Unblu provides digital communication tools for financial institutions to interact with their customers online. Their software offers features like secure messaging, video chat, co-browsing, and AI-powered chatbots. Unblu focuses on security and regulatory compliance, making it suitable for banks, wealth managers, and insurance companies wanting to improve their online customer service and engagement.
Luzerner KantonalbankZapier is used by PostFinance, Valiant Bank AG, Luzerner Kantonalbank.
Who is Unblu best for
Unblu empowers financial institutions to elevate their online customer service through secure messaging, video chat, co-browsing, and AI-powered chatbots. This platform prioritizes security and regulatory compliance, making it ideal for banks, wealth managers, and insurance companies looking to enhance customer engagement and streamline online interactions.
Ideal for small businesses (1-100 employees) and excellent for medium to large enterprises (101+ employees).
Specifically designed for financial institutions, including banks, wealth managers, and insurance companies.
Unblu features
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Unblu's co-browsing facilitates real-time collaboration and guidance.
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Unblu enables ongoing engagement and quick query resolution.
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Unblu allows for face-to-face remote advisory sessions.
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Unblu helps personalize advice and improve service offerings.
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Unblu enhances client convenience and reduces overhead.
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Unblu simplifies document management and ensures data privacy.
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Unblu facilitates guidance and product demonstrations.
Unblu alternatives
Glia
Glia has better customer ratings and more user reviews. It is growing faster than Unblu. Users praise Glia's ease of use and customer support.
Better for companies prioritizing AI-powered automation and multi-channel support. It has broader industry applicability and more user reviews, indicating wider adoption. It is growing faster than Unblu, and users praise its AI assistant and integrations. However, Intercom's pricing is considered less favorable.
Better for marketing and sales teams in B2B. More suitable for e-commerce, software, and advertising. Has more momentum currently. Negative pricing sentiment.
Better for larger enterprises, especially in retail, consumer goods, and the public sector. Stronger conversational AI, more integrations, and broader communication channels. More established, with faster website traffic growth but some users find it complex and expensive. A strong Unblu competitor and alternative.
Better for internal communication and team collaboration. A good Unblu alternative for companies prioritizing data security and customization. Open-source and offers a wider range of integrations. More momentum in the market.
Unblu empowers financial institutions to enhance online customer engagement with secure messaging, video chat, co-browsing, and AI chatbots. Its focus on security and compliance makes it ideal for banks, wealth managers, and insurance companies looking to improve online customer service.
How does Unblu integrate with other tools?
How does Unblu integrate with other tools?
Unblu integrates with various CRM, communication, and business tools. This allows for streamlined workflows, data synchronization, and enhanced customer service capabilities within existing systems. Specific integrations are not publicly listed but are available upon request.
What the main competitors of Unblu?
What the main competitors of Unblu?
Unblu's main competitors include Glia, Intercom, Drift, LivePerson, Rocket.Chat, and Eltropy. These platforms offer similar features such as co-browsing, live chat, chatbots, and AI-powered customer engagement tools.
Is Unblu legit?
Is Unblu legit?
Yes, Unblu is a legitimate software company. They offer secure communication tools for financial institutions to enhance online customer engagement. Unblu is safe and focuses on regulatory compliance, a crucial aspect for financial services.
How much does Unblu cost?
How much does Unblu cost?
Unblu doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and desired features.
Is Unblu customer service good?
Is Unblu customer service good?
Based on the reviews, Unblu's customer service is generally perceived as positive. Users appreciate the smooth functionality and convenient client communication. However, some have experienced issues with notification delays and co-browsing functionality.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.