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Unblu

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Last updated on

Company health

Employee growth
16% decrease in the last year
Web traffic
34% increase in the last quarter
Financing
November 2021 - $3M

Ratings

G2
3.7/5
(14)

Unblu description

Unblu provides digital communication tools for financial institutions to interact with their customers online. Their software offers features like secure messaging, video chat, co-browsing, and AI-powered chatbots. Unblu focuses on security and regulatory compliance, making it suitable for banks, wealth managers, and insurance companies wanting to improve their online customer service and engagement.

What companies are using Unblu?

PostFinance is using Unblu
PostFinance
Valiant Bank AG is using Unblu
Valiant Bank AG
Luzerner Kantonalbank is using Unblu
Luzerner Kantonalbank Zapier is used by PostFinance, Valiant Bank AG, Luzerner Kantonalbank.

Who is Unblu best for

Unblu empowers financial institutions to elevate their online customer service through secure messaging, video chat, co-browsing, and AI-powered chatbots. This platform prioritizes security and regulatory compliance, making it ideal for banks, wealth managers, and insurance companies looking to enhance customer engagement and streamline online interactions.

  • Ideal for small businesses (1-100 employees) and excellent for medium to large enterprises (101+ employees).

  • Specifically designed for financial institutions, including banks, wealth managers, and insurance companies.

Unblu features

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Unblu's co-browsing facilitates real-time collaboration and guidance.
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Unblu enables ongoing engagement and quick query resolution.
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Unblu allows for face-to-face remote advisory sessions.
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Unblu helps personalize advice and improve service offerings.
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Unblu enhances client convenience and reduces overhead.
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Unblu simplifies document management and ensures data privacy.
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Unblu facilitates guidance and product demonstrations.

Unblu alternatives

  • Logo of Glia
    Glia
    Glia has better customer ratings and more user reviews. It is growing faster than Unblu. Users praise Glia's ease of use and customer support.
    Read more
  • Logo of Intercom
    Intercom
    Better for companies prioritizing AI-powered automation and multi-channel support. It has broader industry applicability and more user reviews, indicating wider adoption. It is growing faster than Unblu, and users praise its AI assistant and integrations. However, Intercom's pricing is considered less favorable.
    Read more
  • Logo of Drift
    Drift
    Better for marketing and sales teams in B2B. More suitable for e-commerce, software, and advertising. Has more momentum currently. Negative pricing sentiment.
    Read more
  • Logo of LivePerson
    LivePerson
    Better for larger enterprises, especially in retail, consumer goods, and the public sector. Stronger conversational AI, more integrations, and broader communication channels. More established, with faster website traffic growth but some users find it complex and expensive. A strong Unblu competitor and alternative.
    Read more
  • Logo of Rocket.Chat
    Rocket.Chat
    Better for internal communication and team collaboration. A good Unblu alternative for companies prioritizing data security and customization. Open-source and offers a wider range of integrations. More momentum in the market.
    Read more
  • Logo of Eltropy
    Eltropy
    Better fit for credit unions and community banks. Has more momentum. G2 and Glassdoor ratings available.
    Read more

Unblu FAQ

  • What is Unblu and what does Unblu do?

    Unblu empowers financial institutions to enhance online customer engagement with secure messaging, video chat, co-browsing, and AI chatbots. Its focus on security and compliance makes it ideal for banks, wealth managers, and insurance companies looking to improve online customer service.

  • How does Unblu integrate with other tools?

    Unblu integrates with various CRM, communication, and business tools. This allows for streamlined workflows, data synchronization, and enhanced customer service capabilities within existing systems. Specific integrations are not publicly listed but are available upon request.

  • What the main competitors of Unblu?

    Unblu's main competitors include Glia, Intercom, Drift, LivePerson, Rocket.Chat, and Eltropy. These platforms offer similar features such as co-browsing, live chat, chatbots, and AI-powered customer engagement tools.

  • Is Unblu legit?

    Yes, Unblu is a legitimate software company. They offer secure communication tools for financial institutions to enhance online customer engagement. Unblu is safe and focuses on regulatory compliance, a crucial aspect for financial services.

  • How much does Unblu cost?

    Unblu doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and desired features.

  • Is Unblu customer service good?

    Based on the reviews, Unblu's customer service is generally perceived as positive. Users appreciate the smooth functionality and convenient client communication. However, some have experienced issues with notification delays and co-browsing functionality.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.