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QuickBooks Online description
QuickBooks Online is cloud-based accounting software designed to help businesses manage their finances. It offers tools for tracking income and expenses, creating invoices, managing inventory, and generating financial reports. QuickBooks Online is primarily geared towards small to medium-sized businesses and offers a user-friendly interface for managing financial data.
Who is QuickBooks Online best for
QuickBooks Online is a user-friendly cloud-based accounting software perfect for small to medium-sized businesses. It simplifies financial management with features like invoicing, expense tracking, and reporting. Users praise its intuitive interface and bank integration, while some note occasional bank syncing issues and limited mobile app functionality.
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Best for small to medium-sized businesses.
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Ideal for industries like retail, e-commerce, healthcare, and finance.
QuickBooks Online features
| Supported QuickBooks Online can generate balance sheets, P&L statements, and cash flow statements. |
| Supported QuickBooks Online lets you create, send, and track invoices. |
| Supported QuickBooks Online supports expense tracking and categorization for cash flow management. |
| Supported QuickBooks Online supports filing payroll taxes electronically. |
| Supported QuickBooks Online Plus/Advanced supports stock adjustments, but transfers between locations may require integrations. |
| Supported QuickBooks Online allows connecting bank accounts for transaction imports. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
QuickBooks Online reviews
We've summarised 2509 QuickBooks Online reviews (QuickBooks Online G2 reviews) and summarised the main points below.
- User-friendly interface for basic accounting tasks.
- Seamless integration with banks for transaction imports.
- Wide variety of reports that can be easily generated and customized.
- Affordable pricing for small businesses.
- Bank connections can be unreliable and require frequent re-linking.
- Customer support wait times can be long, especially for complex issues.
- Mobile app functionality is limited compared to the web version.
- Recent changes to the interface have made it harder to navigate.
QuickBooks Online pricing
The commentary is based on 198 reviews from QuickBooks Online G2 reviews.
QuickBooks Online offers various pricing plans, generally perceived as affordable for small businesses. However, some users mention increasing costs and the need to purchase additional features, like bill pay, separately. Others find the value reasonable, especially considering its extensive features and integrations.
Users sentiment
QuickBooks Online alternatives
quickbooks-online vs XeroBetter ease of use and implementation. More reliable. Broader industry fit. A strong QuickBooks Online competitor.Read more
Sage IntacctBetter for larger businesses. More automation features, including AI-powered tools. Stronger reliability and scalability. A QuickBooks Online competitor and alternative.Read more
AltovizBetter fit for freelancers and very small businesses in the US. More focused on basic billing and accounting. Has growing momentum.Read more
AccountEdge ProDesktop-based with optional cloud access. Popular QuickBooks alternative for on-premise software. Serves US-based SMBs.Read more
ExakTimeBetter for field service and construction businesses. Focuses on time tracking, scheduling, GPS, and job costing.Read more
HubdocBetter for automated document fetching and syncing with accounting software. More affordable pricing. However, it has lower reliability and performance, and users report syncing issues and limited mobile app functionality. A good QuickBooks Online alternative for basic financial document automation.Read more
QuickBooks Online FAQ
What is QuickBooks Online and what does QuickBooks Online do?
QuickBooks Online is cloud-based accounting software for small to medium-sized businesses. It offers tools for tracking income and expenses, invoicing, inventory management, and financial reporting, with a user-friendly interface simplifying financial data management.
How does QuickBooks Online integrate with other tools?
QuickBooks Online integrates with hundreds of apps, including popular choices like PayPal, Shopify, and Square. This connectivity streamlines tasks such as sales tracking, payment processing, and inventory management. It also offers bank integration for efficient transaction imports.
What the main competitors of QuickBooks Online?
Top QuickBooks Online competitors include Xero, ZarMoney, and Multiview ERP. Xero offers similar features for small to medium businesses. ZarMoney focuses on comprehensive tools and scalability. Multiview ERP caters to larger enterprises with robust reporting and automation.
Is QuickBooks Online legit?
Yes, QuickBooks Online is a legitimate and widely used cloud-based accounting software. It's known for its user-friendly interface and features like bank integration and reporting. However, some users have reported issues with bank connections and customer support.
How much does QuickBooks Online cost?
QuickBooks Online offers several plans: Simple Start at $30/month, Essentials at $60/month, Plus at $90/month, and Advanced at $240/month. There's also a Self-Employed plan for $15/month. Is QuickBooks Online worth it? It depends on your business needs and budget.
Is QuickBooks Online customer service good?
QuickBooks Online customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others express frustration with long wait times, unhelpful agents, and unresolved issues. Many negative reviews mention difficulty reaching support and inadequate solutions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.