects to your company's various apps and platforms, like Slack, creating a central knowledge base. This allows employees to quickly find answers to their questions without needing to search through multiple systems. Dashworks prioritizes data security and offers features tailored for different teams, such as sales, customer support, and product development.
Who is Dashworks best for
Dashworks is an AI-powered search tool ideal for mid-sized businesses with remote or distributed teams. It connects to various apps like Slack, creating a central knowledge base. Users praise its seamless integrations and simple UI, while some note limitations on file size for searches. Dashworks offers a 14-day free trial with tiered pricing plans.
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Best for medium-sized businesses.
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Suitable for various sectors, including Healthcare, Finance, E-commerce, and more.
Dashworks features
| Supported Dashworks integrates with various tools, including Slack and Google Drive, via Zapier and other integrations. |
| Supported Dashworks supports content summarization, generation, and knowledge retrieval through a chat interface. |
| Supported Dashworks integrates with Slack for search and automated question answering. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Dashworks reviews
We've summarised 85 Dashworks reviews (Dashworks Capterra reviews and Dashworks G2 reviews) and summarised the main points below.
- Seamless integration with various applications like Slack, Microsoft Teams, Sharepoint, Outlook, OneDrive, and Bitbucket.
- Easy LLM switching.
- Simple UI design.
- Access to all models for a single price.
- Helpful for new employee onboarding and staying up-to-date on product information.
- Limited file size support for knowledge base searches, resulting in incomplete results for large files.
- Lack of ClickUp integration.
- Occasional inaccuracies in retrieved information.
- Slightly slow response times.
Dashworks pricing
The commentary is based on 5 reviews from Dashworks Capterra reviews and Dashworks G2 reviews.
Dashworks offers access to all models at one price, providing good value for money. While some users find it costly for smaller businesses, others appreciate the all-in-one pricing for its comprehensive features like data search and LLM access. Organizations seeking cost reduction may find the pricing a concern.
Users sentiment
See the Dashworks pricing page.
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Dashworks has a free trial.
Team Plan
Unlimited usage, Core integrations, File uploads, Slackbot, Workflows, Browser extension, Shared topics
Business Plan
Minimum 10 seats, Everything under Team Plan, Custom bots, Choose between top LLMs, Org-wide integrations, AI customization, Multiple accounts for integrations, Priority support
Enterprise Plan
Everything under Business Plan, SSO and SCIM, API Access, Custom data retention, Analytics and insights, HRIS integrations, Prioritized new integration requests
Dashworks alternatives
GuruBetter for process documentation and has a free plan. Has more momentum currently. A Guru alternative, Dashworks competitor, focused on US companies.Read more
UnleashBetter for knowledge sharing and collaboration, with highly rated customer support. It has more momentum than Dashworks and offers search insights reports. Lacks a mobile app and some integrations. A Dashworks alternative and competitor.Read more
Mindbreeze InSpireHas more momentum and offers more flexible deployment options including cloud, on-premises, and hybrid. Supports dashboard visualizations and facets for refined search.Read more
ConfluenceBetter for project documentation and team collaboration. More established and recognized, with generally positive user reviews.Read more
AlbusBetter for growing businesses, especially in tech or professional services. Connects with over 30 apps, while Dashworks integrations are not specified. Rated 4.6/5 on G2. Users mention quicker setup and easier Slack integration. However, users also report slower response times and occasional inaccuracies.Read more
ChameleonBetter for user onboarding and in-app guidance. Focuses on improving user experience and software adoption.Read more
Dashworks FAQ
What is Dashworks and what does Dashworks do?
Dashworks is an AI-powered knowledge base for mid-size to large businesses. It connects to various apps, allowing employees to quickly find information through a central search. It offers team-specific features and prioritizes data security, boosting productivity via a streamlined knowledge hub.
How does Dashworks integrate with other tools?
Dashworks integrates with various tools, including Slack and Google Drive, via Zapier and other integrations. It also offers a dedicated Slack integration for search and automated question answering, creating a central knowledge hub. This streamlines workflows and improves access to information.
What the main competitors of Dashworks?
Top alternatives to Dashworks include Guru, Unleash, Glean, and Mindbreeze InSpire. These AI-powered knowledge management platforms offer similar features like centralized search across various applications, and integrations with popular workplace tools. ClickUp and Confluence also offer overlapping functionalities for team collaboration and knowledge sharing.
Is Dashworks legit?
Yes, Dashworks is a legitimate AI-powered search tool. It integrates with various platforms like Slack, offering a centralized knowledge base. User reviews praise its ease of use and application integrations, indicating it is a safe and helpful tool for businesses.
How much does Dashworks cost?
Dashworks' Team plan is $10 per seat/month. The Business plan is $12 per seat/month (minimum 10 seats). Enterprise plan pricing is available upon request. A 14-day free trial is available.
Is Dashworks customer service good?
Dashworks's customer service is generally praised for being helpful, attentive, and receptive to feedback. Users appreciate the team's proactive support and willingness to customize features based on their needs. However, some minor issues with integrations have been reported.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.