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Guru description
Guru is a knowledge management platform designed for mid-sized and larger companies in the US. It combines an AI-powered search engine with a company wiki and intranet features. Guru integrates with popular work applications like Slack and Microsoft Teams, allowing employees to access information without switching between tools. This centralized platform enables teams to store, update, and share critical information, ensuring everyone has access to the most current and accurate knowledge. Guru aims to streamline workflows, reduce time spent searching for information, and improve overall employee productivity.
Who is Guru best for
Guru is an AI-powered knowledge management solution designed for mid-size to large businesses. It offers a centralized platform to store, share, and access critical company information, integrating seamlessly with tools like Slack and Microsoft Teams. Users praise Guru's user-friendly interface and powerful search functionality, while some note occasional challenges with search accuracy and tagging. Guru is best for teams seeking to streamline workflows and improve knowledge access.
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Best for medium and large companies.
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Ideal for Finance, Banking, Insurance, E-commerce, Retail, Education, Software, IT, Telecommunications, Marketing, Advertising, and Professional Services.
Guru features
| Supported Guru uses AI and machine learning to power its search engine. |
| Supported Guru enables teams to store, share, and collaborate on information. |
| Supported Guru can be used as a centralized intranet hub accessible via integrations. |
| Supported Guru uses AI to provide easy access to the right information at the right time and place. |
| Supported Guru offers a wide range of integrations with popular platforms like Slack and Salesforce. |
| Supported Guru allows embedding multimedia content like videos and images into knowledge base articles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Guru reviews
We've summarised 2072 Guru reviews (Guru Capterra reviews and Guru G2 reviews) and summarised the main points below.
- Easy keyword search to find related cards
- User-friendly interface
- Centralized knowledge base for easy access to information
- Helpful 'New Cards' tab to view recent updates
- Integrates with other workplace tools like Slack and Microsoft Teams
- Difficult to locate specific information without proper tagging
- Search results can be overwhelming with many unrelated results
- Lack of dark mode
- Chrome extension has log-out issues
Guru pricing
The commentary is based on 27 reviews from Guru Capterra reviews and Guru G2 reviews.
Guru's pricing is generally considered reasonable for its features, particularly for larger organizations. However, some users, especially smaller businesses or freelancers, find the cost to be a significant factor. The removal of the "Lite" user option also drew criticism for limiting cost-effective accessibility for smaller teams.
Users sentiment
See the Guru pricing page.
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Guru has a free plan.
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Guru has a free trial.
Free
Includes unlimited recordings, storage, and transcription in 25 languages. It includes basic AI-generated summaries in a chronological format. This option is ideal for individuals seeking essential meeting recording and transcription services without any cost.
All-in-one
The AI-driven platform, including AI search + Intranet + Wiki
Guru alternatives
TettraBetter for small to mid-sized businesses. Has a free plan for up to 10 users. Website traffic is growing faster.Read more
SliteBetter for small businesses. Has a cleaner interface, but lacks robust integrations and AI-powered search effectiveness. Consider this Guru alternative if real-time collaboration is critical.Read more
Document360Better for creating internal knowledge bases and customer-facing help centers. Caters to businesses of all sizes. Has a faster website traffic growth, indicating stronger momentum.Read more
SlabBetter for small businesses. Has broader industry applicability. Growing faster. Integrates with Google Drive.Read more
SuccessFinderBetter for talent development and improving company culture. More focused on behavioral analysis for predicting employee performance and potential. Has grown website traffic faster.Read more
UJJIBetter for employee training and onboarding through gamified microlearning. More suitable for fast-paced startups and SMEs. Has faster website traffic growth. Offers more affordable pricing plans.Read more
Guru FAQ
What is Guru and what does Guru do?
Guru is an AI-powered knowledge management solution for mid-size to large businesses. It centralizes company information, making it easily accessible and searchable for employees through integrations with platforms like Slack and Microsoft Teams. This streamlines workflows and boosts productivity.
How does Guru integrate with other tools?
Guru integrates with popular workplace tools, including Slack, Microsoft Teams, and Salesforce, to provide seamless access to information within existing workflows. This allows users to access and share knowledge directly within their familiar communication and collaboration platforms.
What the main competitors of Guru?
Top alternatives to Guru include Bloomfire, Glean, and BHyve. These knowledge management platforms offer similar features like AI-powered search, centralized knowledge bases, and integrations with popular work tools. They are suitable for mid-size to large companies looking to streamline information access and improve team collaboration.
Is Guru legit?
Yes, Guru is a legitimate knowledge management software. It's known for its AI-powered search, centralized knowledge base, and integrations with tools like Slack. Guru helps teams streamline information access, which many users appreciate.
How much does Guru cost?
Guru offers a Free plan and an All-in-one plan for $15 per user per month. The All-in-one plan includes AI-powered features like search, intranet, and wiki functionalities. Contact Guru for enterprise pricing.
Is Guru customer service good?
Guru's customer support receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly during onboarding and implementation. They appreciate the team's willingness to address concerns and quickly resolve technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.