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SAP Concur description
SAP Concur helps businesses of all sizes manage their travel expenses, invoices, and overall spending. It streamlines expense reports, automates invoice approvals, and provides real-time visibility into company spending. This helps control costs, reduce risks, and improve employee productivity. SAP Concur integrates with other software and offers a mobile app for employee convenience.
What companies are using SAP Concur?
Who is SAP Concur best for
SAP Concur is a good fit for businesses seeking to manage employee expenses, travel, and invoices. We've noticed that users particularly appreciate the receipt capture and corporate card integration. However, some users find the UI clunky and the audit feedback vague. Despite mixed reviews, its wide usage makes it a familiar choice for many organizations.
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Perfect for SMBs to enterprises, SAP Concur streamlines expenses, travel, and invoices, boosting control and insights across all company sizes.
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We find that SAP Concur's versatile platform adapts to diverse sectors, offering integrated solutions that meet the unique spend management needs of any industry.
SAP Concur features
Supported Integrated travel, expense, and invoice management: SAP Concur offers a unified platform for managing travel, expenses, and invoices, providing a seamless and integrated experience. |
Supported Partner Ecosystem: SAP Concur has a vast partner ecosystem with over 700 partners, enhancing its capabilities and offering a wide range of integrated solutions. |
Supported Large User Base: SAP Concur is trusted by 92 million users across more than 46,000 organizations, demonstrating its reliability and widespread adoption. |
Supported AI-Powered: SAP Concur leads the industry in leveraging artificial intelligence (AI) to enhance travel and expense management, providing intelligent insights and automation. |
Supported High Transaction Volume: SAP Concur handles more than one billion expense transactions annually, showcasing its robust processing capabilities and reliability. |
Supported Automates manual tasks: SAP Concur automates manual tasks, improves employee experiences, and provides helpful business insights to leaders, precisely when they need it. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP Concur reviews
We've summarised 4557 SAP Concur reviews (SAP Concur Software Advice reviews, SAP Concur GetApp reviews, SAP Concur TrustPilot reviews, SAP Concur Capterra reviews and SAP Concur G2 reviews) and summarised the main points below.
- Receipt capture feature on the mobile app is highly praised for convenience and ease of use.
- Integration with corporate credit cards is appreciated for automatic expense population and simplified reconciliation.
- Widely used across various industries, leading to familiarity and ease of transition for users.
- Comprehensive and customizable to fit specific organizational policies and needs.
- The "Concur Audit" feature provides excessively vague feedback and lacks a way to get clarification from a human auditor.
- Mobile app frequently experiences issues with two-factor authentication, getting stuck in a loop.
- Travel booking features are slow, often lack desired flight options, and don\'t always attach to expense reports as expected.
- UI is outdated, clunky, and not intuitive, requiring a steep learning curve for many users.
SAP Concur pricing
The commentary is based on 185 reviews from SAP Concur Capterra reviews, SAP Concur G2 reviews, SAP Concur GetApp reviews, SAP Concur Software Advice reviews and SAP Concur TrustPilot reviews.
We find that users have mixed feelings about SAP Concur's pricing. While some appreciate its cost-effectiveness for travel and expense management, others find it expensive, especially smaller businesses or those with lower usage. The cost of setup and additional features is also a concern for some.
Users sentiment
See the SAP Concur pricing page.
SAP Concur alternatives
SAP Concur FAQ
We find that SAP Concur is a travel and expense management software that helps businesses streamline expense reports, automate invoice approvals, and gain insights into spending. It offers a mobile app and integrates with other software, but user reviews reveal some difficulties with its interface and certain features.
What is SAP Concur and what does SAP Concur do?
We find that SAP Concur is a travel and expense management software that helps businesses streamline expense reports, automate invoice approvals, and gain insights into spending. It offers a mobile app and integrates with other software, but user reviews reveal some difficulties with its interface and certain features.
We find that SAP Concur integrates with over 700 partners in its ecosystem. This includes various software and tools, enhancing its capabilities and offering a wide range of integrated solutions. It also integrates with corporate credit cards for streamlined expense tracking.
How does SAP Concur integrate with other tools?
We find that SAP Concur integrates with over 700 partners in its ecosystem. This includes various software and tools, enhancing its capabilities and offering a wide range of integrated solutions. It also integrates with corporate credit cards for streamlined expense tracking.
We find that SAP Concur's main competitors include Brex, Zoho Expense, itilite, Yokoy, Rydoo, and Egencia. These alternatives offer similar expense management, travel booking, and invoice processing features.
What the main competitors of SAP Concur?
We find that SAP Concur's main competitors include Brex, Zoho Expense, itilite, Yokoy, Rydoo, and Egencia. These alternatives offer similar expense management, travel booking, and invoice processing features.
Yes, SAP Concur is a legitimate software. It's used by many businesses to manage expenses, travel, and invoices. However, we've observed some negative feedback regarding customer service, ease of implementation, and system reliability. Potential users should weigh these factors against the benefits.
Is SAP Concur legit?
Yes, SAP Concur is a legitimate software. It's used by many businesses to manage expenses, travel, and invoices. However, we've observed some negative feedback regarding customer service, ease of implementation, and system reliability. Potential users should weigh these factors against the benefits.
We couldn't find specific pricing details for SAP Concur. Contact their sales team directly for a customized quote based on your business needs. This will ensure you get accurate pricing information.
How much does SAP Concur cost?
We couldn't find specific pricing details for SAP Concur. Contact their sales team directly for a customized quote based on your business needs. This will ensure you get accurate pricing information.
We find that SAP Concur's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of support, others express frustration with slow response times, unhelpful canned responses, and difficulty reaching a human representative. So it may vary.
Is SAP Concur customer service good?
We find that SAP Concur's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of support, others express frustration with slow response times, unhelpful canned responses, and difficulty reaching a human representative. So it may vary.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.