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Xero description
Xero is online accounting software designed for small to medium-sized businesses. It offers a range of features including automated bank reconciliation, online billing, and financial reporting. Xero integrates with hundreds of third-party business apps and offers a real-time view of your business finances. Its focus on automation and user-friendly design makes it a popular choice for businesses looking to streamline their financial management.
Who is Xero best for
Xero is user-friendly accounting software ideal for small to medium-sized businesses. It simplifies financial management with features like bank reconciliation and reporting. Users praise its ease of use and integrations, but some have noted issues with bank feeds and recent price increases.
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Best for small to medium-sized businesses.
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Suitable for most industries except potentially Agriculture and Automotive.
Xero features
| Supported Xero supports the generation of standard financial reports like balance sheet, P&L, and cash flow. |
| Supported Xero supports the feature for reconciling bank statements with the general ledger. |
| Supported Xero offers basic project management features, focusing on financial aspects and integrations. |
| Supported Xero integrates with various tools, including HR and payroll systems, and other business applications. |
| Supported Xero automates expense reports, simplifies approvals, and provides real-time spending insights. |
| Supported Xero offers inventory management features, including tracking stock levels and calculating costs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Xero reviews
We've summarised 3083 Xero reviews (Xero Software Advice reviews, Xero GetApp reviews, Xero Capterra reviews and Xero G2 reviews) and summarised the main points below.
- User-friendly interface, easy to learn and use
- Excellent bank reconciliation features, including bank rules
- Comprehensive reporting options available
- Seamless integration with other apps like Hubdoc
- Bank feeds can be unreliable and sometimes disconnect
- New invoicing system is clunky and less efficient
- Payroll features have been removed from the starter plan
- Price has increased significantly in recent years with minimal new features
Xero pricing
The commentary is based on 316 reviews from Xero Capterra reviews, Xero G2 reviews, Xero GetApp reviews and Xero Software Advice reviews.
Xero pricing is generally considered cost-effective for small businesses, with many praising its affordability. However, some users find it pricey compared to competitors, particularly for advanced features or larger businesses, noting frequent price increases. Others find the pricing reasonable for the value provided.
Users sentiment
See the Xero pricing page.
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Xero has a free trial.
Early
Send quotes and 20 invoices, enter 5 bills.
Growing
Includes Early plan features plus unlimited invoices, enter unlimited bills.
Established
Includes Growing plan features plus multiple currencies, track projects, claim expenses, advanced cash flow predictions with Analytics Plus.
Xero alternatives
xero vs QuickBooks OnlineBetter for basic accounting and offers more affordable pricing. However, bank connections can be unreliable, and customer support wait times are longer. It is a viable Xero competitor for businesses prioritizing affordability.Read more
xero vs FreshBooksBetter for freelancers and those focused on time tracking and invoicing. Has a simpler interface, but fewer accounting features. Consider this Xero competitor if ease of use is a priority.Read more
xero vs HoldedBetter for broader business management, including CRM and inventory. Holded is growing faster and offers a more affordable entry-level price point. However, it has lower ratings for reliability and customer service. A Xero alternative.Read more
HubdocBetter for automated document fetching and syncing with accounting software. A more affordable Xero alternative or competitor, especially for smaller businesses. Simpler, focused feature set for core document management.Read more
Tall Emu CRMBetter for managing customer interactions and streamlining operations. Integrates with Xero for improved efficiency. Offers a comprehensive solution with sales and marketing automation, and customer service tools. Caters to businesses of all sizes, especially small to medium businesses in Australia.Read more
Xero FAQ
What is Xero and what does Xero do?
Xero is online accounting software for small and medium-sized businesses. It automates tasks like bank reconciliation, online billing, and financial reporting. Xero offers a real-time view of finances and integrates with other business apps, streamlining financial management.
How does Xero integrate with other tools?
Xero integrates with hundreds of third-party apps, including Hubdoc, payroll systems, and other business applications. This connectivity streamlines workflows and provides a central hub for managing your financial data. This extensive integration ecosystem enhances Xero's functionality and caters to diverse business needs.
What the main competitors of Xero?
Xero's main competitors include QuickBooks Online, FreshBooks, Coupa, Multiview ERP, and SAP Concur. These alternatives offer similar features such as financial reporting, expense management, and integrations with other business applications.
Is Xero legit?
Yes, Xero is a legitimate and safe online accounting software. It's known for its user-friendly interface and robust features like bank reconciliation and integrations. Xero has positive ratings on G2 and Capterra, further solidifying its trustworthiness.
How much does Xero cost?
Xero offers three pricing plans: Early at $20/month for basic needs, Growing at $47/month for unlimited invoicing, and Established at $80/month with advanced features for established businesses. Is Xero worth it? It depends on your business needs and budget.
Is Xero customer service good?
Xero customer service receives mixed reviews. While some users praise the helpfulness and speed of support, others express frustration with slow response times, unhelpful template answers, and the lack of phone support. Many users rely on online resources and community forums for assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.