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TravelBank

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Company health

Employee growth
11% decrease in the last year
Web traffic
18% decrease in the last quarter
Financing
November 2019 - $35M

Ratings

G2
4.5/5
(338)
Glassdoor
4.3/5
(24)

TravelBank description

TravelBank is a combined travel and expense platform designed for mid-sized businesses. It helps companies control spending, simplify expense reports, and encourage employees to make cost-effective travel choices. Features include policy enforcement, automated expense reporting, and a rewards program for employees. TravelBank claims to reduce company travel spending by an average of 30%.


Who is TravelBank best for

TravelBank is ideal for mid-sized businesses seeking to streamline travel and expense management. Users praise its ease of use and fast reimbursements, especially through the mobile app. However, some have reported glitches and difficulties with flight changes. Consider TravelBank if you need a user-friendly platform for expense reporting and travel booking, but be aware of potential app stability issues.

  • Best for mid-sized businesses.

  • Suitable for various sectors, including retail, e-commerce, and finance.


TravelBank features

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TravelBank offers a unified platform for T&E management, user-friendly for employees.

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TravelBank allows users to search and book flights, including group bookings.

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TravelBank automates expense reports via receipt capture, categorization, and streamlined approvals.

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TravelBank enforces travel policies, including spending limits.

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TravelBank allows users to search and book hotels, with access to over 1 million properties.

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TravelBank allows users to search and book car rentals.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.6

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
+0.09

Ease of Implementation

Rather positive
+0.5

TravelBank reviews

We've summarised 319 TravelBank reviews (TravelBank G2 reviews) and summarised the main points below.

Pros of TravelBank
  • Easy to use and upload receipts
  • Fast reimbursements
  • Convenient mobile app
  • Good travel discounts and rewards
  • Helpful customer service
Cons of TravelBank
  • App can be glitchy and crash
  • Difficult to edit or change flights after booking
  • Not all flight and hotel options are available
  • Credit card sync can be slow
  • Expense reports can be confusing

TravelBank alternatives

  • Logo of SAP Concur
    SAP Concur
    Better suited for larger enterprises. Has more momentum. Broader industry applicability.
    Read more
  • Logo of Tripgain
    Tripgain
    Better fit for larger enterprises. Has more momentum based on employee growth. Provides consistently cheaper fares, especially for flights and hotels. TravelBank alternative; Tripgain competitor.
    Read more
  • Logo of Payhawk
    Payhawk
    Better for larger companies and offers more extensive industry coverage. More widely reviewed Payhawk alternative with positive feedback on customer service and ease of use. Negative pricing sentiment may be a factor.
    Read more
  • Logo of Xero
    Xero
    Better for accounting and financial management. Broader industry fit. More user reviews available.
    Read more
  • Logo of Zoho Expense
    Zoho Expense
    Better fit for businesses of all sizes. Has broader industry applicability. Growing faster. A TravelBank alternative and competitor.
    Read more
  • Logo of Airbase
    Airbase
    Better for managing accounts payable and procurement. A stronger fit for companies focused on spend management as a TravelBank alternative.
    Read more

TravelBank FAQ

  • What is TravelBank and what does TravelBank do?

    TravelBank is a travel and expense management platform for mid-sized businesses. It streamlines expense reports, automates booking, enforces travel policies, and offers a rewards program. It helps companies control costs and simplify travel management, aiming to reduce travel spending by 30%.

  • How does TravelBank integrate with other tools?

    TravelBank integrates with tools like Expensify, Quickbooks, and Xero for accounting and expense management. It also connects with travel platforms such as Uber and Lyft, streamlining travel booking and expense tracking. This consolidated approach simplifies financial processes for businesses.

  • What the main competitors of TravelBank?

    TravelBank's main competitors include SAP Concur, TripGain, Airbase, Zoho Expense, Happay, and Payhawk. These platforms offer similar functionalities, such as expense reporting, travel booking, and policy enforcement.

  • Is TravelBank legit?

    TravelBank is a legitimate platform used by many businesses for travel and expense management. It offers helpful features like automated expense reports and a convenient mobile app. However, some users have reported glitches and difficulties with flight changes.

  • How much does TravelBank cost?

    I cannot find pricing information for TravelBank. Contact TravelBank directly to determine if this product's expense management features are worth the cost.

  • Is TravelBank customer service good?

    TravelBank's customer service receives positive feedback. Users describe support agents as helpful, kind, responsive, and quick to resolve issues. The convenient in-app chat feature is also frequently praised. However, some users mention difficulty with group bookings requiring customer support intervention.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.