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Hubdoc

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
11% decrease in the last quarter
Financing
March 2017 - $5M

Hubdoc description

Hubdoc is a cloud-based software that streamlines financial record-keeping. It automatically gathers your bills and receipts from various sources like banks and vendors. It then extracts key information and seamlessly syncs this data with popular accounting platforms like Xero and QuickBooks. This eliminates manual data entry and makes financial reconciliation and audits simpler. Hubdoc is beneficial for businesses of all sizes looking to improve their accounting accuracy and efficiency.


Who is Hubdoc best for

Hubdoc is a cloud-based software ideal for small and medium-sized businesses looking to automate their financial record-keeping. It automatically gathers bills and receipts, extracts key data, and syncs with accounting platforms like Xero and QuickBooks. While praised for its automation and integration capabilities, some users have reported syncing issues and limitations with the mobile app.

  • Best fit for small to medium-sized businesses.

  • A good fit for businesses seeking to automate financial processes.


Hubdoc features

Type in the name of the feature or in your own words tell us what you need
Supported

Hubdoc creates accounting transactions and integrates with Xero and QuickBooks Online.

Supported

Hubdoc automates document collection and bookkeeping tasks, integrating with accounting platforms like Xero.

Supported

Hubdoc facilitates client-advisor collaboration by providing shared access to financial documents and data.

Supported

Hubdoc securely stores, manages, and integrates client financial documents.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Rather negative
-0.33

Hubdoc reviews

Pros of Hubdoc
  • Hubdoc automates data entry by extracting key information from financial documents, saving time and effort.
  • Users appreciate the seamless integration with accounting software like Xero and QuickBooks.
  • It provides a centralized cloud-based platform for storing and organizing financial documents.
  • The software offers a convenient way to go paperless and eliminate physical document clutter.
  • Hubdoc simplifies financial document management and improves accounting accuracy.
Cons of Hubdoc
  • Hubdoc experiences syncing issues and delays in capturing data to accounting software.
  • Many users find the mobile app lacking in functionality and performance.
  • The software can be slow and laggy at times.
  • Limited customization is a common complaint, especially for integrations and specific features.
  • There are inconsistencies in the accuracy of its OCR technology, requiring manual verification and correction.

Hubdoc pricing

The commentary is based on 9 reviews from Hubdoc G2 reviews and Hubdoc TrustPilot reviews.

Hubdoc's pricing is considered a primary drawback, especially for smaller businesses. While some users find the cost worthwhile for its automation benefits, others feel it's too expensive, particularly given occasional functionality issues. Cheaper plans or a freemium option would likely broaden its appeal.

Users sentiment

Strongly negative
-1

See the Hubdoc pricing page.

  • Hubdoc has a free trial.

Monthly Plan

$12/month

This plan includes unlimited usage, multiple collaborators, friendly tech support, easy backup, and the ability to download documents. It seamlessly syncs financial documents with popular accounting platforms like Xero and Quickbooks Online.


Hubdoc alternatives

  • Logo of Box
    Box
    Better for file sharing and collaboration. A strong Hubdoc competitor for education, general business, and other industries outside of finance. More user-friendly, but potentially slower uploads.
    Read more
  • Logo of Xero
    Xero
    Better for businesses needing broader accounting features. More integrations with third-party business apps. Rated higher by users on G2 and Capterra.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for broader industry applications. More widely reviewed, with generally positive feedback on ease of use. Offers online payments, billing automation, and expense reporting. A Hubdoc competitor and alternative.
    Read more
  • Logo of Dext Prepare
    hubdoc vs Dext Prepare
    Better for Finance, Banking & Insurance, Retail, Manufacturing, Education, Real Estate & Construction, Hospitality & Tourism, Media & Entertainment, Software/IT/Telecom, Non-profit & Government, Energy & Utilities, Marketing & Advertising and Professional Services. A more affordable Hubdoc alternative. Mobile app is praised, but invoice fetching and duplicate detection are unreliable. Customer support is a common complaint.
    Read more
  • Logo of BILL AP/AR
    BILL AP/AR
    Better for cash flow management, budgeting, and online payments. Also a good Hubdoc competitor for businesses focused on AP/AR in the USA and several specific industries. It has more momentum currently. However, be aware of potential sync errors and AR system difficulties.
    Read more
  • Logo of Uncat
    Uncat
    Better for accountants collaborating with clients. Primarily focuses on transaction categorization, unlike Hubdoc's document-centric approach. Has more momentum.
    Read more

Hubdoc FAQ

  • What is Hubdoc and what does Hubdoc do?

    Hubdoc automates financial document collection and data entry by extracting key information and syncing it with accounting software like Xero and QuickBooks. This streamlines bookkeeping, improves accuracy, and simplifies financial reconciliation for businesses of all sizes.

  • How does Hubdoc integrate with other tools?

    Hubdoc integrates with Xero and QuickBooks Online, automating document collection and bookkeeping tasks. It also facilitates client-advisor collaboration through shared access to financial documents and data.

  • What the main competitors of Hubdoc?

    Top Hubdoc alternatives include Dext Prepare for bookkeeping automation, Uncat for transaction categorization, and FreshBooks for overall accounting simplification. These competitors offer similar features for streamlining financial processes.

  • Is Hubdoc legit?

    Yes, Hubdoc is a legitimate software. It automates financial document collection and syncs with Xero and QuickBooks. However, some users report syncing issues, a subpar mobile app, and occasional slow performance. Consider these factors when evaluating if Hubdoc is safe and right for your needs.

  • How much does Hubdoc cost?

    Hubdoc costs $12 per month after a 30-day free trial. This single plan includes unlimited usage, document downloads, and integrations with Xero and Quickbooks Online. There are no free plans.

  • Is Hubdoc customer service good?

    Hubdoc's customer service receives mixed reviews. While some users appreciate the responsiveness, others have reported slow response times and unhelpful support. Some users experienced difficulty getting timely assistance with issues, particularly with refunds and technical problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.